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Beck & Masten Buick GMC South - Service Center

Houston, TX

4.3
1,633 Reviews
Call Service Center (713) 947-4111

1,633 Reviews of Beck & Masten Buick GMC South - Service Center

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January 07, 2023

Daniel was great, once again! I contacted him on New Year’s Eve, and he was able to order the part to minimize the time we were without our Yukon. Beck & Masten service is impress More

by James_ut11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Wood
Report | Print
Jan 10, 2023 -

Beck & Masten Buick GMC South responded

James, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 06, 2023

It was the best car buying experience that I’ve ever had,I appreciate you guys for making my experience a great one thanks I be back in the future… More

by JKWILSON1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed Qureshi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosie Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Gilliland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gaby Cano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deanna Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : J. P the car salesman , Shannon Eiler, Reputation .com
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Jan 09, 2023 -

Beck & Masten Buick GMC South responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I am ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 06, 2023

Service is great took care of vehicle in a timely manner. .Fun group of ppls More

by DMOTTON25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaby Cano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 09, 2023 -

Beck & Masten Buick GMC South responded

Thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from Beck & Masten Buick GMC South. If there is anything more that I can do, please come back and see me again. Take care! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 05, 2023

The service provided was timely and efficient. The people I interacted with were respectful, understanding and helpful. More

by isca1444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosie Hernandez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2023 -

Beck & Masten Buick GMC South responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 04, 2023

Excellent fast service. Staff are always curteous and quick to help. Agents always call when vehicle is ready and to discuss work scope. More

by Ejlmalajl2913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Report | Print
Jan 05, 2023 -

Beck & Masten Buick GMC South responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 03, 2023

Love the service. You guys ROCK!! Everyone was very helpful! Keep up the good work!!! More

by Elizabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dealt with Danny and he is wonderful! Thank you all!!!!
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Jan 05, 2023 -

Beck & Masten Buick GMC South responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 03, 2023

Fast and friendly service everyone is very professional and knowledgeable about there products and services More

by stevechavarria75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward
Report | Print
Jan 05, 2023 -

Beck & Masten Buick GMC South responded

I am pleased to hear that our team took care of you and that everything went very smoothly. I hope to see you again in the future. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 03, 2023

Amable servicio del personal, poco tiempo de espera, estoy contenta con el trabajo, en los departamentos que he visitado More

by Martha Idalia Gutiérrez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduardo ( cambió de aceite)
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Jan 05, 2023 -

Beck & Masten Buick GMC South responded

Apreciamos sus amables comentarios, Martha. ¡Esperamos verle de nuevo en un cercano futuro! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 02, 2023

Daniel’s service and responsiveness was exceptional. I’ll definitely be using Beck & Masten for my service needs going forward. Daniel’s professionalism and effectiveness should be the standard for othe More

by James_ut11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Wood
Report | Print
Jan 04, 2023 -

Beck & Masten Buick GMC South responded

James, thank you for sharing this great feedback with us. I feel our service department is what makes Beck & Masten Buick GMC South special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. I look forward to seeing you for your next service appointment! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 02, 2023

La señora rocio Hernández fue una persona muy eficiente me ayudo en todas mis dudas gracias More

by estradasanjuanita6868
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosie Hernandez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 04, 2023 -

Beck & Masten Buick GMC South responded

Muchas gracias, que tenga un día exelente! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

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