Back

Beck & Masten Buick GMC South - Service Center

Houston, TX

4.3
1,633 Reviews

1,633 Reviews of Beck & Masten Buick GMC South - Service Center

Sort by
July 06, 2017

Great customer service Everyone here at Beck & Master is very professional and friendly they make me feel welcomed and comfortable every time I come to get service done on m More

by Irma1961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Ward
Jul 06, 2017 -

Beck & Masten Buick GMC South responded

We are very humbled by your kind words and delighted to know that our guest sees and appreciates all our efforts. Please, don't hesitate to swing by if you have any questions or concerns. Until next time, drive safe and stay well! Sincerely, Manny Escalon Service Manager

Jul 06, 2017 -

Beck & Masten Buick GMC South responded

We are very humbled by your kind words and delighted to know that our guest sees and appreciates all our efforts. Please, don't hesitate to swing by if you have any questions or concerns. Until next time, drive safe and stay well! Sincerely, Manny Escalon Service Manager

July 06, 2017

Beyond impressed Karla M. was the perfect mix of friendly, knowledgeable, and understanding. She explained what needed to happen, but more importantly she gave a truth More

by Loneoso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karla Menchaca
Jul 06, 2017 -

Beck & Masten Buick GMC South responded

Hi Loneoso and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Karla is a great asset and we're thankful to have her on our team. We appreciate your business! Best, Manny Escalon | Service Manager

July 05, 2017

very good service. employees are so friendly. Great service. Great employees.always a pleasure going to get my oil change. Nice employees. Every time I go to Beck and Master to get my oil change I More

by ayala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ilse
Jul 06, 2017 -

Beck & Masten Buick GMC South responded

We appreciate your review! Thank you for choosing Beck & Masten Buick GMC South for your vehicle needs. Sincerely, Manny Escalon Service Manager

July 02, 2017

Politeness and Good Attention It was one of the best experiences ever when servicing. I took my daughter with me and they treated us very good. Very good wi-if connection and loung More

by Salsa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gaby, Jocelyne
Jul 06, 2017 -

Beck & Masten Buick GMC South responded

Thank you for your 5-star review, Salsa. Please let us know if you need anything else! Sincerely, Manny Escalon Service Manager

July 02, 2017

Good service Great people and good work and good service, honest and on time always there to help good management low prices clean facility and good coffee More

by Gmcman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Escalon
Jul 06, 2017 -

Beck & Masten Buick GMC South responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Sincerely, Manny Escalon Service Manager

July 02, 2017

Started from the bottom. I visit the dealership for ALL my vehicle needs...this should be the end of my rview. need i say more, well yes i can. Jaime wasn't in today and he i More

by Wands69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul, Tommy, Youngman with the Winshield company, Gaby, Jocelyn, Monica Davis, Mrs. Mary on the grill
Jul 06, 2017 -

Beck & Masten Buick GMC South responded

Thank you for your kind words. We feel our service department is what makes Beck & Masten Buick GMC South special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, Manny Escalon Service Manager

July 01, 2017

continueing great service I took my truck back because I was having issues with my blue tooth and radio. I dropped off my truck and quickly received a loaner car while They loc More

by Roy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Ward
Jul 06, 2017 -

Beck & Masten Buick GMC South responded

Roy, thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at Beck & Masten Buick GMC South! If there is anything else we can do for you just give us a call! Sincerely, Manny Escalon Service Manager

June 30, 2017

General Service Great customer service every time I go. Jamie is just an excellent service advisor, very knowledgeable. Everyone is always looking out to make sure I More

by Fernando Torres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frany, Toni, Jamie Ward
Jun 30, 2017 -

Beck & Masten Buick GMC South responded

Thank you for reaching out Fernando! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Manny Escalon | Service Manager

June 30, 2017

Great service Beck & Masten South as a whole is amazing, from service all the way to sales. I came in without an appointment and was out within a reasonable time. W More

by Guti88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosaena Vasquez
Jun 30, 2017 -

Beck & Masten Buick GMC South responded

We appreciate the kind words. We look forward to seeing you again in the future! Manny Escalon | Service Manager

June 30, 2017

great deal on multiple services the service is always friendly and very professional. i would definitely recommend the service and sales department at Beck and Master South. you can' More

by PearlandMike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
gabrielle cano
Jun 30, 2017 -

Beck & Masten Buick GMC South responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Manny Escalon | Service Manager

...
153
...