Beck & Masten Buick GMC South - Service Center
Houston, TX
1,633 Reviews of Beck & Masten Buick GMC South - Service Center
Oil change Called ahead and scheduled the service... The service desk is always so nice and cheerful. They get me in and out fast! This has been my 3rd time gett Called ahead and scheduled the service... The service desk is always so nice and cheerful. They get me in and out fast! This has been my 3rd time getting my truck serviced here. I have bought 3 vehicles from this dealership and won't go anywhere else. More
Water Pump Repair After our water pump sprung a leak, we had it towed to this dealership for service. It's where I purchased the vehicle, and the service has always bee After our water pump sprung a leak, we had it towed to this dealership for service. It's where I purchased the vehicle, and the service has always been top notch. The repair only took a day or so, and we were able to pick it up very quickly. Jamie, our service representative, was very polite and helpful, as is everyone else there at the service department, and Jocelyne was extremely helpful with the check out, answering whatever final questions we had. I won't take my vehicle anywhere else. More
Tommy Cude Above and Beyond Tommy went above and beyond in fixing my problem with my Buick Enclave windshield wiper problem. His generosity and genuine concern made my day.Thank Tommy went above and beyond in fixing my problem with my Buick Enclave windshield wiper problem. His generosity and genuine concern made my day.Thank you! Thank you! Thank you! More
Oil Change and Tire Rotation Very quick and efficient. Great Customer service. I will recommend to others. Service Associate called once my vehicle was complete and that I coul Very quick and efficient. Great Customer service. I will recommend to others. Service Associate called once my vehicle was complete and that I could pick up my invoice from the cashier. More
BETTER THAN THE DEALER I GOT MY TRUCK FROM I CALLED TO SEE IF THEY CAN HELP ME GET MY AC REPAIRED SINCE MY DEALER WAS GOING TO TAKE 2 MONTHS TO FIX MY TRUCK AND WHEN I CALLED GABY CANO WAS SO H I CALLED TO SEE IF THEY CAN HELP ME GET MY AC REPAIRED SINCE MY DEALER WAS GOING TO TAKE 2 MONTHS TO FIX MY TRUCK AND WHEN I CALLED GABY CANO WAS SO HELPFUL AND GOT MY TRUCK IN FOR MAINTENANCE AS SOON AS I CALLED. I DROPPED OFF MY TRUCK AFTER WORK AND WAS READY BY 9AM THE NEXT DAY... WILL DEFINITELY BE GOING THERE FROM NOW ON... More
Awesome service staff!! Fast, efficient, and courteous from the moment I stepped out of my car. I asked of any restaurants within walking distance and they said they could s Fast, efficient, and courteous from the moment I stepped out of my car. I asked of any restaurants within walking distance and they said they could shuttle me to and from the restaurant of my choice. Nearby of course. It was a great experience! I will be returning for all my services! More
Service on Truck I took my truck into it's due service and service department was very helpful, great team work by all! Service department should keep doing what they I took my truck into it's due service and service department was very helpful, great team work by all! Service department should keep doing what they do, keeping in mind that there is always room for improvement. More
Great Service Rosie always takes care of me! She will always do her best to get me a loaner and works around my schedule because she knows I have a job too. The coo Rosie always takes care of me! She will always do her best to get me a loaner and works around my schedule because she knows I have a job too. The cookies are amazing! More
Awsome place Awesome place to go buy a car and for them to do Service on my car. Very Nice people!! (My No# is 6E6293760). They have good Cookies!! Awesome place to go buy a car and for them to do Service on my car. Very Nice people!! (My No# is 6E6293760). They have good Cookies!! More
Great Service, Friendly Staff My brother took my truck to get service for Engine Light ON and Fuel Injectors, Rogelio and Toni took good care of him. He had a good experience, jus My brother took my truck to get service for Engine Light ON and Fuel Injectors, Rogelio and Toni took good care of him. He had a good experience, just as all my family have before. We paid a competitive price for the services compared to other local dealerships, plus we used the online coupon Beck&Masten offers. My family and I have been servicing our vehicles here for 6 years and expect to continue. 0BG156412 More