Beck & Masten Buick GMC South - Service Center
Houston, TX
1,633 Reviews of Beck & Masten Buick GMC South - Service Center
Oil change I called the day before my service and was able to make an appointment for the next morning. The staff was friendly, helpful, and fast. I called the day before my service and was able to make an appointment for the next morning. The staff was friendly, helpful, and fast. More
Excellent Service Ms Vasquez always greet me with a friendly smile and make sure my vehicle is well taken care in a timely manner. Today I arrived early for an oil chan Ms Vasquez always greet me with a friendly smile and make sure my vehicle is well taken care in a timely manner. Today I arrived early for an oil change, front end alignment, & tire rotation, within an hour & a half I was on my way back home. Thanks Mike Hayes/ EG245000 More
Repair 2DG122586 My advisor Jamie Ward was very helpful on helping me with my check engine light problem and Toni was also very helpful when checking out. My advisor Jamie Ward was very helpful on helping me with my check engine light problem and Toni was also very helpful when checking out. More
Friendly People Everyone I have encountered at the dealership so far has been very friendly and helpful. The repairs were done well with the exception that not all t Everyone I have encountered at the dealership so far has been very friendly and helpful. The repairs were done well with the exception that not all the coolant removed was replaced and I now have a low coolant warning. Gabby Cano was great to work with. Last 8 of VIN: HF172255 More
Great experience Rosie Hernandez is always very helpful when I bring my car for any issues. She is in constant contact the whole time my car is there.. EF114499 Rosie Hernandez is always very helpful when I bring my car for any issues. She is in constant contact the whole time my car is there.. EF114499 More
Great & Fas Service Recently took my truck for an oil change, tire rotation & multi-inspection. The service was fast and the service rep was very helpful as well. Recently took my truck for an oil change, tire rotation & multi-inspection. The service was fast and the service rep was very helpful as well. More
Excellent I called in spoke with Gabriella & assumed I needed other services; I was told other wise & brang my car in the same day. She was very helpful on the I called in spoke with Gabriella & assumed I needed other services; I was told other wise & brang my car in the same day. She was very helpful on the phone & in person, polite as well. I got my car fixed & the part i needed was free. I was there for an understandable amount of time. I was pleased with the charges as well as the enviroment. My car came out running like a champ! I did purchase my car from here as well & I do recommend to anyone looking for a nice used or new car. Thank you, Gabriella & Beck & Masten South. More
Right before vacation! I Took my Enclave in for an oil change and they discovered other issues with my car. I was quite concerned as we were about to be leaving on our famil I Took my Enclave in for an oil change and they discovered other issues with my car. I was quite concerned as we were about to be leaving on our family vacation. I expressed my concern to my advisor, Roger Paredes, and he was very helpful in checking with my extended warranty and the mechanics to make sure I got my car back in a timely manner. Roger was very friendly and attentive and made the entire process painless. Thank you! More
Good service at a fair price Oil change with tire rotation. Also had left front tire replaced. I have been coming here ever since I purchased my new truck here over 2 years ago. V Oil change with tire rotation. Also had left front tire replaced. I have been coming here ever since I purchased my new truck here over 2 years ago. Vehicle ID# FZ179119 More
Service department was prompt and courteous Rosaena, has been the service advisor the entire 3 years I've owned my car. Every visit she is the same cordial, polite, courteous, knowledgeable, in Rosaena, has been the service advisor the entire 3 years I've owned my car. Every visit she is the same cordial, polite, courteous, knowledgeable, informative, and helpful individual. Never had a bad experience with her. Scott Wienert VIN #FR186707 More