Beck & Masten Buick GMC South - Service Center

Best Customer Service Ever! I have been taking my truck for oil changes and maintenance since I purchased my Yukon two years ago. I love the excellent service I always receive t I have been taking my truck for oil changes and maintenance since I purchased my Yukon two years ago. I love the excellent service I always receive there. Always a smiling face to greet me! I am so grateful for Gabby, Karla and Jocelyne. Manny is truly an amazing service manager! Thank you for much for taking care of me. More

Sevice Dept Experience The Service Dept. at Beck & Masten is by far the best 'shop experiences' in town. They've work on my 2012 GMC Canon since purchased and have regularl The Service Dept. at Beck & Masten is by far the best 'shop experiences' in town. They've work on my 2012 GMC Canon since purchased and have regularly done an exceptional job! The shop work is professional, the service agents are knowledgeable and courteous, and their Manager genuinely cares about customer satisfaction and a job well done. More

Service Department Most Helpful Service advisor quoted me a time frame for the repairs to my vehicle. The time quoted time frame was spot on. Thanks for your help! Service advisor quoted me a time frame for the repairs to my vehicle. The time quoted time frame was spot on. Thanks for your help! More

Service/Oil Change The Service here is top notch, fast and not too expensive. Rose is a wonderful service advisor. I would recommend Beck And Masten! I like how you can The Service here is top notch, fast and not too expensive. Rose is a wonderful service advisor. I would recommend Beck And Masten! I like how you can make an appointment online and not have to wait a super long time. When you walk in the door they greet you politely and when they call to tell you they are done with the car, they explain thoroughly what they have done. They also send an email explaining the services they did. One thing that's nice is there is a shuttle if you want a ride home. I opted to not have this, a friend picked me up, but it is there and available. The girls at the billing are super friendly and my advisor gave me a coupon that was on the internet, so I saved $15 without even asking. The only thing I would change is if I were this dealer, I would run the cars through the car wash like the Volkswagen dealership does for my husband. More

Great customer service Great customer service, the employees are well trained and friendly. The work they do here is great never had any complaints. I would recommend getti Great customer service, the employees are well trained and friendly. The work they do here is great never had any complaints. I would recommend getting your car maintenance here. More

Brake inspection and replacement, multi-point inspection. Service department kept me updated on the repairs and the job was done in a timely manner. The truck was clean and ready when I arrived to pick it up Service department kept me updated on the repairs and the job was done in a timely manner. The truck was clean and ready when I arrived to pick it up. More

very friendly and quick I was greeted fast and everyone was friendly and very helpful. The service was helpful because they let me know exactly what my vehicle needed and how I was greeted fast and everyone was friendly and very helpful. The service was helpful because they let me know exactly what my vehicle needed and how much it would cost. also that I had free oil changes that I knew nothing about... More

Jocelyne and Gaby Customer service was outstanding; these two ladies were very friendly and professional. Although my wait time was a little longer. I appreciate the se Customer service was outstanding; these two ladies were very friendly and professional. Although my wait time was a little longer. I appreciate the service provided. More

Service Review Great service from the service department. My advisor was Gabby. She was very pleasant and knowledgeable and provided great service. Happy to have th Great service from the service department. My advisor was Gabby. She was very pleasant and knowledgeable and provided great service. Happy to have the Buick warranty along with the service that was provided More

very good service Rosaena Vasquez has taken care of my service needs every time I visit the service dept. she is very professional.GG374584 had my oil changed 9:00ouy 1 Rosaena Vasquez has taken care of my service needs every time I visit the service dept. she is very professional.GG374584 had my oil changed 9:00ouy 10: More