Beck & Masten Buick GMC South - Service Center
Houston, TX
1,633 Reviews of Beck & Masten Buick GMC South - Service Center
Oil change Once again service was great!! I am glad to see the young lady that helps me Rose got promoted. She deserves it!! Her name is not listed below but I k Once again service was great!! I am glad to see the young lady that helps me Rose got promoted. She deserves it!! Her name is not listed below but I know her first name is Rose. More
Excellent Great Customer Service!!! Very understanding!!! CSR very explanatory!! Will assure to come back!!! Will refer people & looking forward to next serv Great Customer Service!!! Very understanding!!! CSR very explanatory!! Will assure to come back!!! Will refer people & looking forward to next service!!! Thumps up very happy!!! More
Great service and friendly staff I had an appointment for an oil and filter change, Wes greeted by Rosanna and it was nothing but smooth sailing after that. She got me logged in and d I had an appointment for an oil and filter change, Wes greeted by Rosanna and it was nothing but smooth sailing after that. She got me logged in and directed to the cookies and coffee. My total time at service center was 45-60 minutes. I'll be back in 5000 miles. Thanks again. More
Great service everytime I go in! The dealership is always clean and comfortable. Jamie is always polite, very knowledgeable and extremely helpful. If he is not there, I leave and sche The dealership is always clean and comfortable. Jamie is always polite, very knowledgeable and extremely helpful. If he is not there, I leave and schedule an appointment when he returns. Usually an overall good experience. More
Great service Friendly... knowledgeable...professional...can’t get any better than that...bought a 2015 GMC Sierra on Halloween night 2015 and salesman Roylin Wolf Friendly... knowledgeable...professional...can’t get any better than that...bought a 2015 GMC Sierra on Halloween night 2015 and salesman Roylin Wolf at the 1960 store was great...got the deal and truck I wanted. More
Ilse received me very attentively Karla did me the favor of making an appointment to check my car very nice, and in the end Jocelyne handed me the keys to my car but first I wonder how Karla did me the favor of making an appointment to check my car very nice, and in the end Jocelyne handed me the keys to my car but first I wonder how my day had been, if they had taken care of me very nice More
Couteous They were all professional and friendly and the work was done in a timely matter.I would recommend them to anyone who is looking for new vehicle. They were all professional and friendly and the work was done in a timely matter.I would recommend them to anyone who is looking for new vehicle. More
Excellent Service i called Friday to schedule an oil change Saturday morning. my usual service rep Jamie Ward would not be in. So Karla Menchaca, assisted me. Karla was i called Friday to schedule an oil change Saturday morning. my usual service rep Jamie Ward would not be in. So Karla Menchaca, assisted me. Karla was helpful and extremely mindful of my limited time. she assured me promptness. and i must say she truly delivered. My wifes Camaro was done in less than an hour. Then this young lady named Toni at checkout was equally efficient. Thanks a bunch ladies! I will definitely be back with my Cadillac. thanks, Mr. Maeberry More
Excellent customer service I called to inquire on getting an extended warranty. My service advisor was Karla Menchaca. She was very knowledgeable, very professional, and such a I called to inquire on getting an extended warranty. My service advisor was Karla Menchaca. She was very knowledgeable, very professional, and such a pleasure to deal with. I later went in and Karla was able to easily and quickly answer all my additional questions as well as make the paperwork process as painless possible. Thank you Karla for your patience and dedication. More
Wonderful service for my GMC Yukon Denali I brought my truck in to repair the door handle on the passenger side. I was helped by Rosaena, Gaby, and Jocelyne. The attitudes were phenomenal!!! I brought my truck in to repair the door handle on the passenger side. I was helped by Rosaena, Gaby, and Jocelyne. The attitudes were phenomenal!!! They were also very informative and patient with the entire service. I was very pleased and will be back. More