Beck & Masten Buick GMC South - Service Center
Houston, TX
1,633 Reviews of Beck & Masten Buick GMC South - Service Center
Awesome !!!!! I came in and out ! The girls there are super nice and great customer service ! They were really helpful and friendly. I recommend everyone to come by I came in and out ! The girls there are super nice and great customer service ! They were really helpful and friendly. I recommend everyone to come by More
Amazing customer service! This was an amazing first visit to this dealership. Not only was the facility spotless clean, the staff was absolutely fantastic! Everyone. Everyon This was an amazing first visit to this dealership. Not only was the facility spotless clean, the staff was absolutely fantastic! Everyone. Everyone was helpful and friendly and always had a smile on their face. I must say Ilse and Melissa both made my day with the excellent service they provided. And the service guys get your vehicle IN and OUT in no time. I will surly be bringing my Truck back to this location!! Great job Beck & Masten South More
Service Department-Gaby I keep returning to this particular dealership because they treat you like family. I would like to thank Beck & masten for having great professionals I keep returning to this particular dealership because they treat you like family. I would like to thank Beck & masten for having great professionals working for them, especially Gaby. Gaby has been working with me since the first day that I took my truck for a simple oil change. The recommendations are great and the service are on point. I recommend anyone with a vehicle to come and get taken care of like a family member. Price wise, well they help you with everything they can to save you money. Thank you! More
Purchased extended warranty from Karla. Joshlyn processed payment. Gaby took vehicle in for service. Excellent service. Facility was clean and staff was professional. Will visit from Karla. Joshlyn processed payment. Gaby took vehicle in for service. Excellent service. Facility was clean and staff was professional. Will visit again More
Great service A very comfortable place to wait for oil changes or any car sevice to get done at good pdople really recomend for future car buyers A very comfortable place to wait for oil changes or any car sevice to get done at good pdople really recomend for future car buyers More
service was good Good service. friendly, was in and out fast. price was good. workers were helpful. my second care at this dealer ship. will come back again Good service. friendly, was in and out fast. price was good. workers were helpful. my second care at this dealer ship. will come back again More
They do what they say. They always do good work on my trucks. They have been servicing my trucks since 1990 and they do it in a timely matter and am always please. Keep up They always do good work on my trucks. They have been servicing my trucks since 1990 and they do it in a timely matter and am always please. Keep up the good work. More
Service Every time I visit this dealership, the visit is very pleasant. I always feel like I’m at home. Frany is an excellent greeter. She knows her job and h Every time I visit this dealership, the visit is very pleasant. I always feel like I’m at home. Frany is an excellent greeter. She knows her job and has a great smile. More
Bad service Took my truck in at 1130 am to get a new tire and an oil change. Said it would be 2-3 hrs because I didn’t have an appt which the first time I went a Took my truck in at 1130 am to get a new tire and an oil change. Said it would be 2-3 hrs because I didn’t have an appt which the first time I went a few months back “they didn’t give appts”. I show up at 230 truck is on the lift with wheels off. xxxxty tech didn’t finish my truck until 5pm. All that was needed was an oil change and a new tire. Service lady’s up front kept feeding xxxxxxxx that it would be ready soon. Terrible service I also bought there xxxx service for oil changes for 5 yrs and wheel and tire warranty for 100k miles I sure do regret that would not recommend this service shop at the south location. The two young little girls are not on employee list More
Very good customer service. Service staff was very attentive and did their due diligence to check everything on my truck. Noted some items that were overlooked from my prior serv Service staff was very attentive and did their due diligence to check everything on my truck. Noted some items that were overlooked from my prior service provider and were very willing to make sure things were taken care of the right way. I did end up spending the entire day at the dealer due to delays that is what lead to me only giving 4 stars. More