Beck & Masten Buick GMC South - Service Center

Really thankful to there service they provide on car on time. That’s the dealer for service I would recommend to the friends and family time. That’s the dealer for service I would recommend to the friends and family More

The lady who was supposed to be helping me with my car was to hard to reach when I tried to find out what was happening with it. The cost the dealership charged for diagnosis is sky high and when you char was to hard to reach when I tried to find out what was happening with it. The cost the dealership charged for diagnosis is sky high and when you charge that much to poor working class people you should at least act like you appreciate their business. More

Gaby is the bomb! Fast, friendly, and efficient! Price for new tires was better than Discount Tires. Super close and convenient to my work, as well. for new tires was better than Discount Tires. Super close and convenient to my work, as well. More

Excellent, fast and reliable customer service! They always take good care of me at Beck & Masten South! Jamie Ward and Art are the best!!! They know how to get the job done right! :) always take good care of me at Beck & Masten South! Jamie Ward and Art are the best!!! They know how to get the job done right! :) More

I arrived at 12:50pm for a 1:00pm appointment. The service was for a oil change and tire rotation. Also had my license plate attached. It took over 3-1/2 hours for these “express services”. It was als service was for a oil change and tire rotation. Also had my license plate attached. It took over 3-1/2 hours for these “express services”. It was also noted by my service advisor that I came at a good time because they were really slow. They estimated 1 hour for my service. This isn’t the first time I’ve waiting longer than 3 hours for an oil change and tire rotation. It seems like that kind of duration is extremely excessive. I’ve taken vehicles to the Beck and Masten North location for the same services and been in and out in less than an hour. More

Scheduled an oil change and waited just over an hour from my appointment time for the service to be completed. The offered a package of 3 oil changes including tire rotation and filling all fluid levels for my appointment time for the service to be completed. The offered a package of 3 oil changes including tire rotation and filling all fluid levels for $185. My car requires 5.5 qts of synthetic oil which is nearly $10 a quart. So this package is about $61 per oil change. A great deal. They also washed my car. On the negative side they asked me if I wanted to have the brake fluid flushed for something like $100.. The car is a 2019 with 18,000 miles. The owners manual recommends replacing the fluid at 5 years??? More

I have taken my work truck twice to Beck and Masten. Both times the work was completed very close to estimated time. The Team there seems to get along great with each other and really want to help each custo times the work was completed very close to estimated time. The Team there seems to get along great with each other and really want to help each customer. Best dealership I have Ever worked with. More

They were very professional and attentive and r the he customer service was excellent. I was given a name to contact when I arrived and that person was there to assist me and again did her job very effic customer service was excellent. I was given a name to contact when I arrived and that person was there to assist me and again did her job very efficiently with no wasted time. More

We are very happy with the service that we got on my Enclave. Rosie is always great and takes care of us when we come in for service. Enclave. Rosie is always great and takes care of us when we come in for service. More

Wasn’t so happy about the service / warranty either . Couldn’t wash my truck after being in the shop for 6 days I don’t think I would be purchasing another vehicle from here . Couldn’t wash my truck after being in the shop for 6 days I don’t think I would be purchasing another vehicle from here . More