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Beck & Masten Buick GMC South - Service Center
Houston, TX
1,634 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,634 Reviews of Beck & Masten Buick GMC South - Service Center
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December 25, 2020
The service was fine. My wife wasn’t happy about how long it took to pick the vehicle up. So far it is still working fine. it took to pick the vehicle up. So far it is still working fine. More
by Bryan W.
Verified CustomerEmployees Worked With
Gina is the only one I talked to from service, she was friendly and responded to my text messages. Chris, our salesman was no help in this situation.
December 24, 2020
Awesome people who tend to your needs. Great service all around. Definitely recommend! Been coming here for a few years and I’ve always gotten great quality service. around. Definitely recommend! Been coming here for a few years and I’ve always gotten great quality service. More
by BARRERA.A13
Employees Worked With
Gaby , Manny Escalon
December 24, 2020
Terrible customer service, and disregard for customers time. Dishonesty, I could go on, but I don’t feel that you deserve my efforts since you have no consideration for me. Do not contact me again. You ha time. Dishonesty, I could go on, but I don’t feel that you deserve my efforts since you have no consideration for me. Do not contact me again. You have lost my business More
by augusta6146
Employees Worked With
Nora Torres
December 23, 2020
Everyone at the dealership is very nice and attentive to details. The wait for service was very long, but they were short handed. Thank you details. The wait for service was very long, but they were short handed. Thank you More
by ADRIENE.RUSSELL2
Employees Worked With
December 22, 2020
Service Department is EXCELLENT!!!Preferred Service Service Department is EXCELLENT!!! Preferred Service Advisor is Gabby Andreu but she was detained in a meeting. Nora stepped in to do a great job!! Service Department is EXCELLENT!!! Preferred Service Advisor is Gabby Andreu but she was detained in a meeting. Nora stepped in to do a great job!! More
by janemanessshelby
Employees Worked With
Gabby Andreu. Nora , Manny Escalon
December 21, 2020
I purchased my vehicle @ Beck & Masten & always have my service there. I have always had a good experience. Rosie, Jamie & Manny have always been very nice & helpful. service there. I have always had a good experience. Rosie, Jamie & Manny have always been very nice & helpful. More
by RUIZTOR
December 14, 2020
First free oil change and 2 recalls were found out while there since I purchased my truck in March. Asked about a loaner as I live out of town and was told there were none. As I walked the lot I saw 4. Good there since I purchased my truck in March. Asked about a loaner as I live out of town and was told there were none. As I walked the lot I saw 4. Good news service only took 3 long hours as I waited. After service wash was pathetic. More
by JOHNTRUSSO
Employees Worked With
Service scheduler - nice lady
December 10, 2020
The only reason why I don’t recommend Beck&Masten south is because, me personally have taken my truck for service for the same defect. Which means that I had missed unnecessary days of work and plus my I b is because, me personally have taken my truck for service for the same defect. Which means that I had missed unnecessary days of work and plus my I bought the truck specifically from this dealer ship 3 years ago, brand new truck and already having problems with it. More
by Rodriguez_alejandro34
Employees Worked With
