Beck & Masten Buick GMC - Service Center

Cameron was helpful and courteous and answered all my questions. Would definitely use him again. questions. Would definitely use him again. More

Drop off was great. Repair cost was outrageous. Follow up letting me know my vehicle was ready, never happened. Just showed up on Friday because was told it would be don Repair cost was outrageous. Follow up letting me know my vehicle was ready, never happened. Just showed up on Friday because was told it would be done by Tuesday. They did wash it though. More

Customer service tech, SyQuoia James, was very professional, informative, helpful, and delightful to work with. Need to keep her! She is definitely an asset to Beck & Masten. Great job! professional, informative, helpful, and delightful to work with. Need to keep her! She is definitely an asset to Beck & Masten. Great job! More

This was the best service I’ve ever had, and that’s saying something I’m 72 yo. Thank you Ms James for this amazing service. saying something I’m 72 yo. Thank you Ms James for this amazing service. More

I’ve had issues with my truck and was told I didn’t have guarantee. It was not true! guarantee. It was not true! More

The Service Department provides exceptional service. Dee makes all the difference, and you know everything will be done fair and right. I’ve been a customer for last 10 years, and will continue to be du Dee makes all the difference, and you know everything will be done fair and right. I’ve been a customer for last 10 years, and will continue to be due the service Dee and her team provides. Keep up the outstanding work! More

Karla took care of me very quick with a friendly smile, she asked me if I wanted a car wash and she delivered, quick friendly service what else do I want, GREAT JOB KARLA!! she asked me if I wanted a car wash and she delivered, quick friendly service what else do I want, GREAT JOB KARLA!! More

The environment feels the same even after being acquired by Group1. Hope that doesn’t change and still feels like a family owned business. by Group1. Hope that doesn’t change and still feels like a family owned business. More

I received awesome customer service during my visit today. Everyone was very professional and friendly. today. Everyone was very professional and friendly. More

The service writers are great and LISTEN to what YOU are concerned about. They write up your concerns and follow up with you as soon as the technicians have reviewed your vehicle. Throughout the process t concerned about. They write up your concerns and follow up with you as soon as the technicians have reviewed your vehicle. Throughout the process they let you know how things are progressing. Love it! More