Beck & Masten Buick GMC - Service Center

I was a walk-in at Beck & Masten North, in Houston, and was pleasingly surprised at how smooth my experience was. Cameron assisted me, and was very professional and accommodating. He even offer a ride home was pleasingly surprised at how smooth my experience was. Cameron assisted me, and was very professional and accommodating. He even offer a ride home and back, if I chose not to wait, the expected 2 hrs, to do my service request. I stayed and was very comfortable. I had fresh coffee, WiFi, and a charging station. There was no pressure to get additional services and all items inspected, were printed out and labeled as good, urgent or recommendations for future service. I highly recommend Beck & Masten North for your auto service needs. More

They are very attentive. They explain things in a way that u can understand. They are very polite. From the people checking u in to the advisors. My advisor Cameron Hayes is They explain things in a way that u can understand. They are very polite. From the people checking u in to the advisors. My advisor Cameron Hayes is the best. More

My service advisor Adrian and also Matthew took good care of my vehicle with an oil change and repair of recall item. I will likely return for future service needs. It is nice to have feel valued as a custom of my vehicle with an oil change and repair of recall item. I will likely return for future service needs. It is nice to have feel valued as a customer. More

Adrian in service is great to work with! Always focused on providing great customer service. Always focused on providing great customer service. More

As I always write in these reviews, the dealership did everything right without a single issue. I've been given a different service rep every once in a while, and none of them had issues (4 people so far everything right without a single issue. I've been given a different service rep every once in a while, and none of them had issues (4 people so far). If you guys like reading the same positive comments over and over, then I suppose I'll keep writing them. The services performed this time were an oil change, rear diff service, and a coolant flush. Next time I go there it'll be that time to get the transmission service performed, and so far the truck has been performing very well without any issues. More

Always receive excellent services and staff are very nice!! Well worth to drive from College Station! nice!! Well worth to drive from College Station! More

Slow process. App keeps you informed somewhat what status is. No one answers the phone. Will try not to go back to a dealership App keeps you informed somewhat what status is. No one answers the phone. Will try not to go back to a dealership More

We've been customers at this dealership since 1998 and in the last 5 years, every visit is worse. Today topped the cake! the last 5 years, every visit is worse. Today topped the cake! More

Beck & Masten North has always been professional when it comes purchasing and servicing my vehicles. comes purchasing and servicing my vehicles. More

Horrible service for a oil change and tire Rotation . Not happy to wait over 3 hours. Not happy to wait over 3 hours. More