Beck & Masten Buick GMC - Service Center

Horrible service for a oil change and tire Rotation . Not happy to wait over 3 hours. Not happy to wait over 3 hours. More

Beck & Masten North has always been professional when it comes purchasing and servicing my vehicles. comes purchasing and servicing my vehicles. More

We've been customers at this dealership since 1998 and in the last 5 years, every visit is worse. Today topped the cake! the last 5 years, every visit is worse. Today topped the cake! More

Excellent customer care and service that I experienced on my visit. Overall 10 out of 10 my visit. Overall 10 out of 10 More

I am able to make appointments on Saturday at my convenience. The service I receive is fantastic. They keep my car running perfectly. Their recommendations are not unnecessary, which makes me feel I convenience. The service I receive is fantastic. They keep my car running perfectly. Their recommendations are not unnecessary, which makes me feel I am getting the best service possible. More

Had to wait over 2 hours for oil change even though I had an appointment an appointment More

I had a routine service done today. Had an oil change and software update. Soft ware update had some errors done by the first technician and had to be redone. My service consultant, Ch Had an oil change and software update. Soft ware update had some errors done by the first technician and had to be redone. My service consultant, Christina Guajardo, was on top it and got the correct supervisors over technicians to get the software update redone which cleared the problems. All turned out fine even though it took several hours. More

Great service writer Camron . his customer service skills are superior to 90% of your other writers However your labor rate and your parts markup cost are outrageously high. This his customer service skills are superior to 90% of your other writers However your labor rate and your parts markup cost are outrageously high. This must likely will drive me to go elsewhere except for warranty work. I plan to purchase a new vehicle shortly and will look elsewhere after being with you all fir 10 years More

Good sales dept and prices. Service dept needs more training. I am repeat customer because of way I’m treated Service dept needs more training. I am repeat customer because of way I’m treated More

Had an appointment at 11:45 for an oil change. Ended up leaving at 4 pm with a $100 bill because of tire rotation that was added that I did not request. I had a coupon indicating I’d be paying $69 Ended up leaving at 4 pm with a $100 bill because of tire rotation that was added that I did not request. I had a coupon indicating I’d be paying $69.95 for my oil change and that is what I wanted. When I looked at my services it showed something different. This always happens. Stop showing a price on the link provided if it won’t be honored. I am highly highly upset due to this. The sensor also showed $1 and the rep Myriam tried to charge me $400! How misleading it feels like a scam getting services here! I will never return here after 6 years of being a loyal customer. More