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479 Reviews of Beck & Masten Buick GMC - Service Center
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June 23, 2025
took my GMC for oil change with 7:00 a. m. appointment was told 90 minutes after 2 hours 45 minutes they haven't even started .I asked for my car back and left.i have purchased 2 vehicles fr m. appointment was told 90 minutes after 2 hours 45 minutes they haven't even started .I asked for my car back and left.i have purchased 2 vehicles from them after this will look else where for purchase and service More
by wongjlee
Employees Worked With
June 23, 2025
I worked with Adrian (my service advisor) and he is great! This is the second time and both times have been flawless, from ease of appointment setting to the actual service. Last time Justin supported great! This is the second time and both times have been flawless, from ease of appointment setting to the actual service. Last time Justin supported and he was also very professional and helpful. More
by eddelamorena
Employees Worked With
June 21, 2025
Super friendly and efficient. Wesley kept me notified at each stage of my car repair. Wesley kept me notified at each stage of my car repair. More
by Colorbrat
June 21, 2025
Good and fast service, great customer service keeping me updated as well. Thank you so much updated as well. Thank you so much More
by Huerta
Employees Worked With
June 20, 2025
When you tell them that you have four oil changes left that was part of the contract and they say that you only have two. Seems a little fishy. Also they hire new mechanics all the time and they don’t kno that was part of the contract and they say that you only have two. Seems a little fishy. Also they hire new mechanics all the time and they don’t know the difference between the coolant and oil keep that in mind Went in to have my oil changed. Was there for five hours wondering what was going on they finally come back, told me and told me that they drained the coolant instead of the oil. So when I took my vehicle in today, I still should’ve had the four free oil changes left after using one today would’ve been three and the little girl continue to argue with me. I finally just gave up. Don’t ever take your cars to be serviced there if you wanna get them wrecked. More
by tiffani_long
Employees Worked With
June 20, 2025
I had a great experience. Myriam was fantastic she was knowledgeable about all my vehicle needs. She is an asset to your company. Highly recommended. Myriam was fantastic she was knowledgeable about all my vehicle needs. She is an asset to your company. Highly recommended. More
by Hotrod59
Employees Worked With
Myriam Rodriguez
June 16, 2025
They got me in and out fairly quickly. I like that. I always wait for service. I like that. I always wait for service. More
by kenherb
Employees Worked With
June 15, 2025
Friendly team members very polite they did a excellent job on my 2020 acadia thanks job on my 2020 acadia thanks More
by mabito111504
Employees Worked With
June 15, 2025
Dealership Ireland’s top notch. But the service dept is absolutely terrible. Zero communication. No effort to make clients experience pleasant. There’s been three service managers i But the service dept is absolutely terrible. Zero communication. No effort to make clients experience pleasant. There’s been three service managers in the past 18 Months and revolving door with reps. From the outside looking in I can imagine it sucks yo work in the service department here, but jeez don’t take it out on your customers. At least act like you care… More
by Jlslyons2
June 14, 2025
My family and I was traveling from out of town and was in a bind. My advisor understood the situation and made moves so we could get our car fix the same day. Extreme professionalism and friendliness! a bind. My advisor understood the situation and made moves so we could get our car fix the same day. Extreme professionalism and friendliness! More
by Trustgjhsp64
Employees Worked With
