Beck & Masten Buick GMC North

I was very nervous about purchasing a vehicle. All of my friends and co-workers had recommended Beck and Masten. I went to the used cars to purchase a vehicle and talked to Thomas. He made my SUV buying exp friends and co-workers had recommended Beck and Masten. I went to the used cars to purchase a vehicle and talked to Thomas. He made my SUV buying experience easy. I test drove several vehicles, and finally made my decision on one that Thomas had recommended to me. During the process while i was talking out things and waiting on financing he had a constant amount of previous customers saying hi and thanking him. He could tell me what he sold them and also if any friends and relatives of the person that said hi he sold them vehicles. He is very knowledgeable about financing and what i would be interested in. He listened to what i had to say and took care of me. I saw before i purchased my vehicle it needed several repairs. He took care of all of them and even ordered some of the custom parts that went on my vehicle that came with that model/package. More

Of course I would recommended this dealership to anyone. Especially if they have an issue with their vehicle. They are Honest,quick, fast, and efficient.They have the friendliest staff and mechanics who kno Especially if they have an issue with their vehicle. They are Honest,quick, fast, and efficient.They have the friendliest staff and mechanics who know what they are doing. And I've been doing business with them for years now purchasing vehicles and visiting the service department. I've grown to feel more like family than just another customer. I've got to thank my service advisor Lee Velazquez, he has been there with a smile since October 2006, the same year I purchase the Yukon(John Collins the saleman at that time). Any problems with my vehicle Beck and Masten Service Department Lee Velazquez is the one I call. Understandably they can't perform miracles but they sure do their best to get the issue resolve and back in working order. If you can't wait on your vehicle they have a shuttle and of course the car rental provider. They have a waiting area with free Wifi which is really cool if you have some sort of business to do on your laptop. I even brought over my dad so he could get his Sierra service there and last year my sister purchase a Terrain from them as well. To me BECK AND MASTEN NORTH undeniably are the best. :) "A smile is the universal welcome." More

I worked with Scott Fontana for over 7 months. He was very patient with my wife and I throughout the buying process. We finally made our decision to purchase a 2011 Terrain. Scott never high pressured us very patient with my wife and I throughout the buying process. We finally made our decision to purchase a 2011 Terrain. Scott never high pressured us and always was available to answer our questions. More

I definitely had to share my experience! Thomas "Tank" Clark is the nicest, most honest, and sincere car salesman I have ever meet. Without a doubt he has our business for life!! Beck and Masten was very Clark is the nicest, most honest, and sincere car salesman I have ever meet. Without a doubt he has our business for life!! Beck and Masten was very good to us and the whole experience was like none other in all my years of buying vehicles. More

This is personally my 6th vehicle purchase from Beck and Masten since 2005 and my family's 12 vehicle purchse since 2005. The experience at Beck and Masten is like no other dealer in town. They give you t Masten since 2005 and my family's 12 vehicle purchse since 2005. The experience at Beck and Masten is like no other dealer in town. They give you the best price and do not pressure you to buy. Spending time at Beck and Masten to buy a vehicle is like spending time with friends. There is no other dealer in town that I would even consider buying a vehicle from because of the outstanding service I receive when I go to Beck and Masten. More

Two of our vehicles have been purchased from this dealership and are serviced there as well. From the Purchase to the scheduled maintenance, I have never had any problems with the staff here. Mr. H dealership and are serviced there as well. From the Purchase to the scheduled maintenance, I have never had any problems with the staff here. Mr. Hadley is one of the most knowlegable salesmen I encountered while searching for a vehicle. He knew every thing about each vehicle and it's competing vehicles and was very helpful in deciding which options and features were going to best suit our family. He was diligent in locating the specific model we decided on and kept us updated on the progress of the dealer transfer. When it came time to negotiate the deal, it was rediculously easy. I was in shock at how easy the transaction took place. So now I have this GREAT new vehicle right? Well, so it's got to get it's oil changed and little things happen here and there so we have to spend some time in the Service area. Well, at other dealerships, you NEVER see your sales person again. They are on to the next one and wouldn't recognize you if you ran over them in your new vehicle. WELL, THAT does not happen here. Mr. Hadley is always there to see how things are going, ask you how the kids are and emails you on your birthday. Now that's something that you don't encounter every day. And the service crew.....Top Notch. Friendly, helpful and quick. You are in, out and on your way. Other dealerships may have fancy coffee, gourmet snacks, flat screen tv's in their service areas....that's great, but it doesn't take the place of dedicated, loyal, friendly and helpful staff. The staff takes service seriously and are top notch at providing it. They take care of you like family. More

I am on my 3rd truck from B&M and will get my fourth when needed. I have worked with Parrish, Gary & Dusty (in used cars) these guy are no BS truthfull and honest in and out they do it all. great people to needed. I have worked with Parrish, Gary & Dusty (in used cars) these guy are no BS truthfull and honest in and out they do it all. great people to deal with!! best price upfront without asking or dealing More

This past weekend, my husband and I visited your dealership for the first time, and I can assure you in the future when we need a new car, we will be coming back. I first of all, HATE car shopping, dealership for the first time, and I can assure you in the future when we need a new car, we will be coming back. I first of all, HATE car shopping, no offense but sales guys can be quite annoying! We lucked out, Tank and my husband had spoken a few days prior to our arrival and from the get go I knew he was going to be different. He wasn't pushy, he had us laughing the whole time, and best part he wasn't saying buy this buy this buy this he truly was there to take care of us and our needs. He wanted to get us in the car that we wanted, and he did just that. I can honestly say we bought a car, from your dealership because of Thomas Clark. We appreciate him diligently working with the finance guys and getting us to a monthly payment we could afford, and a great deal on our Yukon. We also appreciate the finance guys and working with us as well. I don't know what more to say, other than thank you for by far the BEST car buying experience I have ever been through. Again, a special thank you to Tank for taking care of us...I promise I will spread the word for any friends/family to come see you for their next car buying experience, because I know they wouldn't be disappointed. More

Had a water pump replaced, they mixed dexcool with the green antifreeze in the car, and it clogged the radiator, and overheated the engine, then told me for $1300 they would replace the obstructed radiato green antifreeze in the car, and it clogged the radiator, and overheated the engine, then told me for $1300 they would replace the obstructed radiator. And for $2400 they would replace the warped head and head gasket. Independent mechanic, flushed out (twice), to remove dexcool sludge from radiator, and checked engine and found no damage,(lucky for me). More