Beck & Masten Buick GMC North

I called and made an appointment for Saturday May 3,2025 @ 2:30pm for an oil change snd battery check. I did drop my vehicle off on Saturday with the agreement I would pick it up on Monday when I got off af @ 2:30pm for an oil change snd battery check. I did drop my vehicle off on Saturday with the agreement I would pick it up on Monday when I got off after 4pm. My husband called st 3:30 to check on the vehicle. The representative stated they needed approval to install the battery. No one texted call or made any contact with us to state they needed approval. My husband approved for them to install the battery at 3:41. We arrived at 5:12pm. The battery was not installed and I had to wait for about an 40 min to an hour. The representative stated it would take about 30 minutes. That did not happen. I am very upset with the service. My vehicle should have been ready. This is poor service. More

Matthew was the absolute best! Went for an oil change and my truck was washed and they provided a video that showed everything that they inspected. Best service! Went for an oil change and my truck was washed and they provided a video that showed everything that they inspected. Best service! More

Got the deal I wanted on the truck I was looking at, buying process was efficient buying process was efficient More

I had been searching for a high-demand vehicle, the Yukon XL with a diesel engine, for over two months. My experience with other dealerships was frustrating, including one instance where I put down a deposit XL with a diesel engine, for over two months. My experience with other dealerships was frustrating, including one instance where I put down a deposit only to have the vehicle sold to someone else. However, my experience at Beck & Masten Buick GMC was completely different. The dream team, Lee and Efrain, were exceptional. They promised me the vehicle over the phone, and they delivered on that promise. When I arrived at the dealership, the process was smooth and efficient. Lee and Efrain made sure everything was in order, and I finally got the vehicle I had been searching for. I highly recommend Beck & Masten Buick GMC and would definitely purchase through them again. Thank you, Lee and Efrain, for making this experience so positive! More

Great service! Wesley Onajobi was very helpful. Was in and out quick no delays. Will go back for my next oil change. Wesley Onajobi was very helpful. Was in and out quick no delays. Will go back for my next oil change. More

Not to happy that the oil change package bought when car purchased. Oil changes left but not honored. Don't drive car that much so oil changes not necessary. Take car in when get oil change notices but sti purchased. Oil changes left but not honored. Don't drive car that much so oil changes not necessary. Take car in when get oil change notices but still got screwed on package bought. Pkg discontinued now but i remember the guy basically crying as he needed to sell to feed his family. Never again will I fall for that crap. More

Great service and friendly and very smooth process throughout. A large selection of trucks to choose from. throughout. A large selection of trucks to choose from. More

I recently purchased a new vehicle from John, and I cannot speak highly enough about the entire experience. As a retired veteran, I truly appreciate when people go the extra mile with honesty, respect, cannot speak highly enough about the entire experience. As a retired veteran, I truly appreciate when people go the extra mile with honesty, respect, and genuine care — and John did exactly that. From the moment I talked to Jhon, he treated me with kindness and professionalism. He took the time to listen to what I needed, answered all my questions thoroughly, and never made me feel rushed or pressured. His knowledge about the vehicle and the buying process was impressive, and he made sure everything was clear and transparent every step of the way. What stood out most was John's sincere appreciation for my military service. It wasn’t just words — he made me feel valued as a customer and as a veteran. It’s rare to come across someone in sales who’s not just about closing a deal but about building real connections. Thanks to John, I drove off the lot not just with a great new vehicle, but with total confidence in my purchase. If you’re in the market for a new car, I highly recommend asking for John. He’s a true professional and a genuinely good person. Thank you again, John — you’ve earned my business for life More

Everything was fast and they found me the best financial option . Daniel atianyi was very kind and helpful option . Daniel atianyi was very kind and helpful More

I have bought several vehicles from this dealership I like the salesperson Darren and I like the service technicians and their professionalism when dealing with repairs to my vehicles like the salesperson Darren and I like the service technicians and their professionalism when dealing with repairs to my vehicles More