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Beck & Masten Buick GMC North

Houston, TX

4.1
833 Reviews
Beck and Masten Buick GMC North has been the #1 GMC Dealer In Texas for the last ten years in a row. We are currently the #1 GMC Dealer in America for 21 years! This is in no small part due to our high level of personal and honest customer treatment, enormous selection and value pricing commitment. You owe it to yourself to give Beck and Masten the opportunity to earn your business and your respect.
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11300 Farm to Market 1960 Rd W

Houston, TX

77065

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Showing 833 reviews

August 11, 2013

After visiting two other dealerships looking for my vehicle, Beck and Masten was definitely the best. Thank you, Darin for your excellent customer service, patience and assistance! Our family appreciat More

by Samanthaewmartin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darin Wyborny
August 08, 2013

My husband and I were just out to test drive a couple of cars so I could make my mind up. We went to your dealership and met Thomas " Tank" Clark and wow what a warm welcome. So I test drove an Impala and w More

by NicoleHolcomb13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Clark
Aug 09, 2013 -

Beck & Masten Buick GMC North responded

Thank you for writing about your visit with us! I am happy to hear that Thomas was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Be sure to check us out on Twitter and Facebook -- we offer exclusive specials for our followers and liker! Best, Melynda Lewis.

July 24, 2013

Mike Sharaf was very helpful during my visit, his recommendations were very helpful, He gave me all the time that i need to explore the car options. More

by ebraheem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Sharaf
July 18, 2013

The B and M team are always professional and a breeze to work with! Special thanks to Bernardo for selling us our fourth car and being able to meet our needs each time. Scott D. More

by scottdickey2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernardo Melendz
July 13, 2013

We first spoke to Mr. Yancy on the telephone and gave him the details of what vehicle we wanted to purchase. Mr. Yancy took our information and searched his inventory and returned our call promptly and set More

by moonhicksjuice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lloyod Yancy , Victor Gomez, Nancy Cochran
Jul 16, 2013 -

Beck & Masten Buick GMC North responded

Thank you for taking the time to review your experience with us. It is important for our team to know what it is we are doing right to maintain our efforts of providing 100% customer satisfaction. Our team, including Nancy, Mr. Gomez and Mr. Yancy are all committed to exceptional customer care and the success of each guest experience! We understand that buying a car is a serious commitment and getting you into a model that best suits your needs is extremely important to us all. We hope that this visit has given you a reason to return to us for any future automotive needs. Thank you for your business and we look forward to assisting you again! Best, Melynda Lewis.

July 07, 2013

The dealership is very open, warm and friendly. The staff knows their product and is receptive to what you want and what your needs are. They drew my business from another dealership to which I was very loya More

by jake1989
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Sharaf
Jul 16, 2013 -

Beck & Masten Buick GMC North responded

We appreciate your kind words, Jake. We are dedicated as a team to guest success and couldn't be happier that our commitment to customer care was well received. Please remember Beck & Masten Buick GMC in the future for any auto needs and thank you again for choosing our team! Regards, Melynda Lewis.

July 05, 2013

First of all, we received the best price for our Buick Enclave at this dealership. No other dealer could match this price. Secondly, we also got the exact model, exterior colour and interior finish we wan More

by soumendutta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Sharaf
Jul 16, 2013 -

Beck & Masten Buick GMC North responded

We appreciate the time you took to review your experience with us. Mike has always exemplified our commitment to guest success, inventory knowledge, and exceptional customer care. We are proud that your time spent with him and our team was enjoyable and that you found a model to fit your needs. Please remember Beck & Masten Buick GMC for any future auto needs and thank you again for your kind words and business. Regards, Melynda Lewis.

June 15, 2013

Went in to purchase two vehicles and came out with three. Enrique went above the call of duty to make it happen. Very patient and understanding of my budget. He also helped me transport the vehicles to my ho More

by jacko90john
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Enrique Landaverde, Shane Lewis
June 14, 2013

I recently purchased my first GMC, a 2013 Acadia. Our salesman, Mike Sharaf was extremely helpful and patient with my husband and I during the entire process. The dealership was extremely fair on their p More

by karranm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Sharaf
June 10, 2013

We just bought 2013 Buick Enclave from Beck & Masten. Justin gave us very quick response and very good customer services. The whole process is clear and just like what Justin told us in the emails. It is More

by risergroup
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Seureau
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