Beck & Masten Buick GMC North

Javonte wright was very helpful and patient assisted with all my needs and wants for my car all my needs and wants for my car More

I am able to make appointments on Saturday at my convenience. The service I receive is fantastic. They keep my car running perfectly. Their recommendations are not unnecessary, which makes me feel I convenience. The service I receive is fantastic. They keep my car running perfectly. Their recommendations are not unnecessary, which makes me feel I am getting the best service possible. More

Had to wait over 2 hours for oil change even though I had an appointment an appointment More

PJ was incredibly helpful, he made the process quick and was transparent throughout the whole process, he upheld the highest standard of professionalism. was transparent throughout the whole process, he upheld the highest standard of professionalism. More

After waiting 12 years to purchase a new vehicle, I could not have had a better experience at Beck & Masten Buick GMC in Houston. From beginning to end there was never any pressure they just made sure I was not have had a better experience at Beck & Masten Buick GMC in Houston. From beginning to end there was never any pressure they just made sure I was as comfortable in every aspect of my purchase! Thank you! More

I had a routine service done today. Had an oil change and software update. Soft ware update had some errors done by the first technician and had to be redone. My service consultant, Ch Had an oil change and software update. Soft ware update had some errors done by the first technician and had to be redone. My service consultant, Christina Guajardo, was on top it and got the correct supervisors over technicians to get the software update redone which cleared the problems. All turned out fine even though it took several hours. More

Good sales dept and prices. Service dept needs more training. I am repeat customer because of way I’m treated Service dept needs more training. I am repeat customer because of way I’m treated More

Great service writer Camron . his customer service skills are superior to 90% of your other writers However your labor rate and your parts markup cost are outrageously high. This his customer service skills are superior to 90% of your other writers However your labor rate and your parts markup cost are outrageously high. This must likely will drive me to go elsewhere except for warranty work. I plan to purchase a new vehicle shortly and will look elsewhere after being with you all fir 10 years More

Had an appointment at 11:45 for an oil change. Ended up leaving at 4 pm with a $100 bill because of tire rotation that was added that I did not request. I had a coupon indicating I’d be paying $69 Ended up leaving at 4 pm with a $100 bill because of tire rotation that was added that I did not request. I had a coupon indicating I’d be paying $69.95 for my oil change and that is what I wanted. When I looked at my services it showed something different. This always happens. Stop showing a price on the link provided if it won’t be honored. I am highly highly upset due to this. The sensor also showed $1 and the rep Myriam tried to charge me $400! How misleading it feels like a scam getting services here! I will never return here after 6 years of being a loyal customer. More

I’ve taken my truck back to this dealership 3 times. And tomorrow morning will be the number 4. Shocking how they did something during a recall now the engine light comes on after 24 hours. I’ve ne And tomorrow morning will be the number 4. Shocking how they did something during a recall now the engine light comes on after 24 hours. I’ve never been treated so poorly. I’ve owned many a vehicle in my 60 plus years and never had any issues like this!! More