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Beck & Masten Buick GMC North

Houston, TX

4.2
1,044 Reviews
Beck and Masten Buick GMC North has been the #1 GMC Dealer In Texas for the last ten years in a row. We are currently the #1 GMC Dealer in America for 21 years! This is in no small part due to our high level of personal and honest customer treatment, enormous selection and value pricing commitment. You owe it to yourself to give Beck and Masten the opportunity to earn your business and your respect.
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11300 Farm to Market 1960 Rd W

Houston, TX

77065

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Showing 1,044 reviews

March 25, 2025

Very experience Service everybody treated me very well, very good service with oil changing and more!! More

by juanjose.cobos1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Beck & Masten Buick GMC North responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 21, 2025

They are very attentive. They explain things in a way that u can understand. They are very polite. From the people checking u in to the advisors. My advisor Cameron Hayes is More

by Fabian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Hayes
Mar 22, 2025 -

Beck & Masten Buick GMC North responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 20, 2025

Adrian in service is great to work with! Always focused on providing great customer service. More

by sdjii1867
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
Mar 22, 2025 -

Beck & Masten Buick GMC North responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 20, 2025

My service advisor Adrian and also Matthew took good care of my vehicle with an oil change and repair of recall item. I will likely return for future service needs. It is nice to have feel valued as a custom More

by Cyndi H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian and Matthew
Mar 22, 2025 -

Beck & Masten Buick GMC North responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Beck & Masten Buick GMC North! We hope to see you soon!

March 18, 2025

The 2 sales people were personable, friendly. The manager, in my opinion was slightly aggressive if you didn't agree with him. The finance lady (Lizette), I believe was super nice and knew her bu More

by bb1202bb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
See previous
Mar 21, 2025 -

Beck & Masten Buick GMC North responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 18, 2025

Always receive excellent services and staff are very nice!! Well worth to drive from College Station! More

by stampede334
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Mar 21, 2025 -

Beck & Masten Buick GMC North responded

Hi, we are delighted we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 18, 2025

Purchased a new vehicle from them this past weekend, worked with Mike Sharaf and Javonte Wright. I shopped around for some time and wanted to get as much of the process done over the phone as possible. More

by fabiola.maciel0@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Sharaf and Javonte Wright
Mar 22, 2025 -

Beck & Masten Buick GMC North responded

Hi, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Buick GMC North. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 18, 2025

As I always write in these reviews, the dealership did everything right without a single issue. I've been given a different service rep every once in a while, and none of them had issues (4 people so far More

by JClay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keandre Ollison, Ashley Martinez, and Christina Guajardo (most recent)
Mar 22, 2025 -

Beck & Masten Buick GMC North responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

March 17, 2025

Slow process. App keeps you informed somewhat what status is. No one answers the phone. Will try not to go back to a dealership More

by kabarta123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Mar 22, 2025 -

Beck & Masten Buick GMC North responded

I sincerely apologize for what you felt was a slow service visit. Our team strives to be thorough to ensure your vehicle receives the best care possible, but I understand how important efficiency is to our customers. If you decide to return, I’d like to personally offer you a discount on your next service. Please don’t hesitate to reach out to me directly at, 281-897-6647. I’d appreciate the opportunity to improve your experience. Best regards, Eric Clifton Service Manager eclifton@Group1Auto.com

March 17, 2025

The dealership was great! Everyone was courteous and helpful! I didn’t feel pressured as they only answered my questions as we went along. Very enjoy process! More

by Harlan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tramayne Kinney was the best salesman
Mar 21, 2025 -

Beck & Masten Buick GMC North responded

Hello Harlan, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.