Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Beck & Masten Buick GMC North
Houston, TX
1,065 Reviews
Beck and Masten Buick GMC North has been the #1 GMC Dealer In Texas for the last ten years in a row. We are currently the #1 GMC Dealer in America for 21 years! This is in no small part due to our high level of personal and honest customer treatment, enormous selection and value pricing commitment. You owe it to yourself to give Beck and Masten the opportunity to earn your business and your respect.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,065 reviews
February 07, 2025
Nice people. Incomplete service. Not sure DEF drained and replaced. I thought 30K service included draining and replacing DEF, but if that was done I would not Incomplete service. Not sure DEF drained and replaced. I thought 30K service included draining and replacing DEF, but if that was done I would not have received message on dash telling me I have 1000 miles before I have to replace DEF. I paid for 30k mile service so expected it to be done. Service advisor Christina was terrific. More
by fritzfielding
Employees Worked With
February 05, 2025
Great team which will continue providing great service once You take Your vehicle home and need checkups or repairs once You take Your vehicle home and need checkups or repairs More
by Arodriguez222
February 03, 2025
The service and service staff were very punctual and attentive. The quality of workmanship was excellent! attentive. The quality of workmanship was excellent! More
by Rmoody7307
February 02, 2025
Our salesman was extremely helpful, we love our new SUV. Gave us a great deal Gave us a great deal More
by Rgc7401
Employees Worked With
January 31, 2025
The service department sucks. My service representative would not respond to text messages or calls from me about my vehicle. I had to drive to the dealership to find out if my ve My service representative would not respond to text messages or calls from me about my vehicle. I had to drive to the dealership to find out if my vehicle was ready. A one day repair took 3 days. I have purchased 6 vehicles from the dealership and used the service department faithfully in the past. I will be looking for another dealership to purchase any future vehicles and and will stop using the service department on ce my warranty is expired. More
by louisgill007
January 29, 2025
The best buying experience I have ever had. Jarvis was my salesman. He was people oriented and related to my needs. Thanks Robert Jarvis was my salesman. He was people oriented and related to my needs. Thanks Robert More
by Rggunby
Employees Worked With
January 27, 2025
This is my 3rd purchase, enjoyed the process. The salesman was very knowledgeable on the vehicle I purchased. Highly recommend B&M to my friends. The salesman was very knowledgeable on the vehicle I purchased. Highly recommend B&M to my friends. More
by Louie McQuirter
Employees Worked With
John Ivanic
