Beck & Masten Buick GMC North

Shane was very thorough and tried hard to get the deal done. At no time did he come across as high pressure, and took the time after the sale to show me me how to operate all the features on the car. I done. At no time did he come across as high pressure, and took the time after the sale to show me me how to operate all the features on the car. I wouldn't hesitate to refer others in the future. More

I felt like Melynda did a very good job with the sales process. I feel like she respected my time and did not play games. That is very important to me. process. I feel like she respected my time and did not play games. That is very important to me. More

Excellent pre and post sales service. I have had previous experience with this dealership throughthe Costco auto purchase program and everything went smoothly on both occasions. experience with this dealership throughthe Costco auto purchase program and everything went smoothly on both occasions. More

Our salesman, Bernardo M., was awesome. He's great with customer service, perfect amount of 'sales pressure', helpful, patient, and straight shooting. If I lived close, I'd definitely work with him again. customer service, perfect amount of 'sales pressure', helpful, patient, and straight shooting. If I lived close, I'd definitely work with him again. Our finance guy, Cesar M., was very knowledgeable about the finance process, blazing fast at processing the paperwork, had plenty of patience with me reading the fine print and was eager to answer all my questions. The dealership gave me a fair price on my trade-in and a fair price on a used vehicle I purchased. I highly recommend this dealership based on my experience with Bernardo and Cesar. P.S. The only negative was that I was forced to watch Dancing With The Stars on the TV in the customer waiting room. ;) More

Enrique was very pleasant to work with when buying my car. Gay was very helpful with accessories. Nancy was extremely pleasant and informative when she followed up about my accessories and questions I ha car. Gay was very helpful with accessories. Nancy was extremely pleasant and informative when she followed up about my accessories and questions I had about my alarm installation. Vennie and Nancy were very helpful in getting me in and setting up the loaner early so that they could look at the A/C since my wife reported it was not working at lunch time on the first day we had the vehicle. More

My husband and I corresponded with Enrique for about one month via email. We chose Beck and Masten due to their diverse inventroy and surperior customer service. When we arrived at the dealership, Enrique month via email. We chose Beck and Masten due to their diverse inventroy and surperior customer service. When we arrived at the dealership, Enrique had vehicles set aside with our desired options. We made our selection, discussed trade-in, and the negotiations began. Enrique was very professional and offered his expertise which allowed us to close our deal in a timely manner. Of utmost importance, my husband and I felt like we received a great deal on the vehicle we wanted. We were there after hours discussing add-ons with Gay, who also gave us a great deal. Once the car was mine, Enrique was waiting on us, after hours to go over the features in my new car. We are very satisfited with our experience and the staff at Beck and Masten! More

Erik is a pleasure to work with. He handles our our vehicles with care and personal attention. I recommend all of my friends who owns a GM vehicle to use him for all of their service needs. vehicles with care and personal attention. I recommend all of my friends who owns a GM vehicle to use him for all of their service needs. More

Awesome and painless service. Erik went above and beyond so that my life was not inconvenienced. Everything was repaired perfectly and well within the time promised. so that my life was not inconvenienced. Everything was repaired perfectly and well within the time promised. More

Mike was a joy to work with and made the car buying process easy and very pain-free. I was given the option to take the vehicle I was interested in home for a day to show my wife (who would be unable process easy and very pain-free. I was given the option to take the vehicle I was interested in home for a day to show my wife (who would be unable to visit the dealership until a later date). Even after returning the vehicle and still being unsure we were given another 24 hour period to fall in love with the vehicle, which we did! By the time we were done all my wife had to go to the dealership for was to sign paperwork which was a breeze. I appreciate Mike and his efforts to go above and beyond for my family. More

I called the dealship from my cell phone and Enrique quickly answered the phone and invited me to stop by the dealer once I had finshed working for the day to test drive a new truck. When I arrived, I quickly answered the phone and invited me to stop by the dealer once I had finshed working for the day to test drive a new truck. When I arrived, I was impressed with the beautiful new showroom and such a large selction of vehicles to choose from. Enrique listened to me while I told him the search criteria I had. He then allowed me to test drive a GMC Terrain. I was very impressed with the quailty of construction and durability of this model. The new technology was overwhelming, but Enrique took time to explain all of the features and benefits. The dealship was scheduled to close at 9 PM, But they stayed until 9:45 to complete the paper work, as I could not leave without purchasing my new truck. They did not have the exact color that I preferred, so Enrique drove to the other side of Houston to pick up the vehicle on my behalf. Now I'm ready for a road trip! If you are thinking about getting a new vehicle, you should see Enrique. I almost forgot to mention 0% interest! Jay Floyd Real Estate Broker More