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Beck & Masten Buick GMC North
Houston, TX
1,040 Reviews
Beck and Masten Buick GMC North has been the #1 GMC Dealer In Texas for the last ten years in a row. We are currently the #1 GMC Dealer in America for 21 years! This is in no small part due to our high level of personal and honest customer treatment, enormous selection and value pricing commitment. You owe it to yourself to give Beck and Masten the opportunity to earn your business and your respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,040 reviews
April 02, 2025
Our seller was very helpful, He showed us several trucks, until we were happy. We are very happy with the deal and treatment we got! until we were happy. We are very happy with the deal and treatment we got! More
by quirinomartinez1981qu
Employees Worked With
April 02, 2025
Exceptional service! A huge thank you to Mr. Edgar & Mr. Rick Wohl! I cannot thank them enough for all their help and their patience. I came in thinking it would be impos A huge thank you to Mr. Edgar & Mr. Rick Wohl! I cannot thank them enough for all their help and their patience. I came in thinking it would be impossible to get a car and walked out with the perfect car!! More
by Adriana Matute
Employees Worked With
Edgar Padilla, Richard Wohl
April 02, 2025
The service was good. I been waiting for a while for a truck like this and I’m really happy I now have it. The service people were really polite and organized. I been waiting for a while for a truck like this and I’m really happy I now have it. The service people were really polite and organized. More
by somalayouk
Employees Worked With
April 02, 2025
I had a great experience working with Terrenance. From our initial text exchange to negotiating the deal, he was always professional, personable, and easy to talk to. We tested a few trucks, and when From our initial text exchange to negotiating the deal, he was always professional, personable, and easy to talk to. We tested a few trucks, and when the first one wasn’t quite right, Terrenance helped me find the perfect fit. He’s down-to-earth and made the entire process smooth and enjoyable. I’ll definitely return to Beckmann for my next vehicle purchase and refer others to him as well. Thanks again, Terrenance! More
by erickaspencer
Employees Worked With
Terrance
April 01, 2025
Service was great and went very smooth! Would recommend again to anyone shopping for a Buick! Daniel was a great salesman! Would recommend again to anyone shopping for a Buick! Daniel was a great salesman! More
by Janikplus5
Employees Worked With
March 31, 2025
Took 1-1/2 years to get the part to do my recall. The mechanic that worked on my car left a xxxxxxx extension under my hood. Kept hearing noises from that and found the tool that was making the noi The mechanic that worked on my car left a xxxxxxx extension under my hood. Kept hearing noises from that and found the tool that was making the noise. Careless mechanic!! More
by bouskaalan
Employees Worked With
Service
March 30, 2025
Good service from start to finish . T h a n k y o u f 👌 T h a n k y o u f 👌 More
by arzola0305castelan
March 28, 2025
They have been very good in prior visits. And really, the end result was very good this visit. Only issue was coordination with the service advisors. Service advisor I left initial request wi And really, the end result was very good this visit. Only issue was coordination with the service advisors. Service advisor I left initial request with, it turns out, went out for medical reasons. Voice mail didn’t indicate that. Apparently no one was “covering “ for him so after weeks of request I finally heard back from him (still out of office) and he turned it over to another advisor. From there it went pretty good. But still had to deal with a third advisor on completion of the work. So some work needed on advisors cover for others off/ out of office. But again, the work performed and service completed well. Just a little management tune up needed. More
by rick
Employees Worked With
None
March 28, 2025
Service Advisor Adrian C. was not very helpful and wasn't available to answer my questions. Mar 19, I Dropped my vehicle off for routine service and check on vehicle part malf was not very helpful and wasn't available to answer my questions. Mar 19, I Dropped my vehicle off for routine service and check on vehicle part malfunction, a notice received from Buick Corp. Adrian C. let me know vehicle diagnostics take 3-5 days. I pre-scheduled a rental up to Mar 24. Mar 20, I text Adrian C. for vehicle update, he advised me of additional service needed. I was well informed on the routine and additional service completion, but was not updated on vehicle diagnostic being done. Mar 24, I text and called Adrian C., he couldn't be reached. Another service department rep advised me nothing had been done concerning a diagnostic test. I had to extend car rental an additional day to Mar 25. On Mar 25, I called for Adrian C., he wasn't available. Yet another service department rep let me know my vehicle was scheduled to receive diagnostic test on Mar 26. I had to do another extention on rental vehicle. Late Mar 25, Adrian C. Called to restate my time-line for diagnostic and maintenance completion. He also advised me of my extended warranty via All-State and that car rental was covered up to $40/day. I let him know I needed my vehicle back on Mar 26, no exceptions. Mar 26, I called for Adrian C., again not available. At the time of payment, another service Advisor did not see approval of extended warranty coverage so I paid the entire cost of vehicle repair. MAR 27, Adrian C. did contract me to state I was being reimbursed for the portion of maintenance service that was covered by the extended warranty, I did appreciate that. A guy named Matthew was VERY helpful getting me information about my vehicle. He stepped up big time!! My experiences with this dealership is typically really good, but this instance was not a good one. More
by stephenboyd050488
Employees Worked With
Adrian C, Matthew
