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Beck & Masten Buick GMC North

Houston, TX

4.3
1,118 Reviews
Beck and Masten Buick GMC North has been the #1 GMC Dealer In Texas for the last ten years in a row. We are currently the #1 GMC Dealer in America for 21 years! This is in no small part due to our high level of personal and honest customer treatment, enormous selection and value pricing commitment. You owe it to yourself to give Beck and Masten the opportunity to earn your business and your respect.
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11300 Farm to Market 1960 Rd W

Houston, TX

77065

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Showing 1,119 reviews

May 31, 2025

Excellent sales and finance experience. Made buying car super smooth. Highly recommend Beck & Masten to everyone. More

by Mbgci
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javonte Wright & Caesar
May 29, 2025

David Cordova Was such a Great Sales man , as well as everyone else from the moment we walked in until the moment we left great customer service !! Will definitely be back in the future !!! More

by PerlaV1964
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Cordova , Omar Garza
May 30, 2025 -

Beck & Masten Buick GMC North responded

Hi, we are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you.

May 27, 2025

Great service by the service manager Justin. He is professional and kept me up to date. He is a great representative for you all More

by scostanzo58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin URiarte
May 29, 2025 -

Beck & Masten Buick GMC North responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 26, 2025

Sales person Edgar Ramirez, sales manager Jorge Gomez and finance manager Cesar Flores provided exceptional service, in locating a hard to find 2025 Yukon with diesel engine and specific color combination. More

by METam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Ramirez, Jorge Gomez, Cesar Flores
May 29, 2025 -

Beck & Masten Buick GMC North responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 26, 2025

Hector and Christopher were exceptional! I am particularly impressed with the dealership’s services. This transaction marks my second purchase within the past five years, and I highly recomm More

by mkvldaddy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector and Christopher
May 28, 2025 -

Beck & Masten Buick GMC North responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Beck & Masten Buick GMC North! Thanks again for the recommendation, and have an amazing day!

May 26, 2025

I had an appointment and still took 3. 5 hours to do oil change and rotate tires!!!! More

by seansirafi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Beck & Masten Buick GMC North responded

Good morning, My apologies for the extended wait times during your recent service experience. I know depending the time of check in (appointment), the queue could be a little backed up due to high volume. We are always trying to get these vehicles out as quickly as possible, while still performing good multipoint inspections and videos for transparency. If you would like, please reach out to me at your convenience to discuss further. Thank you David Marti Jr Service Manager 281.897.6641 dmarti@group1auto.com

May 24, 2025

First of all the vehicle was falsely advertised on the website as only have 4 miles (new), but it was actually a demo/loaner with about 3500 miles. Was not impressed with the dealership at all really. We More

by kkn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lovish
May 28, 2025 -

Beck & Masten Buick GMC North responded

Dear Kim, Thank you for taking the time to share your experience with us. We sincerely apologize for the confusion and frustration you encountered during your visit. Your feedback is deeply concerning, especially regarding the vehicle's mileage discrepancy and the challenges with the rebate process. We strive to provide transparent and respectful service to, and it's clear we fell short in your case. Please know that your comments have been shared with our management team so we can address these issues internally and prevent similar situations in the near future. We also understand you're still waiting for the shade cover and we would like to resolve this for you as soon as possible. At your convenience, please reach out to us directly and we will make it right. Thank you again for bringing this to our attention and we hoe to earn back your trust. Andrew Martinez General Sales Manager andrewmartinez2@group1auto.com

May 23, 2025

We always have an excellent experience at this dealership. My family has bought 9 vehicles from this dealership in the past 25 years. More

by medranojm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrance Johnson
May 24, 2025 -

Beck & Masten Buick GMC North responded

Hello, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 23, 2025

They truly appreciate repeat customers and provide great service. I plan to continue to use them for my truck needs. More

by gmclawhon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Borens, Robert Wolf, and William Pendergraff
May 24, 2025 -

Beck & Masten Buick GMC North responded

Hello, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

May 23, 2025

The staff are friendly but the service is slow. The facilities are dated and lack luster More

by Wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley G
May 25, 2025 -

Beck & Masten Buick GMC North responded

Hello Wilson, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

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