Beck Chrysler Dodge Jeep RAM - Service Center
Palatka, FL
311 Reviews of Beck Chrysler Dodge Jeep RAM - Service Center
Very friendly and professional. Contacted us about each vehicle they serviced with concerns and timeliness to completion. Contacted us about each vehicle they serviced with concerns and timeliness to completion. More
I was very hesitant to take my jeep back to the service department. My last vehicle was a jeep grand Cherokee. I took it to them to just have an oil change. They ended up not taking the old seal out which department. My last vehicle was a jeep grand Cherokee. I took it to them to just have an oil change. They ended up not taking the old seal out which caused all the oil to leak out of my vehicle within the matter of one hour. I didn’t notice until I smelt oil and my engine in the vehicle started banging. They came and towed it after I called. They kept it for two weeks and said nothing was wrong with it after I insisted they do a total inspection. When I traded it in at another dealership, they said my engine head was cracked due to being ran without oil. This time using the Service, I had to have my vehicle towed there since it looked like a Christmas tree inside when I tried starting my vehicle and it wouldn’t start. My insurance would only tow it to the nearest dealership which was Beck. They tried charging me $780 for a battery. I was able to talk them down to $680. Totally ridiculous, after I bought my jeep there. Way overpriced and extremely bad. Service!! More
The service I received was good. They showed what the code was and what was needed to correct it. The problem was corrected. They showed what the code was and what was needed to correct it. The problem was corrected. More
This dealership has the best service department I have dealt with. I’ve used service departments at CJDR dealers from Miami to Marianna, this is a cut above all of them. dealt with. I’ve used service departments at CJDR dealers from Miami to Marianna, this is a cut above all of them. More
I have taken my 2011 Dodge Charger to this service department for maintenance and repairs since I bought it in 2011. The service has always been great. department for maintenance and repairs since I bought it in 2011. The service has always been great. More
Service from Beck CDJR Palatka has always been the best. Prompt and courteous service; very professional, and all work is explained. My 10 years experience with the service department is the reason I purch Prompt and courteous service; very professional, and all work is explained. My 10 years experience with the service department is the reason I purchased our newest vehicle from Beck.! More
They did great work, while I waited. Everyone was more than helpful and more than helpful. Justin Shockley is fantastic to have as a service writter Everyone was more than helpful and more than helpful. Justin Shockley is fantastic to have as a service writter More
The dealership is friendly, on time and have a nice waiting area with coffee and/or bottled water available. The restroom is also clean. waiting area with coffee and/or bottled water available. The restroom is also clean. More
Everyone was very nice who me. They were very helpful on the things that were wrong with my car. Oh my car was finished sooner than expected. They were very helpful on the things that were wrong with my car. Oh my car was finished sooner than expected. More
Parker was amazing helping us out,very thoughtful about what I needed and sent me in the right direction what I needed and sent me in the right direction More