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Beck Chrysler Dodge Jeep RAM - Service Center

Palatka, FL

4.6
288 Reviews

288 Reviews of Beck Chrysler Dodge Jeep RAM - Service Center

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September 17, 2024

This dealership has the best service department I have dealt with. I’ve used service departments at CJDR dealers from Miami to Marianna, this is a cut above all of them. More

by jhiggin190
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Whitmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Demming
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2024

I have taken my 2011 Dodge Charger to this service department for maintenance and repairs since I bought it in 2011. The service has always been great. More

by JOHNPWEEKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Whitmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Demming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
September 15, 2024

Service from Beck CDJR Palatka has always been the best. Prompt and courteous service; very professional, and all work is explained. My 10 years experience with the service department is the reason I purch More

by robert.kershner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Whitmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Demming
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2024

They did great work, while I waited. Everyone was more than helpful and more than helpful. Justin Shockley is fantastic to have as a service writter More

by DUANEFL2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Shockley
September 14, 2024

The dealership is friendly, on time and have a nice waiting area with coffee and/or bottled water available. The restroom is also clean. More

by cathyboyland
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Dowling
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2024

Everyone was very nice who me. They were very helpful on the things that were wrong with my car. Oh my car was finished sooner than expected. More

by sunday32189
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Whitmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Demming
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2024

Parker was amazing helping us out,very thoughtful about what I needed and sent me in the right direction More

by RAVANMOVING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parker Sloan
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2024

Had my truck towed in for a no start issue and a check engine light on, $600 later and 2 days. truck runs but check engine light is still on. You guys are the only ones that have worked on my truck since More

by RMENNARE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Dowling
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2024

As always, the guys are professional, Courteous and go the extra mile. Justin is always a pleasure to deal with. More

by Que
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2024

Every time I come in there is an issue and poor customer service. This time a tech was standing in the booth staring and laughing. Definitely need better training for your employees . More

by rivercityfx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Dowling
1.0
This rating includes all reviews, with more weight given to recent reviews.
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