Beck Chrysler Dodge Jeep RAM - Service Center

The staff and leadership are professional. I received updates and top notch service. Thank you Justin D and Justin S!!! You guys rock!!! I received updates and top notch service. Thank you Justin D and Justin S!!! You guys rock!!! More

Very professional makes sure you understand what's going on does everything they can to help with issues you're having i will be back on does everything they can to help with issues you're having i will be back More

Get a second opinion on any quote. They quoted me almost 6000$ for a repair, where two other places gave me a quote for 1500$ less. And I don’t believe they did their due diligence to They quoted me almost 6000$ for a repair, where two other places gave me a quote for 1500$ less. And I don’t believe they did their due diligence to actually diagnose the issue, they only plugged in their computer and read the same error code that auto zone did, and charged me 150$+tax for diagnostic fee (which they returned hassle free once I found the real problem, so xxxxxxto them for that) but the real kicker, is they called me and asked me NOT to leave a review. I feel like they would have charged me 6k for work that did NOT need to be done, when it was simply a wire harness that I easily saw by looking under the truck, which shows me they didn’t even do that. Again, I give them xxxxxxfor trying to make it right once the error was pointed out to them, but then it was a slap in the face to ask me not to leave a review, so I wonder how many other people they have convinced not to leave an honest review. Be careful using this service department. I’ve bought several vehicles for this dealership and always had good interactions with the sales department, however from this interaction with the service department, it may make me reconsider using the dealership at all. More

Appt at 1100, arrived at 1045 and waited till 1140 before anyone became free to help. That bothers me. anyone became free to help. That bothers me. More

friendly staff, we are pleased with the service but are unhappy with the time it took to get the job approved from Dodge/Jeep. unhappy with the time it took to get the job approved from Dodge/Jeep. More

customer first attitude ,very knowledgeable with my autos service needs and I was able to set a appointment for same say service service needs and I was able to set a appointment for same say service More

Appreciated Dan’s professionalism is handling my situation with my Jeep. Also enjoyed the entertainment in the lounge. situation with my Jeep. Also enjoyed the entertainment in the lounge. More

Very friendly and professional. Contacted us about each vehicle they serviced with concerns and timeliness to completion. Contacted us about each vehicle they serviced with concerns and timeliness to completion. More

I was very hesitant to take my jeep back to the service department. My last vehicle was a jeep grand Cherokee. I took it to them to just have an oil change. They ended up not taking the old seal out which department. My last vehicle was a jeep grand Cherokee. I took it to them to just have an oil change. They ended up not taking the old seal out which caused all the oil to leak out of my vehicle within the matter of one hour. I didn’t notice until I smelt oil and my engine in the vehicle started banging. They came and towed it after I called. They kept it for two weeks and said nothing was wrong with it after I insisted they do a total inspection. When I traded it in at another dealership, they said my engine head was cracked due to being ran without oil. This time using the Service, I had to have my vehicle towed there since it looked like a Christmas tree inside when I tried starting my vehicle and it wouldn’t start. My insurance would only tow it to the nearest dealership which was Beck. They tried charging me $780 for a battery. I was able to talk them down to $680. Totally ridiculous, after I bought my jeep there. Way overpriced and extremely bad. Service!! More

The service I received was good. They showed what the code was and what was needed to correct it. The problem was corrected. They showed what the code was and what was needed to correct it. The problem was corrected. More