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Beck Chrysler Dodge Jeep RAM - Service Center

Palatka, FL

4.6
370 Reviews

370 Reviews of Beck Chrysler Dodge Jeep RAM - Service Center

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February 05, 2025

As always, perfect service experience. Got me in fast and out fast. Justin is the man. More

by PPIKE5696
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Whitmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Demming
Feb 06, 2025 -

Beck Chrysler Dodge Jeep RAM responded

Thanks for the 5-star review! We appreciate your business. Have a great afternoon!

February 01, 2025

Great. Customer Service checking in and greatly appreciated the transportation while vehicle was getting serviced. The Dealership was exceptional often lack More

by jim@packagingalternatives.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan and transportation driver, Nancy Robinson
February 01, 2025

Everyone in the service department was great. It was a pleasurable visit. See you next time More

by jaggirl2686
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Whitmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Demming
January 31, 2025

Easy, quick, friendly, no pressure, sales & service went the "extra mile". I would recommend this dealer to all my friends. I will surely be a repeat customer! More

by lisamarieangela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Pollack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Abate-service writer
Jan 31, 2025 -

Beck Chrysler Dodge Jeep RAM responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our sales and service team. Providing a stress-free and friendly experience is our top priority, and we're glad we could go the extra mile for you. We truly appreciate your recommendation and look forward to serving you again in the future. Enjoy your new vehicle!

January 30, 2025

The service agent tried to upcharge the needed repair inorder to get me to trade in my vehicle. The cost of repairs was four times what was locally available. He proceeded to offer to match any locally w More

by cabbaticchio
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Dan Abate
Jan 30, 2025 -

Beck Chrysler Dodge Jeep RAM responded

We sincerely apologize for your experience at Beck Automotive. It is never our intention to make our customers feel pressured or uncomfortable in any way. Transparency and fairness are core values in our business, and we take your concerns very seriously. We appreciate your feedback and would like the opportunity to address this matter directly. Please reach out to me at (386) 328-0344, ext. 135, so we can discuss your experience further and work toward a resolution. Your trust is important to us, and we hope to earn it back. I hope to hear from you soon.

January 27, 2025

Beck always delivers on sales and service. I will buy my next vehicle from them as well. More

by cwstewart.71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clellan Barnes
January 24, 2025

They took me right away. He listened to what I wanted. It was done quick and did a great job. More

by keng196469
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Whitmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Demming
Jan 27, 2025 -

Beck Chrysler Dodge Jeep RAM responded

Thank you very much for the 5-star review! We appreciate your business. See you next time!

January 24, 2025

So far all of my issues have been recalls. The staff as been very helpful with these issues. More

by noneck02031954
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Demming
Jan 27, 2025 -

Beck Chrysler Dodge Jeep RAM responded

Thanks for taking a moment to provide feedback. We appreciate it and we look forward to seeing you on your next visit!

January 24, 2025

Knowledgeable and proficient about my vehicle. Has tools and programs to thoroughly evaluate the vehicle’s systems. Management totally committed to providing excellent customer service. More

by lallen14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Whitmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Demming
Jan 27, 2025 -

Beck Chrysler Dodge Jeep RAM responded

Thank you for your thoughtful review! We're glad to hear that our team’s knowledge and diagnostic tools met your expectations. Providing excellent customer service is our top priority, and we appreciate your recognition of our commitment. If you ever need anything, we’re here to help. Thanks for your business!

January 21, 2025

I have not had to have my truck serviced yet . ...but price kept changing - something ALWAYS increased price . finding things now that did not see when buying -- like no heated seats -- no red blin More

by mcconihaym
Recommend Dealer
Yes
Employees Worked With
Adam Pollack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carole Mahanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : allison cannon
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