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Beck Chrysler Dodge Jeep RAM - Service Center

Palatka, FL

4.6
402 Reviews

402 Reviews of Beck Chrysler Dodge Jeep RAM - Service Center

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May 19, 2025

Outstanding management & service staff. Well trained and professional. Qualified on Jeep vehicles and offer comprehensive and thorough evaluation of the vehicle’s service requirements. Fai More

by lallen14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Whitmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

Beck Chrysler Dodge Jeep RAM responded

Thank you for the fantastic review! We're so glad to hear that you had a great experience with our management and service team. Providing knowledgeable, thorough, and professional care—especially for Jeep vehicles—is something we take pride in. We truly appreciate your trust in us and are grateful for your kind words about our fair pricing and service quality. Thank you for your business. We look forward to serving you again in the future!

May 18, 2025

It was a great experience. Beck Chrysler Dodge Jeep Ram took good care of me! More

by JUN-WRIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Whitmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Beck Chrysler Dodge Jeep RAM responded

Thank you for the 5-star review! We appreciate your trust in Beck Chrysler. See you next time!

May 18, 2025

Excellent service. I trust their advice. I bought our 2024 at Beck because of the excellent service and relationship I had with the service department. Justin Dowling i More

by robert.kershner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Pollack
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Whitmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Beck Chrysler Dodge Jeep RAM responded

Thank you so much for your kind words and continued trust in us! We're honored that your positive experience with our service department—and especially with Justin Dowling—led you to purchase your 2024 vehicle with us. Justin truly is a valuable part of our team, and we'll be sure to share your feedback with him. We appreciate your loyalty and look forward to serving you for many years to come!

May 17, 2025

The service that I always receive at Beck Chrysler has been top-notch. Would recommend anyone to get their car service there, love dealing with Justin. More

by Quinney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Whitmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Beck Chrysler Dodge Jeep RAM responded

Thank you for the great review! We're thrilled to hear that you've consistently received top-notch service at Beck Chrysler. Justin is a true asset to our team, and we’re glad he’s made your experience a great one. We truly appreciate your recommendation and look forward to serving you again!

May 09, 2025

No no no no no no no nono no no no no no no nono More

by johnsimsgm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Whitmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025

Did not fix problem, tried to sell me 2 MOPAR batteries, said that would fix problem. Nothing wrong with batteries already in vehicle More

by 1ABERG1945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Dowling
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Beck Chrysler Dodge Jeep RAM responded

Thank you for your feedback. We're sorry to hear that your issue wasn’t resolved and that your experience didn’t meet expectations. We never want our customers to feel pressured, and we’d like the opportunity to review what happened and make things right. Please feel free to reach out to us directly at (386) 328-0344, ext. 135, so we can better understand the situation and work toward a solution.

May 02, 2025

This is not my first visit to your Service Department. I am 76 and I find your service to be the best around. I am talking from Florida to Virginia, and to Maine (retired military). The staff is pleasa More

by Walkingtall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parker Sloan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Beck Chrysler Dodge Jeep RAM responded

Thank you so much for your kind and detailed review! We’re truly honored to have earned your trust over multiple visits, and it means a lot coming from someone with your experience and background—thank you for your service. We're thrilled to hear that Scott, Justin, Parker, and the rest of our team continue to provide the level of care and communication you deserve. We'll pass along your suggestions regarding the sweetener and your snack idea. We look forward to seeing you again and continuing to deliver the top-notch service you’ve come to expect.

May 05, 2025 -

Walkingtall responded

You are welcome! The car I brought from Scott Rose, your Salesman, has been great! It took just a short time to learn all the features my vehicle has to offer. I will definitely buy my next car at Becks’.

May 01, 2025

justin always takes care of me , prioritizing my repairs getting me back on the road as quickly as possible More

by SEAGULLCONCRETE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Pollack
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Whitmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Beck Chrysler Dodge Jeep RAM responded

Thank you so much for your kind words! We're glad to hear that Justin has been able to take great care of you and get you back on the road quickly. Your trust means a lot to us, and we're always here when you need us!

April 30, 2025

I love this dealership any type of problem I have I bring my truck in and they get right to looking at it. More

by janetraynor81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John and Ted
May 05, 2025 -

Beck Chrysler Dodge Jeep RAM responded

Hello Jane, Thank you for taking the time to provide feedback. We appreciate the 5-star review and will share it with our Chrysler Team. We'll see you on your next service visit!

April 28, 2025

Service is priority number 1 at Beck. I found that Joe is a great rep for this company as he is the first person you interact with when pulling in your car for service. He's a keeper!!! More

by PADI30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Whitmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe
Apr 29, 2025 -

Beck Chrysler Dodge Jeep RAM responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience at Beck and that Joe made such a positive impression. Providing top-notch service is always our top priority, and it's wonderful to know Joe helped deliver on that promise. We'll be sure to pass along your feedback—he’ll be glad to hear it! We truly appreciate your support and look forward to serving you again.