Beck Chrysler Dodge Jeep RAM - Service Center

Thank you Always pleasant to deal with. Like that they came to pick me up when car was finished. Like that they explain everything they have done. Always pleasant to deal with. Like that they came to pick me up when car was finished. Like that they explain everything they have done. More

Quick,friendly service. I called for a oil change appointment and the appointment was made for the next day.When I arrived,my Dodge was taken in for service and I was in/out I called for a oil change appointment and the appointment was made for the next day.When I arrived,my Dodge was taken in for service and I was in/out within an hour. More

out standing service great customer service great prices ill be a customer for life I also will be bringing my mini van in for service soon also great people great customer service great prices ill be a customer for life I also will be bringing my mini van in for service soon also great people More

wanting to bill under warranty Have a list of small issues with ram truck been saving them to take all in at once no big items small mostly cosmetic. Because I did not purchase veh Have a list of small issues with ram truck been saving them to take all in at once no big items small mostly cosmetic. Because I did not purchase vehicle from them the service writer had to check with quote his (boss) Im assuming the service manager I asked why he stated because I did not buy it from them. I asked why that would make a difference its a Ram under warranty basic warranty I may add. He stated because! Hey then told me since its a laundry list of items they would take care of it but if they where unable to verify the problems there would be a few hours labor for diagnostics! I then stated why would I have to pay to have something diagnosed that you could see and I can show you he said because if they can not verify them they CHARGE! I also need a new rear bumper on my truck not under warranty of course he just laughed. I then asked to speak to the service manager he stated he was in a meeting it escalated from there! I called Chrysler themselves they opened a case on it and of course verified while under basic warranty there is NO deductible or diagnostics fees EVER! They also recommended taking it to another dealership if you have any problems with them I would suggest calling Chrysler quick and simple and friendly here is there phone number. Customer Satisfaction Is Our Number One Priority! Answer ID 24288 | Published 08/21/2014 11:11 AM | Updated 04/27/2016 04:59 PM How does FCA US LLC resolve problems with your vehicle? If you are considering Lemon Law to have your vehicle issue resolved, we want to help. FCA US LLC is committed to ensuring all of our customers have a positive ownership experience from the moment they purchase their vehicle. Your satisfaction is our number one priority and there are a few things to consider before pursuing actions associated with Lemon Laws. If you are having a vehicle or service-related concern, we are here to help you. Please follow the steps below to ensure the quickest resolution. Step 1: Discuss your concern with the Sales Representative or Service Manager at your selling or servicing dealership. Step 2: If your dealership is unable to resolve your concern, contact the FCA US Customer Care Center: Chrysler (800-247-9753) 800-Chrysler More

Happy, Happy, Happy We are about to go on a three to four thousand mile journey, and we are thankful your representative pointed out different items that needed service. We are about to go on a three to four thousand mile journey, and we are thankful your representative pointed out different items that needed service. I feel safe that we have a vehicle that shouldn't break down. I have been dealing with Beck for quite some time now, and have always been satisfies. More

Recall I made an appt. on line to have my 2007 Jeep serviced and a recall performed. Luckily I called prior to the appt. time and found out there was no app I made an appt. on line to have my 2007 Jeep serviced and a recall performed. Luckily I called prior to the appt. time and found out there was no appt. scheduled. Justin did make me an appt. for the same day, and completed the work on time. Why is it Beck Chevy gives you a free car wash with service and Beck Chrysler doesn't? More

Front end and brake service. I have always had a very good experience with the service at Beck. I had a Jeep Wrangler, and now a Ram 2500 diesel truck. I am confident the work is I have always had a very good experience with the service at Beck. I had a Jeep Wrangler, and now a Ram 2500 diesel truck. I am confident the work is done in professional manor, and results show it. I would recommend this dealership for service needed to anyone. More

shuttle I brought my jeep wrangler in for service because my engine light was lit up. The first day there were not any appointments available. I took it bac I brought my jeep wrangler in for service because my engine light was lit up. The first day there were not any appointments available. I took it back in the next day but got no diagnosis until the next day. I requested shuttle service & was promised to receive service which never happened. Also, the diagnosis for my engine light was blamed on the gas cap not being tight enough. I have experienced this so called problem before in the past & diligently make sure that is not an issue. The best part of the experience is that i wasn't charged for the service. I would not continue my service with Beck if I didn't have a life time warranty with jeep. More

Awesome, as usual I have never experienced service like this before!! they always keep there word, never any hidden charges and the timeline is usually spot on. Justi I have never experienced service like this before!! they always keep there word, never any hidden charges and the timeline is usually spot on. Justin is an awesome service writer, he makes time to answer any and all questions and keeps the flow going. I highly recommend them for any services needed and I will most definatly buy my next vehicle from them. More

Warranty issues This dealership has offered outstanding service in repairing my car under warranty. I bought my car from an out of town dealership but that has not ma This dealership has offered outstanding service in repairing my car under warranty. I bought my car from an out of town dealership but that has not made a difference in the service I have received. I highly recommend this dealership and especially the service department. More