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Beck Chrysler Dodge Jeep RAM - Service Center

Palatka, FL

4.6
396 Reviews

396 Reviews of Beck Chrysler Dodge Jeep RAM - Service Center

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April 01, 2024

Excellent service writer experience, he explained the time and labor cost for the work. I gave a four rating instead of a five due to greasy hand prints on my vehicle when I picked it up. The work was More

by MRETHLAKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Demming
Apr 04, 2024 -

Beck Chrysler Dodge Jeep RAM responded

Hello Michael, We apologize for the oversight when your vehicle was delivered back to you after service. This is not the type of customer experience that we consider acceptable. We are, however, glad to hear that overall, your were pleased with your visit. Thanks for allowing us the opportunity. We'll see you next time!

April 01, 2024

They can’t find nothing out they look up your vehicle for recalls and tell you it’s already been fixed every time you have to speak to a manager the short bald guy is a jerk when you ask about picking up you More

by teddytaylor28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
Apr 02, 2024 -

Beck Chrysler Dodge Jeep RAM responded

Hello Teddy, We're sorry to hear that you were disappointed with your visit to our dealership. Someone will be contacting you to better understand the situation and find a resolution. Thank you for reaching out to us.

March 30, 2024

Had an appointment, didn't checkout until an hour later. Overall happy with my service More

by FASTCARLADY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Demming
Apr 01, 2024 -

Beck Chrysler Dodge Jeep RAM responded

Thank you! We hope to see you next time!

March 30, 2024

Easy to get to and service is great and the staff is ready to help in anyway they can More

by EPILEFG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Beck Chrysler Dodge Jeep RAM responded

Thanks for your 5-star review! We appreciate you sharing your experience!

March 29, 2024

I was impressed with the service and care of my truck. They helped me get back on the road. I kept calling to check on my truck and they were more than happy to answer all my concerns. More

by cat130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce
Apr 01, 2024 -

Beck Chrysler Dodge Jeep RAM responded

Hi Cathy, We appreciate your 5-star review and we're happy to know that our team gave you the customer experience you deserve. We'll work very hard to continue to earn your trust. Thank you again.

March 29, 2024

Very much helpful to explaining what they were doing to my vehicle and what they found and telling me it needs to be replaced More

by heineckerm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Whitmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Demming
Mar 29, 2024 -

Beck Chrysler Dodge Jeep RAM responded

Hello Matthew! Thanks for your review. See you on your next service visit!

March 25, 2024

Quick and attentive response to my concern with my vehicle. Please with customer service at the entrance and inside the facility. More

by pcurry2721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Beck Chrysler Dodge Jeep RAM responded

We're happy to hear that you enjoyed your visit to our dealership! Thanks for taking the time to share with us and others.

March 24, 2024

I always use this shop. They are very nice and even the techs are nice to the public and do a great job More

by PALATKABEEFS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Whitmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris,Lee, Ed Demming
Mar 25, 2024 -

Beck Chrysler Dodge Jeep RAM responded

Thank you very much! We appreciate your business!

March 24, 2024

Great Service Department! This was the third dealership my Jeep was sent to to be fixed and the only one whose service department actually listened to my description of the pr More

by pattijohns1
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Beck Chrysler Dodge Jeep RAM responded

Hello Patti, We are happy to welcome you to our dealership! Our clients will always be our first priority. Please know that you can always reach out to our team for any of your vehicle needs on the sales or service side. Thanks for the opportunity be your dealer of choice! We'll do our very best to continue to earn your trust and your business! Have a great afternoon!!

March 24, 2024

In a word. .. Wonderful. This was the best car buying experience I've ever had. More

by thecolorcenter
Recommend Dealer
Yes
Employees Worked With
Scott Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane McBay
Mar 25, 2024 -

Beck Chrysler Dodge Jeep RAM responded

Fantastic!! Our customers really matter to us and hearing your positive comments lets us know that we're doing things the right way! We appreciate the chance we've been given to be your dealer of choice and look forward to being there for you in the future for all of your vehicle needs. Thanks for your business. We'll see you on your first service visit!

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