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Beck Chrysler Dodge Jeep RAM - Service Center

Palatka, FL

4.6
288 Reviews

288 Reviews of Beck Chrysler Dodge Jeep RAM - Service Center

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April 26, 2021

The service department is horrible. My family jeep has been there for 10 days. They put us on hold forever and don't answer any of the questions tell us they are trying to get to it. That what we sent it More

by Owens5425
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin
April 16, 2021

Best dealer I've been to- hands down! Very professional and fast service! I would recommend Beck to anyone either buying a vehicle or having it serviced. More

by Jdix1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Homer Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Fulp, Frank Lowry, Anthony Sargent
December 22, 2020

I have been a customer of Beck since purchasing our 2nd Wrangler in 2014. From the excellent treatment during my purchasing the vehicle to the now 6 years experience with the service department, I am extre More

by robert.kershner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Dowlin
November 11, 2020

Excellent service! Professional, quick and personal. I drive 35 miles one way for service on my car, which is where I purchased the car about 3 months ago. More

by kf4ro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol
October 27, 2018

Great work! The service department did a great job repairing my van and providing transportation for me to and from work. I am grateful and will use them again! More

by DJKINSAUL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Dowling
October 24, 2018

Recall + routine service As usual, staff were friendly, courteous, knowledgable and efficient. We moved to another county late last year, And I now have to drive past anothe More

by Edward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Writer--can't remember her name, Justin--technician
October 23, 2018

Warranty I had dropped my car off due to battery issues, it turned out it was my alternator. Service gave me the price of it and then found out I had a lifetim More

by DAMNIT32495
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin and Erica in the service department.
October 19, 2018

There was no wait.. I was in the area and stopped to ask about recalls and upcoming service. I was taken right in. The waiting area was clean and neat. I was offered b More

by JBGOLONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember the serve managers name, but he remembers mine.
October 19, 2018

Oil change. Added a factory recall repair to this oil change. All is well. The service was fast and friendly. They had ordered the recall part on my previous visi More

by Thor48624
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy
October 18, 2018

Great experience! Trustworthy service! I would not take my Jeep anywhere else to be serviced! You get the overall feel at this dealership that your service satisfactio More

by DWQUINNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Fulp, Lovarnso Walker
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