Beck Chrysler Dodge Jeep RAM - Service Center
Palatka, FL
288 Reviews of Beck Chrysler Dodge Jeep RAM - Service Center
The service department is horrible. My family jeep has been there for 10 days. They put us on hold forever and don't answer any of the questions tell us they are trying to get to it. That what we sent it been there for 10 days. They put us on hold forever and don't answer any of the questions tell us they are trying to get to it. That what we sent it there to get fixed is not the problem. The Communication is awful. You call and hold and get sent from Department to Department until you get to the business office to leave a message. Only to not have that call returned. To top that all off my son lost his job because he couldn't make it to work. More
Best dealer I've been to- hands down! Very professional and fast service! I would recommend Beck to anyone either buying a vehicle or having it serviced. and fast service! I would recommend Beck to anyone either buying a vehicle or having it serviced. More
I have been a customer of Beck since purchasing our 2nd Wrangler in 2014. From the excellent treatment during my purchasing the vehicle to the now 6 years experience with the service department, I am extre Wrangler in 2014. From the excellent treatment during my purchasing the vehicle to the now 6 years experience with the service department, I am extremely satisfied with the dealership. It is the best dealership I have worked with since moving to Florida 20 years ago. I have recommended Beck to a number of people as it was recommended to me in 2014. Extremely professional and courteous personnel. More
Excellent service! Professional, quick and personal. I drive 35 miles one way for service on my car, which is where I purchased the car about 3 months ago. drive 35 miles one way for service on my car, which is where I purchased the car about 3 months ago. More
Great work! The service department did a great job repairing my van and providing transportation for me to and from work. I am grateful and will use them again! The service department did a great job repairing my van and providing transportation for me to and from work. I am grateful and will use them again! More
Recall + routine service As usual, staff were friendly, courteous, knowledgable and efficient. We moved to another county late last year, And I now have to drive past anothe As usual, staff were friendly, courteous, knowledgable and efficient. We moved to another county late last year, And I now have to drive past another Chrysler-Jeep dealership to get from my house to yours (which is about another 25 miles). I don't mind a bit. More
Warranty I had dropped my car off due to battery issues, it turned out it was my alternator. Service gave me the price of it and then found out I had a lifetim I had dropped my car off due to battery issues, it turned out it was my alternator. Service gave me the price of it and then found out I had a lifetime Power train warranty and it was all covered except for my deductible! I was very happy!! Thank you!! More
There was no wait.. I was in the area and stopped to ask about recalls and upcoming service. I was taken right in. The waiting area was clean and neat. I was offered b I was in the area and stopped to ask about recalls and upcoming service. I was taken right in. The waiting area was clean and neat. I was offered bottled water. The was as quoted. Good job. More
Oil change. Added a factory recall repair to this oil change. All is well. The service was fast and friendly. They had ordered the recall part on my previous visi Added a factory recall repair to this oil change. All is well. The service was fast and friendly. They had ordered the recall part on my previous visit so it was a quick fix. More
Great experience! Trustworthy service! I would not take my Jeep anywhere else to be serviced! You get the overall feel at this dealership that your service satisfactio Trustworthy service! I would not take my Jeep anywhere else to be serviced! You get the overall feel at this dealership that your service satisfaction is their upmost priority! More