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Beck Chrysler Dodge Jeep RAM - Service Center

Palatka, FL

4.6
402 Reviews

402 Reviews of Beck Chrysler Dodge Jeep RAM - Service Center

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June 04, 2025

Can’t get no better you call and you have an appointment right away there’s no waiting. They jump on it and get it done in a timely manner. More

by FRILLFRED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Whitmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Beck Chrysler Dodge Jeep RAM responded

Thank you for the awesome review! We're so glad to hear that you had a smooth and efficient experience with us. Our team works hard to provide quick, reliable service, and it's great to know we hit the mark. We appreciate your business and look forward to seeing you next time!

June 02, 2025

Charger me $15 in “shop fees” on an electrical diagnosis that they didn’t use any supplies for. On top of that I brought the jeep in above 1/4 tank. Got it back at below 1/8 with fuel light on. They couldn’ More

by MattS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Dowling
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Beck Chrysler Dodge Jeep RAM responded

Thank you for sharing your experience. We're truly sorry to hear that your recent visit didn’t meet expectations. That’s not the level of service we aim to provide. We understand your concerns regarding the shop fees and fuel level, and we’d like the opportunity to review your visit in more detail. Please contact us directly so we can work toward a resolution and restore your confidence in our service. Your feedback is important, and we appreciate the chance to make things right. I can be reached at (386) 328-0344, ext. 135. I hope to hear from you soon.

June 01, 2025

Justin and Jon were very helpful in getting my van repaired and back to mee More

by jacoframe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Beck Chrysler Dodge Jeep RAM responded

Thank you for the great review! We're glad to hear that Justin and Jon were able to help get your van repaired and back to you quickly. We'll be sure to pass along your kind words to them. We're always here when you need us!

May 29, 2025

Beck Chrysler has taken care of both of our vehicles, and their service is outstanding. They keep you abreast of work being performed as well as notify you of additional services to keep your vehicle running More

by Jcalixte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Whitmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Beck Chrysler Dodge Jeep RAM responded

Thank you so much for the fantastic review! We're honored to care for both of your vehicles and thrilled to hear that you've had such a positive experience with our service team. Keeping you informed and your vehicles running at their best is always our goal. We truly appreciate your support and will definitely keep up the good work!

May 29, 2025

Auto On / Off stopped working. Service found the problem and resolved the issue. Replacement of batteries. More

by robert.kershner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Beck Chrysler Dodge Jeep RAM responded

Hello Robert, Thanks for taking a moment to share your experience at Beck Chrysler with us and our community. We value your business and appreciate your trust in us. We'll see you next time!

May 28, 2025

Excellent service from start to finish! I recently brought my vehicle in for service at BECK CDJR, and I couldn’t be more impressed. From the moment I arrived, the staff was courteous, pro More

by Meagan D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Whitmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Beck Chrysler Dodge Jeep RAM responded

Hello Meagan, Thank you so much for your kind words and thoughtful review! We're thrilled to hear that your experience at BECK CDJR was smooth and stress-free from start to finish. Providing exceptional service and clear communication are top priorities for us, and we're glad Justin Dowling and the rest of our team delivered just that. We're also happy to know the loaner vehicle helped keep your day on track—that’s exactly the kind of convenience we aim to provide. Your recommendation means a lot, and we truly appreciate your trust in us. If there's anything else we can do for you in the future, don’t hesitate to reach out. Safe travels!

May 26, 2025

Great employees great service love the place check Beck out for your next vehicle purchase More

by wmj32131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Whitmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Beck Chrysler Dodge Jeep RAM responded

Thanks so much for taking a moment to share your experience with us and our community. We hope to see you again!

May 25, 2025

Great job, as always! Service department was super! Took great care of me. Everyone should use these guys for service needs! More

by IMAGE00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Whitmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Beck Chrysler Dodge Jeep RAM responded

Thank you so much for the great feedback! We're thrilled to hear that our service team took great care of you — that’s exactly what we aim for every time. Your recommendation means a lot to us, and we truly appreciate your continued support. We look forward to helping you again whenever you need us!

May 20, 2025

Everybody was very friendly professional and helpful . We dealt with Ryan and we couldn't be happier with his service. He went above and beyond. Thank you Ryan More

by Willypride69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Whitmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carole Mahanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parker Sloan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RYAN TIRINO
May 21, 2025 -

Beck Chrysler Dodge Jeep RAM responded

Thank you for taking the time to provide feedback. Ryan will be very happy to hear that you had a great buying experience at Beck Chrysler. Customer service is always our top priority. It's great to know that Ryan delivered on that. We appreciate the opportunity and we welcome you to our Beck Family! We'll see you on your first service visit!

May 20, 2025

Great people to work with. I would recommend them to anyone. Thank you for all your help. More

by kissimmeegal44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parker Sloan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025 -

Beck Chrysler Dodge Jeep RAM responded

Thanks for the 5-star review and the recommendation! We're happy to help in any way we can. We appreciate your business!

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