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Beck Chrysler Dodge Jeep RAM - Service Center

Palatka, FL

4.6
313 Reviews

313 Reviews of Beck Chrysler Dodge Jeep RAM - Service Center

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March 22, 2024

No wait very nice people waiting on you . Help right away .Fix my key batteries without asking .Very nice and clean car dealership. Wish they had a 2023 jeep to buy .thank you More

by misselaineaous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clellan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Beck Chrysler Dodge Jeep RAM responded

Thank you! My name is Carole and I am the Customer Experience Coordinator here at Beck Auto Group. Although we didn't have a 2023 Jeep on the lot at the time of your visit, we have access to many vehicles and I'm sure that a member of our sales team would be happy to assist you. You can call me at (386) 328-8863 and I will see to it that you are placed in good hands! We appreciate your business and will look forward to your next visit!

March 21, 2024

Scheduling for service was made fairly quickly, however, the lack of loaner cars for out of town customers could be improved. Unable to explain what issue was causing the problem with the vehicle. More

by wellsbobby
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2024

I had excellent service and the people where very friendly and they showed their professionalism at their job.i fell that l was taken care of by a well trained team and a very timely manner thanks More

by tillisjeffery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Demming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Beck Chrysler Dodge Jeep RAM responded

Thanks Jeffery! Providing an all around "exceptional" Customer Experience is what we strive to accomplish, first and foremost! Our team appreciates your positive comments and we will continue to work very hard to earn your business. We'll see you next time around. Have an amazing weekend!

March 20, 2024

Work was done timely and efficiently. Did not receive a repair quote for the suggest items that require future service. I would appreciate price quote that will allow me to know when an More

by ANDREWSTROMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Mar 21, 2024 -

Beck Chrysler Dodge Jeep RAM responded

Hello Andrew, Thank you for taking the time to provide feedback regarding your recent service visit. I will follow up with our service department and they will contact you before end of day today. We appreciate your loyalty. Have a great day!

March 18, 2024

Awesome experience and very communicative easy to deal with and kept me up to date on all aspects of project More

by hugheshomeandproperty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Beck Chrysler Dodge Jeep RAM responded

Thank you for your the positive feedback! We appreciate the opportunity to help you maintain your vehicle! We'll see you next time!

March 16, 2024

The Parts Department is always very helpful, they are incredibly skilled and knowledgeable, and if that isn't enough the are quite friendly!! More

by MM3920
Recommend Dealer
Yes
Employees Worked With
Kevin Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwayne Mott
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2024

This place is unbelievable! Great customer service! I came in for an oil change on a Ram 3500 in the process of changing my oil they found a serious problem with the drive train More

by crystalclearimaging
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Team effort
March 15, 2024

Great service deptartment. Had numerous problems with my truck from a previous dealership that they made sure were fixed right. Always friendly great customer service. Very hon More

by stillwell754
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2024

A great dealership, and they always go the extra mile in making sure that you’re satisfied with their service More

by eddiebrown16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Whitmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Demming
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2024

Always deliver more than they promise Service work always done correctly, timely They always offer me alternative transportation More

by 1909kash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Demming
5.0
This rating includes all reviews, with more weight given to recent reviews.
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