Beck Chrysler Dodge Jeep RAM - Service Center
Palatka, FL
288 Reviews of Beck Chrysler Dodge Jeep RAM - Service Center
My wife and I were traveling with our travel trailer when we began to experience an issue with my Ram 1500 rear differential. We contacted the nearest Dodge Dealerships to where we were camping and we were t we began to experience an issue with my Ram 1500 rear differential. We contacted the nearest Dodge Dealerships to where we were camping and we were told that they could accommodate us in ten days. The good folks at Beck Chrysler Dodge Jeep and Ram told us to bring our vehicle in right away and that they would take a look. Not only did they take a look, but corrected the problem and had us back on the road within three day. The courtesy and professionalism that I received was above and beyond what I saw from the other Dealers in the area and from my local Dealer in my home town. They were also kind enough to drive me to and from they campgrounds where we were staying approximately 30 miles each way. Warmest regards, Tom More
Dealer was unable to correct the problem to the radio which was apparently caused by a factory upgrade. The installation of a new radio exhibited the same problem as the original radio. Sirius has been u which was apparently caused by a factory upgrade. The installation of a new radio exhibited the same problem as the original radio. Sirius has been unable to correct the problem and Chrysler has also not been able to correct the problem.. More
Excellent service. Always willing to make things right for our vehicles. They fixed/replaced a mirror that got scuffed in their repair bay without any issues. Always willing to make things right for our vehicles. They fixed/replaced a mirror that got scuffed in their repair bay without any issues. More
Great job, nice people, loved the service, overall would recommend to anyone in need of repairs, very professional recommend to anyone in need of repairs, very professional More
Would be nice to have doughnuts to go with the coffee like some other dealerships we have visited. like some other dealerships we have visited. More
Top notch service experience! Vehicle was picked up from my office and delivered back after service. Vehicle was picked up from my office and delivered back after service. More
the staff was very helpful explaining the situation with my truck and the service manager was great my truck and the service manager was great More
The sevice department is useless. They told me nothing was wrong with the Jeep steering. Then said , one of their employees had the same problem and spent a lot of money trying to fi They told me nothing was wrong with the Jeep steering. Then said , one of their employees had the same problem and spent a lot of money trying to fix it but couldn’t. Why did he spent a lot of money trying to fix it, if nothing was wrong with it. The Jeep is all over the road. It’s dangerous to drive. I’m constantly fighting it , to keep from running off the road. They said I just wasn’t used to the short wheelbase. This is my 3rd Jeep. I’m very used to the wheelbase. My other jeeps didn’t drive like this. I have some friends with jeeps that tried it out and said , their’s didn’t drive like that. Jeep forums are all saying the steering box is loose. This dealership didn’t know what to do , so they said it didn’t have a problem. If all jeeps where like this, they would go out of business. I guess my next step is a lawyer. More
Best experience I've ever had at any dealership. The whole staff at Beck’s is fantastic. The whole staff at Beck’s is fantastic. More
As always, the service department is very responsive and communicative. They were very thorough troubleshooting our issue and the options for correcting it. communicative. They were very thorough troubleshooting our issue and the options for correcting it. More