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Beck Chrysler Dodge Jeep RAM - Service Center

Palatka, FL

4.6
313 Reviews

313 Reviews of Beck Chrysler Dodge Jeep RAM - Service Center

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April 07, 2024

A bit slow for a service appointment, but they were fairly busy that day. That is normal there though. Not sure if it's good service or bad scheduling, or something else. Maybe just the unnecessary com More

by STUCK_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Demming
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Beck Chrysler Dodge Jeep RAM responded

Hello Charles, Thank you for taking the time to post a review. We appreciate your business.

April 07, 2024

Several recalls were performed as quickly as possible. Let us know ahead of time if parts were available More

by francine.esposito2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Whitmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Demming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Beck Chrysler Dodge Jeep RAM responded

Hi Francine! Thank you for your review. We appreciate your business! Have a great afternoon!

April 07, 2024

I came in for a recall on my car it was supposed to take 1 hour and they hadn't even started 5 hours later. But they were very kind and courteous and when they got it in they got it done right away More

by laura55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane McBay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Beck Chrysler Dodge Jeep RAM responded

Hi Laura, We apologize for the inconvenience on your service visit. Thank you for your patience and understanding. Have a wonderful afternoon!

April 06, 2024

They are about customer service and try to let you leave satisfied and your vehicle up to par.. More

by 251KMARTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Beck Chrysler Dodge Jeep RAM responded

Hello Karen! Thank you for the 5-star review! Customer service is our number one goal. Our team appreciates your feedback. Have a wonderful week! We'll see you next time!

April 06, 2024

Justin was a tremendous help during my service appointment. He took the time to explain the service and answered my questions. More

by mcfin10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Shockley
Apr 08, 2024 -

Beck Chrysler Dodge Jeep RAM responded

Hello Laura, We thank you for your 5-star review and for your business! See you on your next visit!

April 02, 2024

Good and quick service, knowledgeable, I was texted messaged when my vehicle was done. Thanks.. More

by zenorz06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Whitmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Demming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Beck Chrysler Dodge Jeep RAM responded

Thank you for the 5-star review! We appreciate your business. We'll see you on your next visit!

April 01, 2024

Great dealership my man Justin Shockley was great and helped me with everything I needed. More

by DAZZO504
Recommend Dealer
Yes
Employees Worked With
Justin Shockley
Apr 01, 2024 -

Beck Chrysler Dodge Jeep RAM responded

Thank you! We appreciate your business! See you next time.

April 01, 2024

Excellent service writer experience, he explained the time and labor cost for the work. I gave a four rating instead of a five due to greasy hand prints on my vehicle when I picked it up. The work was More

by MRETHLAKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Demming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Beck Chrysler Dodge Jeep RAM responded

Hello Michael, We apologize for the oversight when your vehicle was delivered back to you after service. This is not the type of customer experience that we consider acceptable. We are, however, glad to hear that overall, your were pleased with your visit. Thanks for allowing us the opportunity. We'll see you next time!

April 01, 2024

They can’t find nothing out they look up your vehicle for recalls and tell you it’s already been fixed every time you have to speak to a manager the short bald guy is a jerk when you ask about picking up you More

by teddytaylor28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
Apr 02, 2024 -

Beck Chrysler Dodge Jeep RAM responded

Hello Teddy, We're sorry to hear that you were disappointed with your visit to our dealership. Someone will be contacting you to better understand the situation and find a resolution. Thank you for reaching out to us.

March 30, 2024

Had an appointment, didn't checkout until an hour later. Overall happy with my service More

by FASTCARLADY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Demming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Beck Chrysler Dodge Jeep RAM responded

Thank you! We hope to see you next time!

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