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Beck Chrysler Dodge Jeep RAM - Service Center

Palatka, FL

4.6
288 Reviews

288 Reviews of Beck Chrysler Dodge Jeep RAM - Service Center

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March 24, 2024

Great Service Department! This was the third dealership my Jeep was sent to to be fixed and the only one whose service department actually listened to my description of the pr More

by pattijohns1
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Beck Chrysler Dodge Jeep RAM responded

Hello Patti, We are happy to welcome you to our dealership! Our clients will always be our first priority. Please know that you can always reach out to our team for any of your vehicle needs on the sales or service side. Thanks for the opportunity be your dealer of choice! We'll do our very best to continue to earn your trust and your business! Have a great afternoon!!

March 24, 2024

In a word. .. Wonderful. This was the best car buying experience I've ever had. More

by thecolorcenter
Recommend Dealer
Yes
Employees Worked With
Shane McBay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Beck Chrysler Dodge Jeep RAM responded

Fantastic!! Our customers really matter to us and hearing your positive comments lets us know that we're doing things the right way! We appreciate the chance we've been given to be your dealer of choice and look forward to being there for you in the future for all of your vehicle needs. Thanks for your business. We'll see you on your first service visit!

March 23, 2024

They were great and very professional. Would purchase another vehicle form them again in the future More

by Kurt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
PJ Knipp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane McBay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Pollack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Beck Chrysler Dodge Jeep RAM responded

Thanks Kurt! We appreciate you taking the time to share your experience with us and others. Have a wonderful afternoon!

March 23, 2024

Great customer service! The entire service group does great and reliable work. Thank you! A More

by korey.brown15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Beck Chrysler Dodge Jeep RAM responded

Hi Korey, Thanks for your review. Our team's most important job is taking great care of our clients! We'll look forward to seeing you on your next visit!

March 22, 2024

Excellent service very professional, friendly staff… fair prices… will return for future service..thank you More

by bjack154
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Whitmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Demming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Beck Chrysler Dodge Jeep RAM responded

Awesome!! Thanks so much for sharing your recent experience with us. Our team is committed to building relationships based on trust. Providing the best customer service is a key component of that foundation. We value your business and are eager to continue to earn it. Have a fantastic weekend! We'll see you next time!!

March 22, 2024

No wait very nice people waiting on you . Help right away .Fix my key batteries without asking .Very nice and clean car dealership. Wish they had a 2023 jeep to buy .thank you More

by misselaineaous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clellan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Beck Chrysler Dodge Jeep RAM responded

Thank you! My name is Carole and I am the Customer Experience Coordinator here at Beck Auto Group. Although we didn't have a 2023 Jeep on the lot at the time of your visit, we have access to many vehicles and I'm sure that a member of our sales team would be happy to assist you. You can call me at (386) 328-8863 and I will see to it that you are placed in good hands! We appreciate your business and will look forward to your next visit!

March 21, 2024

I had excellent service and the people where very friendly and they showed their professionalism at their job.i fell that l was taken care of by a well trained team and a very timely manner thanks More

by tillisjeffery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Demming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Beck Chrysler Dodge Jeep RAM responded

Thanks Jeffery! Providing an all around "exceptional" Customer Experience is what we strive to accomplish, first and foremost! Our team appreciates your positive comments and we will continue to work very hard to earn your business. We'll see you next time around. Have an amazing weekend!

March 21, 2024

Scheduling for service was made fairly quickly, however, the lack of loaner cars for out of town customers could be improved. Unable to explain what issue was causing the problem with the vehicle. More

by wellsbobby
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2024

Work was done timely and efficiently. Did not receive a repair quote for the suggest items that require future service. I would appreciate price quote that will allow me to know when an More

by ANDREWSTROMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Mar 21, 2024 -

Beck Chrysler Dodge Jeep RAM responded

Hello Andrew, Thank you for taking the time to provide feedback regarding your recent service visit. I will follow up with our service department and they will contact you before end of day today. We appreciate your loyalty. Have a great day!

March 18, 2024

Awesome experience and very communicative easy to deal with and kept me up to date on all aspects of project More

by hugheshomeandproperty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Beck Chrysler Dodge Jeep RAM responded

Thank you for your the positive feedback! We appreciate the opportunity to help you maintain your vehicle! We'll see you next time!

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