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Beck Chrysler Dodge Jeep RAM - Service Center

Palatka, FL

4.6
288 Reviews

288 Reviews of Beck Chrysler Dodge Jeep RAM - Service Center

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April 02, 2024

Good and quick service, knowledgeable, I was texted messaged when my vehicle was done. Thanks.. More

by zenorz06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Whitmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Demming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Beck Chrysler Dodge Jeep RAM responded

Thank you for the 5-star review! We appreciate your business. We'll see you on your next visit!

April 01, 2024

Great dealership my man Justin Shockley was great and helped me with everything I needed. More

by DAZZO504
Recommend Dealer
Yes
Employees Worked With
Justin Shockley
Apr 01, 2024 -

Beck Chrysler Dodge Jeep RAM responded

Thank you! We appreciate your business! See you next time.

April 01, 2024

They can’t find nothing out they look up your vehicle for recalls and tell you it’s already been fixed every time you have to speak to a manager the short bald guy is a jerk when you ask about picking up you More

by teddytaylor28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
Apr 02, 2024 -

Beck Chrysler Dodge Jeep RAM responded

Hello Teddy, We're sorry to hear that you were disappointed with your visit to our dealership. Someone will be contacting you to better understand the situation and find a resolution. Thank you for reaching out to us.

April 01, 2024

Excellent service writer experience, he explained the time and labor cost for the work. I gave a four rating instead of a five due to greasy hand prints on my vehicle when I picked it up. The work was More

by MRETHLAKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Demming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Beck Chrysler Dodge Jeep RAM responded

Hello Michael, We apologize for the oversight when your vehicle was delivered back to you after service. This is not the type of customer experience that we consider acceptable. We are, however, glad to hear that overall, your were pleased with your visit. Thanks for allowing us the opportunity. We'll see you next time!

March 30, 2024

Had an appointment, didn't checkout until an hour later. Overall happy with my service More

by FASTCARLADY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Demming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Beck Chrysler Dodge Jeep RAM responded

Thank you! We hope to see you next time!

March 30, 2024

Easy to get to and service is great and the staff is ready to help in anyway they can More

by EPILEFG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Beck Chrysler Dodge Jeep RAM responded

Thanks for your 5-star review! We appreciate you sharing your experience!

March 29, 2024

Very much helpful to explaining what they were doing to my vehicle and what they found and telling me it needs to be replaced More

by heineckerm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Whitmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Demming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Beck Chrysler Dodge Jeep RAM responded

Hello Matthew! Thanks for your review. See you on your next service visit!

March 29, 2024

I was impressed with the service and care of my truck. They helped me get back on the road. I kept calling to check on my truck and they were more than happy to answer all my concerns. More

by cat130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce
Apr 01, 2024 -

Beck Chrysler Dodge Jeep RAM responded

Hi Cathy, We appreciate your 5-star review and we're happy to know that our team gave you the customer experience you deserve. We'll work very hard to continue to earn your trust. Thank you again.

March 25, 2024

Quick and attentive response to my concern with my vehicle. Please with customer service at the entrance and inside the facility. More

by pcurry2721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Beck Chrysler Dodge Jeep RAM responded

We're happy to hear that you enjoyed your visit to our dealership! Thanks for taking the time to share with us and others.

March 24, 2024

I always use this shop. They are very nice and even the techs are nice to the public and do a great job More

by PALATKABEEFS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Whitmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Demming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris,Lee
Mar 25, 2024 -

Beck Chrysler Dodge Jeep RAM responded

Thank you very much! We appreciate your business!

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