Beck Chrysler Dodge Jeep RAM - Service Center
Palatka, FL
288 Reviews of Beck Chrysler Dodge Jeep RAM - Service Center
dealer installed recalled parts and charged me $5700 but should be free based on VIP summary report that was left in my vehicle. I will be filing BBB and consumer reports and try to recoup labor that shoul should be free based on VIP summary report that was left in my vehicle. I will be filing BBB and consumer reports and try to recoup labor that should have never been charged. I took vehicle to dealer first stating possible recall and was told my vehicle wouldn't qualify and would cost 10-13k. VIP summary report states the serial numbers of transfer case unit in recall that were in my jeep. Summary report states I should not have been charged labor fees. More
Great customer service. It was easy to call in and obtain an appointment for service. It was easy to call in and obtain an appointment for service. More
Great people Great Service Thanks for getting me in and out in a timely manner. and out in a timely manner. More
Excellent work and a Great experience, I feel very confident in the team at Beck Dodge! The service team is awesome! confident in the team at Beck Dodge! The service team is awesome! More
Always excellent service! They make it very convenient to get my car serviced there. I will continue to take my care exclusively to them! They make it very convenient to get my car serviced there. I will continue to take my care exclusively to them! More
I came in for a recall on my car it was supposed to take 1 hour and they hadn't even started 5 hours later. But they were very kind and courteous and when they got it in they got it done right away 1 hour and they hadn't even started 5 hours later. But they were very kind and courteous and when they got it in they got it done right away More
A bit slow for a service appointment, but they were fairly busy that day. That is normal there though. Not sure if it's good service or bad scheduling, or something else. Maybe just the unnecessary com fairly busy that day. That is normal there though. Not sure if it's good service or bad scheduling, or something else. Maybe just the unnecessary complexity of modern vehicles. Service is friendly, clean waiting areas. More
Several recalls were performed as quickly as possible. Let us know ahead of time if parts were available Let us know ahead of time if parts were available More
They are about customer service and try to let you leave satisfied and your vehicle up to par.. satisfied and your vehicle up to par.. More