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Beck Chrysler Dodge Jeep RAM - Service Center

Palatka, FL

4.6
288 Reviews

288 Reviews of Beck Chrysler Dodge Jeep RAM - Service Center

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April 17, 2024

dealer installed recalled parts and charged me $5700 but should be free based on VIP summary report that was left in my vehicle. I will be filing BBB and consumer reports and try to recoup labor that shoul More

by rick.rivera09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Dowling
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Beck Chrysler Dodge Jeep RAM responded

Hello Mr. Rivera, Thank you for your email response. After discussing this matter with my Assistant Service Manager, Justin Dowling, I encourage you to contact him to further address your concerns. He can be reached at (386) 328-8863 or via email at justindowling@beckchrysler.com

April 14, 2024

Great customer service. It was easy to call in and obtain an appointment for service. More

by thedaytonz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Demming
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2024

Great people Great Service Thanks for getting me in and out in a timely manner. More

by fwhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane McBay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clellan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwayne Mott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carole Mahanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Beck Chrysler Dodge Jeep RAM responded

Thank your for the 5-star review!

April 10, 2024

Excellent work and a Great experience, I feel very confident in the team at Beck Dodge! The service team is awesome! More

by BERSERKER191977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Whitmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwayne Mott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Beck Chrysler Dodge Jeep RAM responded

Hi Eric! Thanks for your 5-star Review! We'll see you on your next service visit!

April 10, 2024

Always excellent service! They make it very convenient to get my car serviced there. I will continue to take my care exclusively to them! More

by CULLAMAN89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Moore in service
Apr 11, 2024 -

Beck Chrysler Dodge Jeep RAM responded

Hello Amanda! Thank you for the 5-star review! We appreciate your loyalty!

April 07, 2024

I came in for a recall on my car it was supposed to take 1 hour and they hadn't even started 5 hours later. But they were very kind and courteous and when they got it in they got it done right away More

by laura55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane McBay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Beck Chrysler Dodge Jeep RAM responded

Hi Laura, We apologize for the inconvenience on your service visit. Thank you for your patience and understanding. Have a wonderful afternoon!

April 07, 2024

A bit slow for a service appointment, but they were fairly busy that day. That is normal there though. Not sure if it's good service or bad scheduling, or something else. Maybe just the unnecessary com More

by STUCK_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Demming
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Beck Chrysler Dodge Jeep RAM responded

Hello Charles, Thank you for taking the time to post a review. We appreciate your business.

April 07, 2024

Several recalls were performed as quickly as possible. Let us know ahead of time if parts were available More

by francine.esposito2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Whitmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Demming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Beck Chrysler Dodge Jeep RAM responded

Hi Francine! Thank you for your review. We appreciate your business! Have a great afternoon!

April 06, 2024

They are about customer service and try to let you leave satisfied and your vehicle up to par.. More

by 251KMARTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Beck Chrysler Dodge Jeep RAM responded

Hello Karen! Thank you for the 5-star review! Customer service is our number one goal. Our team appreciates your feedback. Have a wonderful week! We'll see you next time!

April 06, 2024

Justin was a tremendous help during my service appointment. He took the time to explain the service and answered my questions. More

by mcfin10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Shockley
Apr 08, 2024 -

Beck Chrysler Dodge Jeep RAM responded

Hello Laura, We thank you for your 5-star review and for your business! See you on your next visit!

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