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Beck Chrysler Dodge Jeep RAM - Service Center

Palatka, FL

4.6
369 Reviews
Call Service Center (386) 666-3576

369 Reviews of Beck Chrysler Dodge Jeep RAM - Service Center

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April 14, 2025

My vehicle was not repaired due to the part being the wrong one sent for my vehicle. Part has to be reordered and repair rescheduled. More

by ANDREWSTROMAN
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Whitmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2025 -

Beck Chrysler Dodge Jeep RAM responded

Thank you for sharing your experience, and we truly apologize for the inconvenience caused by the wrong part being sent for your vehicle. We understand how frustrating delays like this can be, and we’re working to get the correct part in and your repair rescheduled as quickly as possible. We’ll contact you to schedule your repair as soon as the part comes in. Thank you for your patience.

April 11, 2025

Always friendly and looks after the best interests of the customer. They always come up and speak to you More

by PHILLIPJOHNS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Whitmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2025 -

Beck Chrysler Dodge Jeep RAM responded

Thank you so much for the kind words! We're thrilled to hear that our team consistently makes you feel welcome and prioritized. Taking care of our customers and building those personal connections is what we’re all about. We truly appreciate your support and look forward to seeing you again soon!

April 10, 2025

My experience buy truck was great Allison keep in touch and helps a lot. I often touch base with her because service is hard to catch. My last visit was good as service guy came out and resolved some servi More

by NWEEKS68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison
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Apr 15, 2025 -

Beck Chrysler Dodge Jeep RAM responded

Thank you for your feedback and for choosing us for your truck purchase! We're thrilled to hear that Allison has been a great support and continues to stay in touch—she’s truly dedicated to helping our customers. We’re also glad your recent service visit helped resolve some issues and got you back on track. That said, we sincerely apologize for the ongoing issue with your truck not shutting off and the challenges you've faced with scheduling. Your experience matters to us, and we’re committed to improving in these areas. Please feel free to reach out to us directly at (386) 328-0344, ext. 135, so we can help move things toward a complete resolution. Thanks again for your patience and for being part of our Beck family!

April 09, 2025

Beck CJD has the best service department I have dealt with since I have been driving Ram trucks, (approximately 24 years). More

by jhiggin190
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Whitmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2025 -

Beck Chrysler Dodge Jeep RAM responded

Thank you so much for the awesome feedback! That means a lot—especially coming from someone who's been driving Ram trucks for over two decades. We’re glad to hear that our service team made such a great impression. We’ll keep working hard to keep that standard high for you!

April 08, 2025

The service is great just be more informative about the oil packages you sell and that they expire More

by hunter_kristie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Whitmer
2.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2025 -

Beck Chrysler Dodge Jeep RAM responded

Hello Kristie, Thank you for your feedback. We'll remind our team to always include the expiration date when offering our oil change packages. Thanks for choosing Beck Chrysler! We'll see you next time.

April 08, 2025

Made arrangements and the wrong part was ordered. This is after it was brought back because I wasn’t called initially and picked the car up! More

by MCNEILL.AERON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Whitmer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dowling
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2025 -

Beck Chrysler Dodge Jeep RAM responded

We sincerely apologize for the inconvenience you've experienced. It’s clear we fell short in our communication, and we truly regret the frustration this caused. Your feedback is important, and we're taking it seriously to ensure this doesn’t happen again. Thank you for bringing this to our attention.

April 03, 2025

Everyone here was polite, professional, and respectful. They always took the time to answer any questions I had! More

by ALICE.RAINE.RMT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Whitmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2025 -

Beck Chrysler Dodge Jeep RAM responded

Thanks Alice! Your feedback is very important to us and we're happy to hear that our Chrysler Service team took good care of you. We'll look forward to seeing you on your next visit.

March 31, 2025

The service was fantastic as it always is. The service team always takes great care of my vehicle and myself every time I go in. I highly recommend the service team at Beck Chrysler More

by CLELLAN.B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Whitmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2025 -

Beck Chrysler Dodge Jeep RAM responded

Hello Clellan, We appreciate your 5-star review. Thanks for being a Beck customer! See you next time!

March 30, 2025

Always have great service when I go to the dealership,very knowledgeable and Curtis is when I go More

by CKN412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Whitmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Mott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2025 -

Beck Chrysler Dodge Jeep RAM responded

Thank you! We appreciate your business.

March 29, 2025

You get great service, reasonable price and friendly. I pay for two, it makes it cheaper More

by TRGREEN9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Whitmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dowling
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
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