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Beck Chrysler Dodge Jeep RAM - Service Center

Palatka, FL

4.6
330 Reviews

330 Reviews of Beck Chrysler Dodge Jeep RAM - Service Center

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January 27, 2025

Beck always delivers on sales and service. I will buy my next vehicle from them as well. More

by cwstewart.71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clellan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2025

They took me right away. He listened to what I wanted. It was done quick and did a great job. More

by keng196469
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Whitmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Demming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Beck Chrysler Dodge Jeep RAM responded

Thank you very much for the 5-star review! We appreciate your business. See you next time!

January 24, 2025

So far all of my issues have been recalls. The staff as been very helpful with these issues. More

by noneck02031954
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Demming
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Beck Chrysler Dodge Jeep RAM responded

Thanks for taking a moment to provide feedback. We appreciate it and we look forward to seeing you on your next visit!

January 24, 2025

Knowledgeable and proficient about my vehicle. Has tools and programs to thoroughly evaluate the vehicle’s systems. Management totally committed to providing excellent customer service. More

by lallen14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Whitmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Demming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Beck Chrysler Dodge Jeep RAM responded

Thank you for your thoughtful review! We're glad to hear that our team’s knowledge and diagnostic tools met your expectations. Providing excellent customer service is our top priority, and we appreciate your recognition of our commitment. If you ever need anything, we’re here to help. Thanks for your business!

January 21, 2025

Lounge needs improvement specially when waiting more than 6 hours. wifi was spotty and slow More

by wmourino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Whitmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Demming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Beck Chrysler Dodge Jeep RAM responded

Thank you for your feedback! We’re sorry to hear that your experience in our lounge didn’t meet expectations. We understand how important a comfortable and well-equipped space is, especially during long waits. Your comments about the lounge and Wi-Fi are valuable, and we’ll work on making improvements to enhance the experience for our customers. Thank you for bringing this to our attention!

January 21, 2025

I have not had to have my truck serviced yet . ...but price kept changing - something ALWAYS increased price . finding things now that did not see when buying -- like no heated seats -- no red blin More

by mcconihaym
Recommend Dealer
Yes
Employees Worked With
Adam Pollack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carole Mahanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : allison cannon
January 20, 2025

Justin is great. Dan is very good. I suggest you have a person take cars out for washing and bring them back - ready to go. A five star rating requires that. More

by bslobo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Beck Chrysler Dodge Jeep RAM responded

Thank you for your feedback and for recognizing Justin and Dan! We're glad to hear you had a great experience with them. We appreciate your suggestion and will take it into consideration as we strive to provide a five-star experience for all our customers. Your input helps us improve, and we hope to exceed your expectations on your next visit!

January 20, 2025

Great customer service. Service was done in a timely manner and all issues were addressed and repaired. We would highly recommend this dealership. More

by JGW421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwayne Mott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Beck Chrysler Dodge Jeep RAM responded

Thank you for your kind words! We're so glad to hear that you had a great experience and that our team was able to address all your vehicle's needs in a timely manner. Your recommendation means a lot to us! We look forward to serving you again in the future.

January 18, 2025

Received good service because of the commitment to ensure that our vehicle is working correctly and safely More

by ANDREWSTROMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Whitmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Beck Chrysler Dodge Jeep RAM responded

Thank you for your kind words! Ensuring your vehicle is working correctly and safely is always our top priority. We're glad you had a great service experience, and we appreciate your trust in us. If you ever need anything, we're here to help!

January 17, 2025

Easy to work with, Friendly service, Dealership was really good an looking at the issue and explaining how long it would take. More

by e2gibson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
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