Beck Chrysler Dodge Jeep RAM

Deceptive Dealer Practices After speaking to the internet sales manager, I was given a black and white, documented response to my 15' SRT's trade-in value and overall increase t After speaking to the internet sales manager, I was given a black and white, documented response to my 15' SRT's trade-in value and overall increase to my current loan ($3,180.53 to be exact). I mentioned $3,000 over my current loan, numerous times to the sales manager over our multiple methods of discussions, and he readily assured me each and every time of that financial figure. So, I took off work and drove well over 50 miles yesterday to Beck Dodge to purchase a beautiful 14' Ram Power Wagon; as I was under the impression like most they were an upstanding dealership and the sales department was honest. When it came down to the final numbers however, I was then given an out the door price.. With an additional $5,000 added (now nearly $8,000 over my current loan), with no competent explanation how they provided the previous out the door price 'down to the penny' (other than 'hook-line-sinker' sales tactics to get me into the dealer with false information). When I declined, he then stated how they have quite a few other Rams on the lot for sale. He was speaking as if I had lost $250 in salary and driven 50 miles, to trade-in my 15' SRT for simply 'any' Ram truck; but anything to make a sale, right?! I can picture multitudes of buyers falling for this horrifically deceptive sales tactic, as it's difficult for most to say 'no' and simply walk away; it was even difficult for me at that time. You just don't treat people like that and expect a positive review, especially to a fellow Veteran with his spouse sitting in her military uniform beside him (Yes, she also had taken off work to meet me there, as well as my father, a retired Veteran with 33 years of service). There was a time when a mans word and firm handshake meant something, obviously those times are long past at Beck Dodge. Hopefully this helps someone else before they make the same mistake I did, trusting Beck Dodge of Palatka. More

shuttle I brought my jeep wrangler in for service because my engine light was lit up. The first day there were not any appointments available. I took it bac I brought my jeep wrangler in for service because my engine light was lit up. The first day there were not any appointments available. I took it back in the next day but got no diagnosis until the next day. I requested shuttle service & was promised to receive service which never happened. Also, the diagnosis for my engine light was blamed on the gas cap not being tight enough. I have experienced this so called problem before in the past & diligently make sure that is not an issue. The best part of the experience is that i wasn't charged for the service. I would not continue my service with Beck if I didn't have a life time warranty with jeep. More

Awesome, as usual I have never experienced service like this before!! they always keep there word, never any hidden charges and the timeline is usually spot on. Justi I have never experienced service like this before!! they always keep there word, never any hidden charges and the timeline is usually spot on. Justin is an awesome service writer, he makes time to answer any and all questions and keeps the flow going. I highly recommend them for any services needed and I will most definatly buy my next vehicle from them. More

Warranty issues This dealership has offered outstanding service in repairing my car under warranty. I bought my car from an out of town dealership but that has not ma This dealership has offered outstanding service in repairing my car under warranty. I bought my car from an out of town dealership but that has not made a difference in the service I have received. I highly recommend this dealership and especially the service department. More

A-1 Dealership We have purchased quite a few vehicles from Beck. It's always a pleasant experience. They are fair and work with you on all details. We have purchased quite a few vehicles from Beck. It's always a pleasant experience. They are fair and work with you on all details. More

Service I was in for an oil change I was in and out in less than 1 hour I was even offered a great deal on a 2015 1500 Ram Ecodiesel I can not say enough a I was in for an oil change I was in and out in less than 1 hour I was even offered a great deal on a 2015 1500 Ram Ecodiesel I can not say enough about the extra effort the sales department went in order to do a deal with me. More

Always great service by open and honest people! I have had my 2006 Ram 3500 since new and it works like a new truck, because I let the experts at Beck care for my truck maintenance. They do excelle I have had my 2006 Ram 3500 since new and it works like a new truck, because I let the experts at Beck care for my truck maintenance. They do excellent work and they treat you great in letting you know the needs of your vehicle and explaining options available to you. I can't say anything but positive things about how I have always been treated by the whole staff at Beck Dodge. I wish them all the best. Gratefully, Hank Hannah More

We came from out of town to buy from Beck When a local dealership was giving me the runaround, we made the trip to Beck Chrysler Jeep in Palatka. Smokey Lowry went above and beyond to find the When a local dealership was giving me the runaround, we made the trip to Beck Chrysler Jeep in Palatka. Smokey Lowry went above and beyond to find the Jeep of my dreams with the features I wanted, including the color. These folks are honest and really do care about their customers. They have made a customer for life. More

Wonderful people and service We always know our vehicles are in good hands at Beck Chrysler. ..They go way beyond what is necessary to keep our vehicles running well and us safe.. We always know our vehicles are in good hands at Beck Chrysler. ..They go way beyond what is necessary to keep our vehicles running well and us safe... More

Excellent Buying Experience! I normally go out of town to purchase a vehicle because I have gotten better deals. However, decided to stop at Beck Chrysler, Jeep, Dodge first. I normally go out of town to purchase a vehicle because I have gotten better deals. However, decided to stop at Beck Chrysler, Jeep, Dodge first. Mark Kirby was my salesperson, who listened to my wants and needs. Never tried to push a vehicle that I was not interested in and came back with (3) options for the one I was interested in. That day we could not come to a deal, as payments were higher than I wanted. I received a call mid morning the next day with a GREAT offer on the 2014 Dodge Charger RT Max I walked in, financing was in place by Mike Flanders at an EXCELLENT rate...and we completed the deal within an hour and I was driving out a happy camper. I would highly recommend stopping in at this local dealership to give them a try before going out of town. I was more than pleasantly surprised. Their vehicle prep department is MORE than lacking however....I cant help but wonder why when they washed my car it still had cobwebs all over the front of the grill and dirt steaks everywhere. Someone needs to check their work a little more carefully! More