Beck Chrysler Dodge Jeep RAM
Palatka, FL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Having to wait for a battery for a new vehicle is/was disappointing to learn when we got to the dealership. Also, when driving home, once we got above 60 mph, there is vibration in the front and it pull disappointing to learn when we got to the dealership. Also, when driving home, once we got above 60 mph, there is vibration in the front and it pulls hard to the left. We will be taking it to a dealership down here where we live. More
Service was good. However, their pricing policies seem to be out of line with ALL other service centers I know of. They charge a $150.00 diagnostic fee but they don't However, their pricing policies seem to be out of line with ALL other service centers I know of. They charge a $150.00 diagnostic fee but they don't apply that to the cost of the repair. In effect, I ended up paying $270.00 for labor to install two batteries. I will never use them again and will warn everyone I know about this practice. More
Wonderful service from Scott to the accounting guy to the receptionist. Everyone was very helpful and accommodating! A very positive experience. receptionist. Everyone was very helpful and accommodating! A very positive experience. More
Super experience. Friendly staff and knowledgeable service personnel. Service staff provided a ride home and picked me up when my vehicle was ready. Awesome experience Friendly staff and knowledgeable service personnel. Service staff provided a ride home and picked me up when my vehicle was ready. Awesome experience. More
I wasn’t impressed with the manager, John. He was abrasive, rude, and non-communicative. I’ve been servicing my vehicles at Beck Nissan and Beck Chrysler Dodge since 2010. I’ve never been trea He was abrasive, rude, and non-communicative. I’ve been servicing my vehicles at Beck Nissan and Beck Chrysler Dodge since 2010. I’ve never been treated this way. I asked to be contacted about what happened and I wasn’t. This really makes me lose faith in keeping my business within my small town that I love. More
Scheduled appointment for 9:00am for a simple tire balance and rotation. Got there and checked in around 8:50. Service department was very nice. I sat in the waiting area for about 30 minutes. Service balance and rotation. Got there and checked in around 8:50. Service department was very nice. I sat in the waiting area for about 30 minutes. Service guy came in and asked what was the reason for the tire balance and rotation which they hadnt even started yet. He had told me they were going to get it in shortly. Mind you this was a simple tire balance and rotation. There were several cars that checked in after I did and there cars were already in the garage being worked on. I waited about another 45 minutes, walked outside and my vehicle was still sitting were I had left it. The service guy told me they only had one tire machine and it was being used so mine was next. My vehicle did not go into the garage until 11:00. It was done in about 30 minutes. This is very unacceptable. If you were so busy for it to take 2 and a half hours for a simple tire balance and rotation then why schedule appointments. Just bring them in first come first serve. Probably will not return nor will I recommend others to the service department More
Excellent experience! Jon took a complicated situation and made it painless for me. Also, everyone I came in contact with treated me like they had know me for years. Ve Jon took a complicated situation and made it painless for me. Also, everyone I came in contact with treated me like they had know me for years. Very pleasant! More
Adam was great! He was professional but not uptight, he didn't push me into something wasn't sure of, he was knowledgeable. He was able to get me into my dream Jeep! He was professional but not uptight, he didn't push me into something wasn't sure of, he was knowledgeable. He was able to get me into my dream Jeep! More
polite & courteous staff with low pressure sales techniques , appreciated that so the experience wasn't too bad techniques , appreciated that so the experience wasn't too bad More