Beaverton Nissan

This was without any doubt the best car buying experience I have ever had. I felt like I was in the twilight zone and it wasn't really real, but in fact it was! Ronnie and I immediately clicked, I told him I have ever had. I felt like I was in the twilight zone and it wasn't really real, but in fact it was! Ronnie and I immediately clicked, I told him my rediculous terms and set him to task on finding me a deal for a very specific car. He called me that night to let me know he was working on it and not to give up, he said he would call the next day when he had more information. He didn't call! I decided to just let it marinade and I would call him if I didn't hear from him the next day. What do you know, Ronnie called and asked me to come down to the lot, he was about finished on the deal that met my rediculous terms. I was in and still am in shock really. The people at Beaverton Nissan worked together and fought for me and got me my dream car. For that I am so grateful and thankful. Every single person I came in contact with went out of their way to make me feel like a close friend and not in a phoney way either, it was sincere. As long as I live in the area, I will not buy another car from another dealer. Beaverton Nissan has earned my business for life! Oh, My awesome salesman friend from Beaverton Nissan - Ronnie Robinson - just called me while I was writing this review to thank me again for giving them the opportunity to make me happy. Can you believe that? More

My wife and I were recently in the market for a new SUV. We had been debating and shopping between the 2013 Nissan Pathfinder and the Toyota 4-Runner and Honda Pilot. I was pleased with all three vehicles b We had been debating and shopping between the 2013 Nissan Pathfinder and the Toyota 4-Runner and Honda Pilot. I was pleased with all three vehicles but there were many differences that the Pathfinder offered that made it the right vehicle for myself and family. After deciding on what vehicle we wanted the we decided to contact a coupe Nissan dealerships in our area to see whom could offer us the best deal. Long story short Beaverton Nissan offered us an online price quote that was very fair and we decided to go visit them first. We worked with James Reardon who was very informative about the product and kept it light and fun and we really appreciated how he worked with us. After making the purchase we waited to go back and sign our paper work in the always "dreaded" finance office. We were happily surprised when the Finance Manager whose name was Jake Jones came back to the salesman's office and visited with us for a while before we even walked back to his office to do the paperwork. It was a VERY nice change and made the process much more comfortable than our previous experiences. He made us feel like family before we even entered his office. Jake explained all the paperwork to us and was very patient when it came to our decision making on extended warranties and paint protections, etc... I must admit I am already very happy I did have the Pathfinder treated with the NWPP paint and interior sealants that he offered us, as my 6 year old spilled her juice in the carpet within the first week of owning it, oooopps... The stain came RIGHT OUT!!! It is some good stuff! Overall this was the best experience we have had buying a vehicle EVER! Thanks again also to Jake Jones and James Reardon, you both went above and beyond to make this a great decision to do business with your company. We will definately see you again in the future and reccomend you to ANY person looking for a car. Now enough time online and its time to get back in my new Pathfinder and PLAAAAYYY! More

I bought a used Honda Element, drove car home after dark and noticed dash lights very low, showed sales manager next day... and then dash lights went out so couldnt see any gages... tried to call and speak and noticed dash lights very low, showed sales manager next day... and then dash lights went out so couldnt see any gages... tried to call and speak with sales person, sales manager, and general manger for DAYS to talk to someone about it, no response, finally got ahold of general manager and took my car to dealership after dark so he could see problem.. he tried to tell me i bought a used car and my problem... but i told him the problem was noticed the night i drove it home and i notified of problem right away and should be dealt with by them... after MANY PHONES CALLS and HORRIBLE CUSTOMER SERVICE my car was fianlly repaired but i had to pay half the bill.. and when i went to pick up my car the ther was NO APPOLOGIES by any of the staff including the general manager Patrick for any of the trouble and HORRIBLE customer service i had to endure... i would NOT recommend this dealership to Anyone !!!!!!! More

James was a great guy to work with he made the buying experience as painless as possible. I would not hesitate to buy from him again or recommend him to anyone. :) experience as painless as possible. I would not hesitate to buy from him again or recommend him to anyone. :) More

When I first bought my car- Rouge 2012, everything looked great. Later on, I found that the bumper of the car is so fragile that a kid with a bike can smash it. This is so bad as it means anything will affec great. Later on, I found that the bumper of the car is so fragile that a kid with a bike can smash it. This is so bad as it means anything will affect my car. I hate when I talked to Nissan dealership management the guy said " we are the best rated company by the gov. regarding safety". Well sir we are consumers who buy your stupid cars not the gov. and I do not feel safe in it as its bumper is like a pepsi can. Then what about the rest of the car. : (( I do not recommend this dealership neither Nissan itself. : ( More

The sales people were rude, loud, none professional, didn't uphold to there bargain agreements,on repair work. this was the worst buying experience ever only reason I bought the car was for the car it s didn't uphold to there bargain agreements,on repair work. this was the worst buying experience ever only reason I bought the car was for the car it self. They were totally rude to my wife, the sales peoples actions were totaly unacceptable I drove 200 miles and got treated like crap. I will not recommend this dealer to anyone nor will I buy another car there.. I feel corrective should be taken i.e. termination might be a good concideration !!! More

Sales folks will make promises they will not deliver on just to get you to sign the deal. Do not provide information until all the papers are signed. Get angry if you tell them you want more time or want just to get you to sign the deal. Do not provide information until all the papers are signed. Get angry if you tell them you want more time or want to sleep on it. The two women that we dealt with were very friendly and customer-oriented, but unfortunately, you can't make up for the crappy service and treatment you get from some of the others (e.g. Chase, Scott). Just want folks to be upfront and honest - and that's not the experience we had. More

We made a deal with Nissan Beaverton to Purchease a vehicle for $18400.00 (The original sales price was $18,977.00). When we began to sign the papers we were told there was a mandatory theft protection vehicle for $18400.00 (The original sales price was $18,977.00). When we began to sign the papers we were told there was a mandatory theft protection fee of $399.00 bringing the cost of the car closer to the original asking price. When I questioned the dealer about the fee he became very defensive and said if we wanted to buy the car we had to purchase it and it was listed on the window sticker. I still did not understand why we needed a theft protection warrenty but was lead to believe it was required for a hybrid. After reviewing the papers at home more in depth it was clear we did not have to purchase the warranty. In the long run it is our fault for not being more assertive and questioning the fee more. We were lied to and this dealership is not honest. BE very careful if you purchase a car from this lot. More

These are bait and switch people. We were working with an internet sales person and when she convinced me to come in for a test drive, I was approached by a guy in the show room. He was annoying and in my f internet sales person and when she convinced me to come in for a test drive, I was approached by a guy in the show room. He was annoying and in my face. He asked me where I worked, and when I told him, he proceeded to bash my employer and talk trash about the company. He wouldn't shut up. I told him that he must not have wanted to sell a car too bad that day. My husband and I gave the internet sales person the benefit of the doubt and we had a second appointment. They confused us with numbers, switches, changes, and "we can't do that" comments. A third invitation came from the "Show Room Floor Manager", and when we arrived, guess who it was? The guy who bashed my employer on visit #1. He pretended like he didn't remember me. I didn't have to experience anything more - I was done with them. Thank you to Tonkin Nissan in Wilsonville, and our new favorite sales person, Rick Gilpin, who delivered our new 2012 Maxima. More

Set up deal over phone. Made it very clear I didnt want to drive 4 HOURS to get there unless we had a solid deal made. Sure enough when I get there all of a sudden "oh we cant do this". Worst part was I to drive 4 HOURS to get there unless we had a solid deal made. Sure enough when I get there all of a sudden "oh we cant do this". Worst part was I was paying cash so they couldnt even blame their lies on my credit score. They tried to stiff me for $3000 more after I spent have the day driving in. BAD BUSINESS!!!! Dont beleive anything they tell you on the phone. They are just playing the old game of trying to get you in the door so they can hard up sell you so they can squeeze every penny out of you. If they would have told me the real price up front I probably would have still bout the truck, but I dont deal with liars. There are good dealers out there who dont do this. Do your research ahead of time and find one. My advise is dont shop here. More