Beaverton Nissan | Page 16

Tuan was great a person to work with and he was also friendly. He was considerate to my needs and wants and didn't push anything on to me. Had great customer service skills and knowledge towards the c friendly. He was considerate to my needs and wants and didn't push anything on to me. Had great customer service skills and knowledge towards the cars and questions were asking on the test drive and in the showroom. However the second gentleman (older with glasses) that we worked with who came out with the numbers (name skips my mind) to the car took up a lot of our time with personal stories. As much as I like to hear about personal history, it was something that I didn't care for. I knew what I wanted in the price and the car therefore I didn't need to be given a personal experience lesson from someone. This part of the deal would have been one of the main reasons I almost walked away from the deal. If it wasn't for me looking bored and tuned out I think the person stories would have kept on going. I have to give some credit to Clint who originally helped out. He didn't do much but him greeting and giving me some background information was friendly and helpful. Last and not least was the gentleman who I sat down with to sign the paperwork. The name skips my mind again, but he was also friendly and customer service orientated. All in all it was a good experience except for when I talked numbers with the older gentleman with the glasses. I was able to get a great deal without going through too much of a hassle which is how it should be. A person is spending a lot of money and they want a good deal. I say just be up front with a buyer. I think you earn a lot more respect if you treat a customer how you would want yourself to be treated. More

Clint went way out of his way to help get me a car. He was awesome and will go back. Never felt any pressure from him. He really cares about his customers and makes sure they get a great running car tha was awesome and will go back. Never felt any pressure from him. He really cares about his customers and makes sure they get a great running car that's going to last. He was in contact with me every day letting me know progress from financing to when I got to pick up the car. He was awesome and will highly recommend him and this lot to anyone thats looking for new or used car, and will definitely go back. More

Lisa went out of her way to help us get what we needed and wanted. She was attentive and gave us a few options to pick from and made sure we were satisfied through the entire process. This was our first and wanted. She was attentive and gave us a few options to pick from and made sure we were satisfied through the entire process. This was our first new car and we feel like we were treated like celebrities. Thank you! More

Awesome experience, love the car, it was nice not having to go to the dealership and wait and awesome to do everything online basically. Thank You to go to the dealership and wait and awesome to do everything online basically. Thank You More

My experience at Beaverton Nissan was very positive. Everybody I met with from my initial greeting, to my sales person, James, to financing was polite, professional, and knowledgeable. Buying a car can Everybody I met with from my initial greeting, to my sales person, James, to financing was polite, professional, and knowledgeable. Buying a car can take a very long time, and they made my visit comfortable, pleasant, and hassle free. I've made a couple inquiries by phone and email since my auto purchase, and the team at Beaverton Nissan have extended the same great costumer service and courtesy. I am very satisfied with my experience at Beaverton Nissan. I look forward to years of auto service with them. They have earned my trust and gratitude. More

Great car dealership to work with and we know what we are talking about because my wife used to sell cars for a big Honda dealership. The whole team was awesome. From James to John to Jake to some of the o talking about because my wife used to sell cars for a big Honda dealership. The whole team was awesome. From James to John to Jake to some of the other guys on the floor, everyone was working really hard to make our experience as great as possible. We were on the market for a minivan as we have two young one under the age of four. Our boys loved the balloons in the showroom and everyone there could see their interest. One of the guy on the floor went out of his way to find them a balloon to play with while my wife did her second test drive. We never felt any pressure from them to buy the car. We knew the KBB value of the car and wanted to see their offer. They beat that price easily so we felt great about buying the car. We will certainly return for another car. We also are planning to bring our other Nissan car to this dealership now as these guys know what they are talking about. We encountered many salesmen over the last week and these guys were the best. Thank you! More

Not the traditional car buying experience that I expected. James did not try to upsell when we told him exactly what we wanted. He also gave us information about a less expensive option when asked expected. James did not try to upsell when we told him exactly what we wanted. He also gave us information about a less expensive option when asked without pulling the usually "you don't want that car because...". He let us ake up our mind. Jake did not try to do the shark deal close that I was expecting. He offered all of the available add on options and was respectful and was not pushy when we declined. Friendly, respectful and not pushy. Felt valued. I will most definitely return for our next vehicle and share our experience with others. We have never been a Nissan family- always a Honda family. My brother works for Nissan America (not a dealership) and has been telling me for a few years to compare Nissan. He was right- great little car at a great price. Beaverton Nissan experience was fantastic from start to finish. More

Recently after running the gauntlet of nissan dealers I found the right one. Thank you Jake Jones for getting me financing and also to Marc Belogh in the Internet department! Great price, great service, gr found the right one. Thank you Jake Jones for getting me financing and also to Marc Belogh in the Internet department! Great price, great service, great people! More

I wish I could give a grade higher than "great" for this dealership. This was the best car-buying experience I have ever had in my life (and I've purchased 6 new cars in the last 15 years in both for this dealership. This was the best car-buying experience I have ever had in my life (and I've purchased 6 new cars in the last 15 years in both New York and Oregon). Everyone was extremely friendly and went out of their way to introduce themselves to me. There was none of the "I have to ask my manager" games about pricing (as a matter of fact, I called, said the price I wanted, he put me on hold briefly, came back and beat that price). When I arrived at the showroom - already with the price locked in - it was quick and easy to get all of the paperwork done. Then my salesperson (Chris Stephens) sat in my brand new electric Leaf with me and went over everything - how the GPS works, how the Carwings service works (and signed me up for the service), how the satellite radio works and, of course, all of the car controls and information about charging the car, etc. The finance manager, Jake Jones, was equally as competent and friendly. It took less than 5 minutes to get all of the paperwork signed. He was informative - obviously knows what he's doing. He casually mentioned that they were waiving one of my payments as a courtesy. I said "why??!" he said "We just like to do that for our customers" -- so an entire car payment just wiped off my account! Amazing! When they did the final walk around they discovered two minute little paint chips on the back bumper of my car, that they pointed out to me (I never would have noticed). They apologized profusely and asked me to bring the car back at my convenience so they could fix those. (Which they did). The sales manager introduced himself to me and remembered me when I came back to get the body work done. My salesperson walked me over to the service department to personally meet the service advisor, so that when I bring the car back for it's (free) six month battery check I can call him directly. It just went on and on. They also enroll you (for free) in a rewards program that you can buy products and get points that can be used for free car service or to buy other merchandise. I feel like people who read this review are going to think that I really work for the dealership, so I'm trying to think of one negative thing I can say to make this review more "real" -- but I honestly can't think of a negative thing. My lease is up in 23 months, and I will absolutely come back to this dealership for my next vehicle! More

I went in just to look expecting the same old experience, my what a surprize! Mark was easy to work with honest and made me feel like I was important. During the transactiom Jake was brought over to answer my what a surprize! Mark was easy to work with honest and made me feel like I was important. During the transactiom Jake was brought over to answer my questions in regards to payment options. Again I was totally shocked when should me ALL current rates and allowed me to determine what worked for me. For a young guy he was very knowledgeable about the things that were important to me. All i can say is go to Beaverton Nissan, do not waste your time at Tonkin or Gladstone. GC More