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Beaverton Hyundai

Beaverton, OR

3.3
710 Reviews

13255 SW Farmington Rd

Beaverton, OR

97005

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Showing 710 reviews

December 14, 2024

Other than the usual requirement that a buyer talk to half a dozen people to complete a purchase and spend 6-7 hours before one can leave with the vehicle - Beaverton Hyundai has pulled a unique screw up More

by renbuild
Finance Experience
Recommend Dealer
No
Employees Worked With
G.O., Tarek Eldeeb, Troy Lafontaine
Dec 19, 2024 -

Beaverton Hyundai responded

Thank you for sharing your experience with us. We sincerely apologize for the inconvenience you’ve encountered regarding your vehicle purchase and the registration issues. This is not the experience we want for our customers, and we regret the frustration it has caused. We understand you have been speaking with our management team, and we are actively working to quickly resolve this matter. Your concerns are very important to us, and we are committed to ensuring this situation is rectified as efficiently as possible. If there is anything further you need or any additional concerns you’d like to address, please don’t hesitate to contact our General Manager, Adam Murry directly at 503.530.3816 or adam@beavertonauto.com. Thank you for bringing this to our attention, and we appreciate your patience as we work to make things right.

October 31, 2024

My experience at the sales department of Beaverton Hyundai with Bryan, Brandon, and Ali was what I consider to be not typical. I was extremely impressed by their sincere approach, honesty, and willing More

by Dittodutra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan, Brandon, and Ali
Dec 05, 2024 -

Beaverton Hyundai responded

Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that Bryan, Brandon, and Ali provided you with a standout experience. Our goal is to create an environment where every customer feels heard and supported, so it’s wonderful to know their sincerity and attentiveness made such a positive impression. Your “Bravo!” truly means a lot, and we’ll be sure to pass along your kudos to the team—they’ll be delighted to hear it! If there’s anything else we can do for you in the future, please don’t hesitate to reach out. Thank you for choosing Beaverton Hyundai, and we look forward to serving you again!

September 02, 2024

Joel Iwanaga was a the nicest salesperson I worked with at Beaverton Hyundai. He gave me the greatest customer service ever and he was also a wealth of knowledge. He knew the exact type of vehicle that I w More

by Bob Eubanks
Recommend Dealer
Yes
Employees Worked With
Joel Iwanaga
Oct 17, 2024 -

Beaverton Hyundai responded

Thank you so much for taking the time to share your wonderful experience with Joel Iwanaga at Beaverton Hyundai! We're thrilled to hear that Joel provided you with exceptional customer service and helped you find the perfect vehicle. He truly exemplifies the values we strive for—knowledgeable, attentive, and dedicated to our customers. We are indeed very fortunate to have him on our team! Your kind words motivate us to continue delivering the best possible service. If you ever have any further questions or need assistance, please don't hesitate to reach out. Thank you again for choosing Beaverton Hyundai!

August 21, 2024

I really wanted to trade in my car for the '24 Tucson Hybrid Blue for $34,675 at 1.99%/60 mos. Except they didn't have a Blue model on the lot, and I was told "get them rarely". I was ready to order one, More

by Barstow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Robert Rangel
Dec 05, 2024 -

Beaverton Hyundai responded

Thank you for taking the time to share your experience with us. We’re truly sorry to hear that your visit did not meet your expectations. Providing a smooth, transparent, and positive car-buying experience is our top priority, and it’s disappointing to learn that we fell short in several areas during your visit. We apologize for the confusion regarding the features of the Tucson Hybrid Blue model and the discrepancies between what you were told and what was reflected in your paperwork. Clear and accurate communication is essential, and it’s evident that we could have done a better job ensuring all details were correct and transparent throughout the process. We also regret the unfortunate incident during your visit and understand how this could have affected your confidence. Your concerns about safety are completely valid, and we should have provided you with the information and reassurance you needed to feel comfortable with your purchase. We’re genuinely sorry that you felt we didn’t value your business. Your feedback highlights areas where we need to improve, and we’ll use this as an opportunity to learn and make changes. If there’s anything we can do to address your concerns or provide additional assistance, please don’t hesitate to contact us directly at 503-530-3816. Thank you for bringing these issues to our attention, and we sincerely hope to earn your trust in the future.

April 24, 2024

Best Inventory in town. I had done my research, connected with Troy ahead of time. When we got to the dealership the night addition, I was looking at was pulled up front. We More

by ktnbritt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hamid Jafarian, Troy Lafontaine, Joel Iwanaga
Dec 05, 2024 -

Beaverton Hyundai responded

Thank you so much for sharing your fantastic experience! We're thrilled to hear that Troy was able to make your visit as smooth and efficient as possible. It’s great to know you felt prepared and confident throughout the process, and we’re so happy to have earned your trust for your third Hyundai purchase! Your recommendation means the world to us, and we’re proud to have been able to deliver the best experience yet. If there’s anything else we can do for you, don’t hesitate to reach out. Enjoy your new Palisade, and thank you for choosing Beaverton Hyundai!

February 21, 2024

I came in looking to test drive a new all electric Kona. I made it clear I was just starting to look but wanted to try driving an electric before buying. After being greeted by a nice gentleman, I was direc More

by UnhappyCustomer
Recommend Dealer
No
Employees Worked With
Troy Lafontaine
Dec 05, 2024 -

Beaverton Hyundai responded

Thank you for sharing your feedback. We sincerely apologize for your experience, as it falls far below the standard of service we strive to provide. It’s clear we missed the mark in several areas, especially when it comes to communication and addressing your questions with the attention they deserve. We understand that when looking to make an informed decision about a vehicle, detailed information and a positive, respectful experience are essential. It’s disappointing to hear that Troy did not engage with you in a way that made you feel valued or informed about the car you were interested in. We will be addressing this with him directly to ensure future customers receive the attentive and knowledgeable service they expect and deserve. Your feedback is important to us, and we would appreciate the opportunity to make this right. If you would consider giving us another chance, please contact us at 503-530-3816. Thank you again for bringing this to our attention, and we hope to improve your perception of Beaverton Hyundai in the future.

February 11, 2024

They lie to make sales. We have it on text they lied and they won’t do a thing about it. We’ll also be leaving reports with the better business bureau over this and reaching More

by POed Customer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Adam Murray , David Montgomery, Travis Taylor, Michael Graham, Mladen Zoranovic
September 26, 2023

I purchased my Ionic from Beaverton Hyundai in December 2018. It currently has about 12,000 miles. Recently, by appointment, I took my car in for an oil change. I was checked-in by Service Advisor Aaron More

by dcellisesq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron
August 16, 2023

absolutely horrific service experience, was told someone would contact me ahead of my appointment to discuss what needed to be done. never heard from anyone so repeatedly tried to get in contact with someon More

by psieger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew Harrison
July 02, 2023

The most unpleasant and unprofessional experience I've ever had. No loaners. Wanted the car for four hours for a job Gladstone completed in 30 minutes without an appointment! Had three separate appoint More

by DAVID.MANFIELD
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew Harrison
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