Beaverton Car Company

Do NOT go to this dealership.I write this review to warn everybody to not come here and save yourself the the trouble with the LIES, MISCOMMUNICATION AND SEXISM. I wish I could have bought my car from a dif everybody to not come here and save yourself the the trouble with the LIES, MISCOMMUNICATION AND SEXISM. I wish I could have bought my car from a different place, because the headache they gave me from my experience there was truly not worth it. They lack basic communication, have employees that lie to their customers, and treat women like they know nothing about cars. This was the worst dealership experience I have ever had. It is already intimidating entering a car dealership as a woman due to the extreme sexism, but this dealership was one of the worst. The salesman (who refused to give me his name) who attended me didn’t know anything about the Volkswagen I was looking at it. I asked him to tell me about it he said “Well, its a German car” in a clearly sexist manner. I had been waiting 3 weeks to see the car because they had to fix something with the ignition. I asked him to explain what the problem had been and he told me “ No there wasn’t any problem with the ignition, they were just detailing the car”. But the car was clearly dirty and not detailed, there were pennies and hair on the floor. I had spoken to a salesperson on the phone and had it written in a text from the owner that they were fixing a problem with the ignition but this salesman denied this. The salesman went on to talk badly about all the other car dealerships saying that they didn’t actually check the mechanics of the car. He went on to even name a few dealerships on 82nd street that the believed did this. Later talking with the owner he did the same bad mouthing of other dealerships. Bashing other dealerships does not reflect poorly on them, it reflects poorly on you. Finally I spoke with the sales manager to get the correct information about the car. I ended up buying it because it was exactly what I had been looking for. In our buying agreement it was written in that the car was to be detailed and have the back window re tinted. The manager told me that these would both be done later that day. I returned to pick up the car and it had clearly not been detailed. There was chalk on the backseat that I was able to wipe off with the swipe of my hand and the back window was not re tinted. I had to call and text multiple times for them to finally schedule an appointment for me to go in and have it re tinted at an auto shop, but didn’t tell me the date and time until I had been bothering them about it for a week. The manager of the store told me the re tinting process would take an hour. I show up and the auto body shop employees inform me the process would take all day. I was stranded due to this miscommunication and write this review stranded at said auto body shop. A few months later i was having problems with the reverse and a leakage in the roof. I returned back at the dealership and was told by the owner the whole process would take “a few hours at most”. Over 5 hours waiting and calling incessantly someone finally responded and told me that I couldn’t pick up my car until the next day. I was stranded once more. In the end It took a full day and a half to finally get my car back after calling and texting non stop begging for updates. More

We bought a used GMC pick up, which we are very happy with. We worked with Raul and Abdou. We were very pleased with our experience with both of them! There were a few little items that needed attenti with. We worked with Raul and Abdou. We were very pleased with our experience with both of them! There were a few little items that needed attention and they took care of them. Very pleased overall. More

I bought a 2012 VW Jetta from Beaverton Car Co. Salesman Raul. August 8 2021. I liked the car but the radio bid not work. They advertised it did. They said they would fix it. they did not. I still do n Raul. August 8 2021. I liked the car but the radio bid not work. They advertised it did. They said they would fix it. they did not. I still do not have a Radio. They will not do anything about it. I drove it to them 3 times at 150 miles per trip. I ask them to take the car back. they wont. They gave me a 30 day 3000 mike guarantee . that they won't honer. . This is wrong. they are not respectable people. they wont make it right. Doug Alm More

My name is Daniella and I had a great experience! Getting a used car seemed like a risk, but this dealership made it easy. I love my Forester! I will be sending my friends to see Blake! a used car seemed like a risk, but this dealership made it easy. I love my Forester! I will be sending my friends to see Blake! More

We went to this place to see a car they were advertising but it wasn't actually ready to be sold or even to see when we got there. So we ended up buying a 2010 Forester with 133K miles for $10,790. They als but it wasn't actually ready to be sold or even to see when we got there. So we ended up buying a 2010 Forester with 133K miles for $10,790. They also told us that we didn't need to get a DEQ inspection but it turns out we did. After buying, I took the car to our very trusted family mechanic and we quickly realized that we got ripped off. Head gasket leak, transmission work, new timing belt etc, no rear wiper blade, no jack or tools, spare tire was completely flat, rear view mirror glue dripping down windshield. Costing us an additional $3,000 with another $2,500 estimate for head gasket replacement when we can afford it. Then comes winter and we find that the heater doesn't work. Flushed out heater core, no change. Turns out someone mixed two different kinds of coolant in this car and it all turned to gel. Now we're looking at another $2,800 for a new radiator and heater core just so we can drive with the windows defrosted and not freeze to death. Sure, this place gives a 90 warranty that says they'll pay 50% of parts and labor for repairs but it has to be with their mechanic. I don't trust their mechanic. They said he goes through every car completely before they sell it so, either he's a terrible mechanic or they knew about all these problems and didn't disclose any of them. Plus, since it's their mechanic they could say that 50% is anything they want. It's a worthless gimmick. I'd stay away from these guys. More

Super easy transaction. Made the daunting process of car buying actually enjoyable. Dealerships need to take notes. It's not overwhelming it just makes sense thanks to TJ and Jeremy! buying actually enjoyable. Dealerships need to take notes. It's not overwhelming it just makes sense thanks to TJ and Jeremy! More

10/22/2020 UPDATE!! The feedback from the owner on my first review is complete hogwash. They didn’t “miss a spot” unless the spot was the whole entire car. Why should I trust them to do the right thing w first review is complete hogwash. They didn’t “miss a spot” unless the spot was the whole entire car. Why should I trust them to do the right thing when they already had two chances to do so? Truly they don’t want to do anything about the issue, just offering lip service to try and keep their name in good standing, but their reputation will catch up with them. They are pawning off lemons to honest people and throwing their hands up when you try and work with them. The car I purchased less than 10 days ago is already going into the shop. Won’t start from the barely 300 miles I’ve put on it. Such quality and customer service from this company, I wouldn’t recommend you do any business with them unless you enjoy being disrespected and cheated. On 10/13/2020 I looked at and purchased a 2004 Pontiac Grand Prix. The car was in good mechanical condition but filthy on the interior. I requested to have the car detailed before purchase and was informed the car was cleaned. After being told the car has had a detail over two months ago and they would try to charge me 125$ for a basic detail. The interior looked like they rented the car out or used it as a shop car. So I asked if we could have it detailed anyway. Blake went in the back and asked the boss to have this approved. The car was “detailed” only to have the same exact interior issues be present. Blake at Beaverton car company was my sales rep. Will never buy from these guys again. Lied right to my face even after confronting them. I was told to leave the lot. They don’t care for their customers, only for car sales More

UPDATE: it’s been one week since I bought the vehicle and it’s been in the shop for 5 days. Beaverton car Company has done almost nothing to accommodate the issue and make things better for selling me a “lem it’s been in the shop for 5 days. Beaverton car Company has done almost nothing to accommodate the issue and make things better for selling me a “lemon” of a truck. One more week projected before repairs will be finished. Abdou, the owner, does not seem to care about his customers in any way. I’ve decided to speak with a lawyer and see what my options are here. I will update again soon. Just bought a 2014 Chevy Silverado 3 days ago. I drove the rig home and then to work. I noticed a shutter that I thought was coming from driving over the yellow line, however it was not. The shudder was very constant and I noticed my RPMs ramping up really high when shifting between gears. I called and got the usual “no way I drove that truck and it drove fine”. I was told to bring the truck in and that they would give me a loaner until they figured out what the issue was and I agreed. After careful consideration I decided to take the truck to a local Chevy dealership in Albany and paid the diagnostics fee out of pocket to have the transmission diagnosed by a service center that wasn’t involved in the sale of the vehicle. I was called a couple hours later and was notified that the transmission is shot. I was told that The transmission fluid was so burnt that it had probably hadn’t been serviced since the sale of the vehicle (opinion). The truck will now be in the shop for the next two weeks for repair. While I understand that the truck is used, I don’t understand how it can be sold without the dealership checking the quality of the fluids. Luckily I purchased the 38k mike warranty! Being in the middle of Portland and with the traffic, I wasn’t comfortable driving the truck around room much so I took it around the block once and that was about it. I wish now that I would have. Aside from the mechanical issue, I was given an extremely used key fob that barely works. Jeremy told me he would get ahold of a new one for me at “wholesale” price. Never did. I think i deserve a new programmed key fob on them after all this! More

I purchased a 2007 Ford F-150 from this place on May 21 2020, according to the salesman, Jeremy Zaske, the car didn’t have any problems and I didn’t have to worry about checking the car. I believed him, bu 2020, according to the salesman, Jeremy Zaske, the car didn’t have any problems and I didn’t have to worry about checking the car. I believed him, but I wanted to double check. Due to COVID I was only able to do a car check with a Ford authorized location on May 28, where they told me there were 2 leaks in both the transmission and power steering, and a mirror adjustment problem. Due to these issues I had to schedule a follow-up car diagnosis in order to find where the leaks were coming from. That happened on June 2, the cost to fix these issues would be $755.49. The next day I called Beaverton Used Car and Jeremy was not working. The person I spoke on the phone with didn’t seem to want to help. So I called on June 4th, when I spoke with Jeremy he told me he would speak with his manager and call me in the next hour about refunding me for those issues to be fixed. Jeremy didn’t call on the same day but called the next morning, June 5th, and told me that they would not refund me, but they could fix the problems there if I wanted. He continued to disparage Ford for the prices they were charging, he also told me he would check the cost with his mechanic and give me a call back, which did not make any sense since I was under the impression that they would cover the repairs, and said he would call back. He never called back, I have called on June 8th to follow up, but he was busy and again did not return my message. At this point it is very clear that they are avoiding me and not wanting to fix the issue. When I purchased the car we had a verbal agreement that I would check on the car and they would address any problems I found, and on top of that they also advertised and told me about their warranty that is good for 3,000 miles, but I didn’t receive any paperwork for this guarantee. Both leaks could potentially damage the car engine and gears which would result in a very expensive trip to the mechanic, but Beaverton Used Cars, at best, missed those problems, and, when speaking with Jeremy, he said that you are supposed to expect this type of issue with a used car. At this point I will pay for it myself and not deal with them anymore. Beware before buying here that they will not honor the warranty they offer or any type of problems you may find in the car, their mechanic apparently does a very basic check of the cars so I would advise that you do a pre-purchase inspection and not believe what they tell you. As a small business owner who also deals with sales and is often making things right with customers, I would absolute not advise you deal with this business, their prices may be lower but it comes with the potential for costly mechanic visits. More

Superb experience! Amazing customer service at Beaverton Car Company! I bought a car here a little over 3 months ago and it was the easiest experience I have ever been t Amazing customer service at Beaverton Car Company! I bought a car here a little over 3 months ago and it was the easiest experience I have ever been through. They listened to what I was looking for what price I was willing to pay and made it happen. I was literally in and out, I highly recommend this dealership! More