Beaverton Car Company

Terrible experience, very misleading. After negotiating a deal and giving a down payment they failed to perform and than the owner cancelled the deal and relisted the car while holding After negotiating a deal and giving a down payment they failed to perform and than the owner cancelled the deal and relisted the car while holding onto my deposit More

This has turned into a nightmare. I bought a vehicle without a test drive as I live a good distance away. I went off their word that the vehicle was excellent had the vehicle shipped. I bought a vehicle without a test drive as I live a good distance away. I went off their word that the vehicle was excellent had the vehicle shipped. The vehicle showed up on a heavy equipment hauler, not a car hauler and the bottom of the vehicle was torn up during loading, a tire had serious gouges in it. I called Beaverton car company and they told me that the hauler had a million dollar insurance and they would take care of it. The next day i took it for the initial drive and immediately knew the transmission was shot. I bought there because they advertised 3 month unlimited mileage warranty. Well, I took it to the dealership and after diagnosis discovered the transmission needed to be replaced. From here it only gets worse as the car now sits at a local repair shop, not the dealer 3 months after purchase waiting for a transmission (used I'm assuming) and because the damage on the vehicle was only 900 dollars and their copay is a grand, I have to go after them myself and they never answer the phone, or respond to emails. Guess I will probably be out the 900 and have to fix the car myself, that is if I ever get it back. Will not buy from them again. More

They guys here have worked with me so well when I hit hard times and they have continue to help me tremendously when I had car troubles. They are awesome! Shout put to Meg, Michael, and Damian who have hard times and they have continue to help me tremendously when I had car troubles. They are awesome! Shout put to Meg, Michael, and Damian who have gone above and beyond for me! More

don't ever make my mistake: I trusted them. worst mistake ! STAY AWAY! LIES! MISTREATMENT! LIES IN ANSWER TO ANY QUESTION worst mistake ! STAY AWAY! LIES! MISTREATMENT! LIES IN ANSWER TO ANY QUESTION More

Great staff, comfortable setting. Great overall experience. Thanks for the friendly and knowledgeable Paul Groen. Great overall experience. Thanks for the friendly and knowledgeable Paul Groen. More

The process was smooth for the most part. My biggest problem was driving my new-to-me car off the lot for a long drive home and learning tat I was out of gas—empty. I do not know the area. I My biggest problem was driving my new-to-me car off the lot for a long drive home and learning tat I was out of gas—empty. I do not know the area. I had a hard time finding a gas station. I was navigating by written instructions on my phone. The car is great. The personnel were happy, helpful and willing to work with my needs. With some caveats I will recommend Beaverton Car Company to family and friends. More

WARNING:::: u will pay a $1000ish fee for a ridiculous gimmick gps / ELO / theft thing AFTER you are ready to buy car. They didn't tell me until the very end which put me out of my budget and I felt very gimmick gps / ELO / theft thing AFTER you are ready to buy car. They didn't tell me until the very end which put me out of my budget and I felt very misled. I am giving them 2 stars because it was easy to come test drive, take to get inspected, and that Raul and Austin were professional. Here’s the story: Looking for a Honda Odyssey and found one at Beaverton Car Company. Contacted the company and talked with Raul and Jeremy via phone and text. Played phone tag with them on Friday. I was already irritated at another car company for springing an unknown $500 fee on me so I should have pressed harder. Jeremy said there were NO EXTRA dealer fees besides the dmv / title fees via text after I asked specifically (see text pix). This pushed me to see the car the next day for a test drive, mechanic inspection. Arrived at Beaverton next morning excited To test drive the van as it looked good. Worked with the new guy Austin who was great and professional. Raul was there too helping out. Signed paper to have car for day and to take to mechanic. Did test drive with Austin. Went good. Took to mechanic and then had wife look at it. We are ready to buy van. Took to upholstery and car body shop to get quotes on body damage as previous owners had scratches, dents on exterior and dog Had scratched up trunk area. Total repairs for everything was 6-7k. I requested only the major ones to fix to be reasonable. I was ready to buy van for their asking price of 1745 and pay dmv/ registration/ title fees of about $585 if they agreed to cover at least some of the major damage. Raul went back to manager (Jeremy) and they Agreed to fix only one thing out of the 10ish I had requested which I reluctantly agreed too since it was a decent deal and I wanted the van and it checked out mechanically. I asked him to break down all fees and he said that there was a mandatory gps fee for a tool they install. I was confused as this fee of $994 was ommitted from my texting conversation with the manager Jeremy. I started to feel very upset and frustrated that this had not bee disclosed to me. I tried hard to get them to remove the ridiculous fee but they wouldn't budget. I stepped outside to cool off and to talk to some people about it. After consultation with some friends who know the car industry and my wife, I decided to reject their proposal on the following grounds: - they had not been up front with me about this mandatory $994 GPS fee (ELOgps) even after I inquired about fees with the manager. I asked specifically about fee's and he did not disclose this - instead of paying 1745 for the van (which was a decent deal I was willing to pay), I was paying $1840 which was not that great of deal - if Jeremy had been honest and up front with me via text, I never would have come as this was over my price point - There was a total of $6-7,000 in exterior body work and interior body work that had been neglected - the transmission fluid was dirty even after they stated on the carfax that it had been changed I was in a rush since I needed to get home to my family so I decided not to stay and argue. I know Raul and Austin were just doing what they were told so I am not upset with them at all as they were fairly professional about it. and not rude or pushy. I would appreciate an apology from Jeremy for the hassle of wasting most of my day/time, lying or not being honest about the mandatory $994 fee for the ELOgps Gimmick, & costing me $100 of my money at my mechanic and basically misleading me. I don't think I was being foolish as I tried to do my due diligence in making sure it was mechanically sound and I tried to be reasonable with them as it was a business transaction where everyone wants a good deal. I hoped this help you! More

I helped my son and daughter in-law purchase a truck at this dealership. Everything went smoothly. Shortly after taking delivery one of the front brake calipers seized up on the truck. We were put in touch this dealership. Everything went smoothly. Shortly after taking delivery one of the front brake calipers seized up on the truck. We were put in touch with Josie the Service Manager and she arranged to have a tow truck come and get the vehicle and they brought it back to the dealership for repair. Beaverton Car Company fixed the problem within a day with no charge. The truck has performed perfectly since then. Many thanks to this dealership for a great experience and an even better experience with handling a mechanical issue after the delivery. More