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Beaver Toyota of Cumming - Service Center

Cumming, GA

4.3
540 Reviews

540 Reviews of Beaver Toyota of Cumming - Service Center

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May 31, 2025

Agent was very personable and got me out in a gray timeline. The car wash wasn’t available but I felt heard and Silva went above and beyond! More

by Nicksledge444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Silva
May 31, 2025 -

Beaver Toyota of Cumming responded

Thank you for the great feedback! We're so glad to hear that Silva provided personable service and helped get you on your way quickly. While we’re sorry the car wash wasn’t available at the time, it’s wonderful to know you felt heard and well taken care of. We’ll be sure to pass your kind words along to Silva—he’ll really appreciate it!

May 31, 2025

Very helpful and friendly staff! Keeps you informed on the status of your vehicle. Good More

by laurietcrane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
May 31, 2025

Theo Le was great. He is the reason for our decision to purchase from Beaver Toyota. More

by patelron
Recommend Dealer
Yes
Employees Worked With
Theo Le
May 31, 2025 -

Beaver Toyota of Cumming responded

Thank you for the great feedback! We're so glad to hear that Theo Le made such a positive impact on your experience. He's a valued part of our team, and we'll be sure to share your kind words with him. Welcome to the Beaver Toyota family—we’re excited to have you with us!

May 31, 2025

Always taken care of when I'm there. Brooks is always great to work with. Christopher Wright did a great job communicating with me on my recent visit More

by branscos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Wright
May 31, 2025 -

Beaver Toyota of Cumming responded

Thank you for your continued trust in us! We’re glad to hear that Brooks consistently provides great service and that Christopher Wright kept you well-informed during your recent visit. We truly value your loyalty and look forward to taking care of you again next time!

May 31, 2025

Everybody was extremely helpful and kind. All of the necessary work could be completed while I waited. Luis Medina and Ian Myers went above and beyond to make certain I understood all of thei More

by harmancj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Medina and Ian Myers (see comments above)
May 31, 2025 -

Beaver Toyota of Cumming responded

Thank you so much for your kind words! We're thrilled to hear that Luis Medina and Ian Myers went above and beyond to ensure you felt informed and taken care of. It means a lot to know you had such a positive experience and that you're thankful for choosing Beaver Toyota. We truly appreciate your trust in us—our team is grateful to have you as part of the Beaver family!

May 30, 2025

Friendly and low pressure. Would definitely buy a car from them again. Three words minimum. More

by jim_mclott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember.
May 31, 2025 -

Beaver Toyota of Cumming responded

Thank you for your kind words! We’re glad you experienced friendly and low-pressure service. We look forward to helping you again in the future!

May 30, 2025

Facility is clean, offers snack area and coffee Clean restrooms, friendly staff. Very helpful Professional More

by frankp359
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sat
May 31, 2025 -

Beaver Toyota of Cumming responded

Thank you for your kind words! We’re glad you enjoyed our clean facility, snack area, and friendly, helpful staff. Providing a comfortable and professional environment is very important to us, and we appreciate you noticing. We look forward to serving you again soon!

May 30, 2025

50,000 Mile service… still took 2hours and did not accept any “recommended” additional services. Service rep was very nice & communicative. Waiting area is exceptional with cafe, coffee, plenty of various ty More

by zafftj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
May 31, 2025 -

Beaver Toyota of Cumming responded

Thank you for sharing your experience with us! We're glad to hear that your service rep was helpful and communicative, and that you enjoyed the comfort and convenience of our waiting area. While we understand the service took longer than expected, we appreciate your patience and your visit. We look forward to seeing you again for future maintenance!

May 30, 2025

Over selling and under caring. Always want to sell me wiper blades and air filter installed. I know that is the latest con by most dealers and car shops so no thanks. Then I get no More

by patrickpurple
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
ANTHONY ATTANASIO
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025 -

Beaver Toyota of Cumming responded

Thank you for sharing your feedback. We’re sorry to hear that your experience left you feeling pressured and disappointed. Our goal is always to provide honest recommendations and clear information about our service programs. We appreciate your honesty and will share your comments with our team to help improve how we communicate and support our customers. If you’d like to discuss this further, please feel free to reach out to aolson@beavertoyota.com.

May 30, 2025

Service was great and accommodating when moving up my appointment. David took great care of me once I got there to remove the tire housing mud and make it back home for a meeting. More

by eccraddo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
May 31, 2025 -

Beaver Toyota of Cumming responded

Thank you for your kind words! We’re glad David was able to take great care of you and accommodate your appointment change. Getting you back on the road quickly and ready for your meeting is exactly what we aim for. We appreciate your trust in Beaver Toyota!

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