Beaver Toyota St. Augustine

Service Fast convenient did not matter that I was a walk in was out on less than one hour with no major concerns or problems to worry about. Fast convenient did not matter that I was a walk in was out on less than one hour with no major concerns or problems to worry about. More

Always a good visit Laura was my advisor. She stayed in touch with me every step of the way and made the visits easy to have parts replaced under warranty. This dept has Laura was my advisor. She stayed in touch with me every step of the way and made the visits easy to have parts replaced under warranty. This dept has their act together for sure. I drive from Jacksonville and pass 2 Totota dealers to go to Beaver Toyota. More

Transmission service I took my brand new 2018 Camry in for servicing and complained about the transmission shifting. They said it was ok. Three more services I made the sa I took my brand new 2018 Camry in for servicing and complained about the transmission shifting. They said it was ok. Three more services I made the same complaint and they said it could be the way I drive . I checked the internet and found that many transmissions have a problem shifting. Why can’t they be honest and fix the problem More

Great Dealership This dealership and our salesman were awesome! I can’t recommend them highly enough. The whole process was easy, smooth and efficient. Anatoliy Bys This dealership and our salesman were awesome! I can’t recommend them highly enough. The whole process was easy, smooth and efficient. Anatoliy Bystrov rocks! More

Bad Experience After buying several vehicles from Beaver Toyota, I felt I could trust the sales team to treat me fairly. I had anxiously awaited the 2019 RAV4 and ac After buying several vehicles from Beaver Toyota, I felt I could trust the sales team to treat me fairly. I had anxiously awaited the 2019 RAV4 and actually was the first customer at Beaver to purchase one. I was excited! Unfortunately, the disappointment started within the first 2 days. Not only were there problems with Apple Play but the transmission was not shifting properly. (It’s Toyota’s new 8 speed) 2 thumbs down. Phone calls not working and hard shifting starts and stops was frustrating but I thought, ok, they’ll get it fixed. Wrong. After several tries and 3 more days in the shop with no fix, I decided to trade. I went to Nissan and was taken by the 2019 Rogue. What an awesome vehicle! Do yourself a favor and at least look at the Nissan Rogue if you’re even thinking about a RAV4. NO COMPARISON! Rogue has the RAV4 beat, hands down. Now, to trade in a new vehicle, you expect to loose some money. I get it. But when you realize you have been absolutely abused and taken advantage of by the sales team at Beaver; it will certainly make you take your loyalty somewhere else. Blue book was $16,000 less than what I had paid for the RAV4 just 5 weeks prior. I learned that the $9,999 “destination” charge that was added to the cost of this RAV4 was nothing but pure profit for the dealership. What a scam. Do yourself a favor and do your due diligence before you sign the bottom line at Beaver Toyota in St. Augustine or you may be as sorry and sick as I am. Better yet, go check out the Nissan Rogue. It just may be the best decision you ever make. More

Great customer service I have been taking my car to be serviced at Beaver Toyota for the past 5 years. They are always courteous and finish the service in a timely manner. R I have been taking my car to be serviced at Beaver Toyota for the past 5 years. They are always courteous and finish the service in a timely manner. Recently I have been working with Scott to resolve an issue with a truck I purchased and he has been nothing short of awesome. He has been genuine from the beginning and truly cares about the customers and giving them a great experience! More

Great service and assistance We came to look for a new car. We had the pleasure of working with Anatoliy and Lance. They both really listened to what we needed and wanted which le We came to look for a new car. We had the pleasure of working with Anatoliy and Lance. They both really listened to what we needed and wanted which lead us to buying a great 2017 Toyota Highlander. Everyone at Beaver treated us very well. We also enjoyed the free popcorn and jelly beans. We will definitely recommend this dealership to our friends. More

Easy and stress-free I had a stressful situation that Beaver took and made as stress-free as possible. I would recommend that anyone who needs a car should come here. Jaso I had a stressful situation that Beaver took and made as stress-free as possible. I would recommend that anyone who needs a car should come here. Jason Sr was very helpful, very informative, and was genuinely concerned about how I felt and that I ended up in car and price range that I was comfortable with. Lance and Craig were amazing as well! More

BUYER BEWARE!! Test drove a 2014 Silverado and conveniently the salesman had me drive on a road where the max speed is 40 mph. I ended up purchasing the truck and go Test drove a 2014 Silverado and conveniently the salesman had me drive on a road where the max speed is 40 mph. I ended up purchasing the truck and got it on I-95 because I commute every day. Well at 70 mph the entire truck has a HORRIBLE shake (similar to a death wobble in a Jeep). Definitely a safety issue and I do not feel comfortable having my kids in the truck. I took a video to show them. The salesman Anatoliy, as well as the manager Lance, insisted that the shake was normal for a truck and that I did not know what I was talking about. I spoke with the service manager Scott and when he saw the video agreed that it definitely was not “normal” and should not shake so bad. He showed me in his computer that the mechanics noted upon inspection “chopped tires” and should have replaced them but didn’t. Meanwhile, Lance is still calling me with an attitude telling me I don’t know what I’m talking about and “a truck wont drive like your Camry”. To top it off, Anatoliy lied to me and my husband about the 5-day exchange policy and told me it was for new vehicles only. Come to find out it is for used vehicles also, however I found out too late. I tried to contact the store to speak with someone higher up but of course no one would contact me back. Absolutely the worst dealership experience I have ever had and I feel horrible for others that fall victim to this awful place. More

My experience at Beaver Toyota Had an excellent experience buying my new Camry from Jason at BeaverToyota. He is very thorough in his explanations of all the features and technology Had an excellent experience buying my new Camry from Jason at BeaverToyota. He is very thorough in his explanations of all the features and technology included with the XSE Camry. On the test drive he reviewed all the features in detail and was available a few days later to review some details. He is super polite, warm, and friendly. Highly recommend Jason to anyone on the market for a Toyota. More