930 Reviews of Beaver Chevrolet - Service Center
5 Star David Parisi is a 5 star advisor as always! Thank you for everything and always look forward to doing business with you in the future David Parisi is a 5 star advisor as always! Thank you for everything and always look forward to doing business with you in the future More
Great customer service When arrived I was greeted by Stephanie (my cousin) and she went to get another employee who took over the appointment and then the representative in When arrived I was greeted by Stephanie (my cousin) and she went to get another employee who took over the appointment and then the representative in the office was great too. Thank you for a great experience. More
Great service once again. Evan Shade does a great job of taking care of his customers. I really appreciate the loaner car and attention to detail that he provides. Evan Shade does a great job of taking care of his customers. I really appreciate the loaner car and attention to detail that he provides. More
Great 👍 Service rep told me it would take about 1hour and 1/2 and guess what it did. And a goody bag. It was a pleasure bringing my car in for service Service rep told me it would take about 1hour and 1/2 and guess what it did. And a goody bag. It was a pleasure bringing my car in for service More
Disappointed in the junk fees charged for my tire rotation I was really impressed with the thoroughness of the explanations for service and work done. I learned alot about how the indicators work on my car. I was really impressed with the thoroughness of the explanations for service and work done. I learned alot about how the indicators work on my car. But when I got the bill for a $19.95 tire rotation, they added on a $4.98 junk fee...that's 25% more for overhead. I was not informed before the service that the $19.95 service really cost $25. If I had known that total price, I would have gone elsewhere. The service rep explained that it is a charge for all tire rotations. My question is if it is an add on for all tire rotations, why not tell the customer that the cost is $25? I feel deceived. This isnt just me, Consumer Reports tells their subscribers junk fees are an issue and to watch for these fees. I was "Wow-ed", and not in a good way. More
Customer service Every time I come in with out an appointment, Evan always goes above and beyond to make sure me and my truck are taken care of. Every time I come in with out an appointment, Evan always goes above and beyond to make sure me and my truck are taken care of. More
David in service is the best! I've been to other Chevy dealers and these guys are the best I have found in Jacksonville! They do a great job in service, but David makes it all bett I've been to other Chevy dealers and these guys are the best I have found in Jacksonville! They do a great job in service, but David makes it all better if there are any issues. More
Could Not Have Ask For Better Service I drive by the dealership (Coggin Chevrolet which has an awful service department) I purchased my Vette from, in route to Beaver Chevrolet for service I drive by the dealership (Coggin Chevrolet which has an awful service department) I purchased my Vette from, in route to Beaver Chevrolet for service. Beaver Chevrolet is a bit out of my way however they have never let me down, unlike Coggin's. My normal ASM is Evan Shade who is awesome however he was on vacation. David Parisi, the ASM that assisted me, was great! I had called days prior for an appointment which always helps, if you have that luxury. They took care of my service needs (oil change) and returned my car in record time and in the same way I drove it in (not dirty, greasy, etc.). I highly recommend Beaver Chevrolet! The folks there, no matter who you come in contact with are always helpful, friendly and professional! More
Poor communication We only have one car so it was important for us to use shuttle service. Voice mails were not returned so we were stressed about status of repairs and We only have one car so it was important for us to use shuttle service. Voice mails were not returned so we were stressed about status of repairs and transportation. Had to leave our car overnight. Not very happy about that. More
Great Service Im always trated like a valued customer when i visit Beaver Chevrolet. The staff is friendly and professional. I will buy another vehicle from them in Im always trated like a valued customer when i visit Beaver Chevrolet. The staff is friendly and professional. I will buy another vehicle from them in the future. More