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Beau Townsend Ford - Service Center

Vandalia, OH

4.4
221 Reviews

221 Reviews of Beau Townsend Ford - Service Center

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June 25, 2024

The performed was completed on time and at the cost was as quoted. My car was washed and vacuumed. More

by kfdallaire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember name of woman who wrote up my service ticket.
June 24, 2024

Got my TBird in and fixed it. Quick Lube did a great job, since the main garage will no longer work on Firds older than 2009. More

by dlf7980blf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2024

They got my vehicle into the service center at my appointed time and kept me updated with the status of the vehicle. They got me out quickly and I was satisfied with the service provided. More

by GILLCE949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
June 23, 2024

Good Service… timely pick up and return. Could pay by check which is very convenient. Thanks for doing a good job!!! More

by ARNDTS4040
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pick up driver
June 23, 2024

It was ok. ..the service guy checking in the cars was apparently new and struggled pulling up the right car in the dealers' records.Actual service was ok. More

by SMITHWAYS13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
have no clue who wife worked with in service
June 23, 2024

Good quality customer service. Response times great with good explanation of maintenance performed. Would have been nice to have car wash included. More

by we4days
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quick Lane Scott Wolf, and Nathan.
June 23, 2024

Service rep Dalton was able to explain the type service the check engine light indicated. Kept me informed on the progress. Payment options were also noted. More

by DBECK415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton, service rep
June 23, 2024

Always fast service very friendly always come back to beau townsend for new truck and service More

by consushtch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2024

The dealership has always been very helpful when I have a problem if something wasn’t right, they always try their best to make it right. More

by LAYCOT63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katelyn
June 22, 2024

Always fast service with a great staff. Needed a tire repaired was able to get in in and out in no time More

by gblbowling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Visited quick lane service center
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